Routine tire rotation with a brake inspection. Had appointment, so vehicle was taken in timely. 30…read moreminutes later, my service was completed. Service advisor, Jacob, was excellent, he went over the remaining brake life and also the expected remaining tread life. My experience at this store has always been excellent. Have been a customer at the Texas Street location for many year. Can not imagine a better store.

Great service and great prices. We purchased a set of 4 tires at a very good price since it came…read morewith an instant rebate. Also had a radiator flush performed. All in all, the price for what I paid was exceptional and to top it all off, the customer service was excellent and delivered on time as promised!

Avoid Mavis at All Costs…read more On 5/27/25, I brought my car to Mavis for new brake pads and rotors. When I picked it up, the brakes were worse than before--there was a loud metal grinding noise, the brake response felt unsafe, and the steering was suddenly off. None of these issues existed prior to the visit, and notably, Mavis made no mention of any other problems when they returned the car to me. I brought it back and was told--by the receptionist, not a mechanic--that the issue was my lower control arm. This was never mentioned during the original visit. When I asked for clarification or to speak with a manager, the receptionist became rude and refused to connect me with anyone else. I took the car to a trusted local garage, where they diagnosed the control arm issue and had to completely redo the brake job that Mavis had botched. I ended up paying twice--once for Mavis to make things worse, and again to get it fixed correctly. Despite all this, Mavis is refusing to fully refund me. They keep pointing to their "lifetime warranty" on the brake pads and rotors--as if I would ever trust them with my vehicle again. And if you get to the point of dealing with the regional manager, Don Harrison (737-389-6979), don't expect much. He either dodges your calls or talks down to you--especially if you're a woman. I was without a car for nearly two weeks, spent double what I should have, and was treated with complete disregard. Take your business anywhere else.

I come to Mavis any time I need tire and brake services. They are very professional and provide…read moreexcellent service. I never leave Mavis unsatisfied and the prices are always very reasonable.

Saturday morning, holiday weekend and Sydney greeted me with a smile and said "we're gonna do what…read morewe can". Fixed my tire within the hour, no charge- it was a nail in the tire the rental car company missed checking before loaning it out. Could not have been a better experience. Waiting room is clean. People are nice here!

I was on a road trip halfway across the country when I got a flat tire just coming into Louisiana…read more I came to this shop first thing in the morning and they kindly took a look at it. It was able to be repaired and they patched it up for me! The whole visit took hardly a half hour; they even helped me take my packed crap out of my trunk to put my spare back in. The employees took such a huge weight off my shoulders and sent me on my way with a warm "merry Christmas" :)

Great customer service. Very reasonably & family owned. It's like going back in time when a…read morebusiness really cared about you, the customer.

I rely on them for tires, tire maintenance, oil change, advice. They have repaired tires, aired…read morethem up, rotated, at no extra charge. I have been doing business work despino tire service for at least 15 years.

Stopped by Firestone about 30 minutes before closing and the bays were completely empty, with just…read morea couple cars outside that were likely employees' vehicles. I asked if they could check a slow leak in my rear tire, but was told they couldn't fit me in. Ended up going to Mavis instead, and it was a completely different experience they welcomed us right away, were friendly, and took great care of the issue. Definitely appreciate the service there and will be going back

Jennifer and Stevie are awesome. They greeted me as soon as I walked in and ask the problem and…read morethey got me in and out very quickly.

I came in with a nail in my brand new tire. My car had alerted me but I directed them to the wrong…read moretire. They then proceded to check all the other tires and they found the one with the whole. No charge. I was very pleased!

Been buying tires and other services for as long as I can remember and I'm 75. Family owned…read morebusiness. Best prices and service in NW La.

The service was top notch. Had a flat and was able to make it on donut tire. The tire wasn't…read morepatchable so we got the tire replaced. Awesome service.

Stars - Pep Boys, Bossier City…read more I brought my Honda Accord in for a wheel alignment and tire rotation if needed due to the car pulling to the right. The alignment itself was completed properly, and the first technician did his job well. However, after my car had already been removed from the garage and the technician went to lunch, things became uncomfortable and concerning. I was then asked if I wanted a tire rotation for an additional $10, even though I had already said "if needed." I agreed, trusting their judgment. At that point, only two employees were present--one at the desk and one in the shop. My vehicle was brought back into the garage. While I was watching through the courtesy window, a technician raised a large toolbox lid directly in front of my face, completely blocking my view, and never returned to that toolbox. I found this behavior rude and unnecessary. When I mentioned it to the desk associate, my concern was dismissed. Afterward, while paying, I was told my hub bearings were failing and was handed a quote for over $1,000, with pressure to have it done immediately. Given the timing, lack of transparency, and unprofessional behavior after my original service was already completed, the situation felt fishy and left me uncomfortable and distrustful. The alignment itself was fine, but the events that followed made me feel taken advantage of. I will not be returning.

Needed my rotors and pads changed on my truck, it was handled skillfully by David. Quick and…read morepainless service with a damn good price.

Worst serviceive ever had. They are good at stealing anything that is not tued down in your vehicleread more