8/14/2026 I had service done to my 2008 Lincoln Navigator. I had the main heater hose and smaller…read moreheater hose replaced. Parts and labor close to $3000. Before the work was completed I specifically reminded the service manager Jacob that my vehicle requires Motorcraft Gold Premium Concentrate. 3 gallons of Motorcraft Gold, and 3 gallon of distilled water. It's never recommended to use tap water because of the minerals, overtime minerals will clog the radiator. Jacob told me he put green coolant to test the leak before the repairs. I told Jacob that's cross contamination mixing green with gold coolant. When the repairs were done I pick up my vehicle on 8/14/2026 then over the weekend I happen to check my coolant reservoir. It was top off with green coolant, that was all you could see in the reservoir. The following Monday, I called Jacob, and requested he corrected his mistake. He didn't see the harm he done, the next day 8/18/2026 I returned my vehicle to have the contaminated coolant flushed out. After complaining to corporate about Jacob's mistake and the inconvenience using Lyft. Corporate told me that I would be reimbursed for the out of pocket expenses using Lyft. It took them 3 days to flush my coolant, they told me my truck was ready around noon. I informed them I'll pick it up after work. Around 8:30 pm I arrived at Pepboys, and noticed I didn't see my truck. The Lyft driver took a call for another rider and I was left stranded after seeing they locked my truck back in their own shop. I had to wait on another Lyft ride to get home. The following morning before work I took another Lyft to picked up my vehicle. I never received reimbursement for my inconvenience using Lyft. 1-800-737-2697 is only a call center. All of the complaints I made about Jacob there were no escalation. They forwarded all of my complaints to the main one I was complaining about Jacob. Then the audacity of Jacob confronting me about the complaints I made of him just very unprofessional.

The service was top notch. Had a flat and was able to make it on donut tire. The tire wasn't…read morepatchable so we got the tire replaced. Awesome service.

These young men were GREAT!!!! I had a 5pm appointment. They were able to address my concerns at…read morethat time, helpful, and efficient. I purchased four run-flat tires (they were in stock) I was there maybe an hour, definitely not much longer. Shout out to those hard working guys!!!!

At another visit for a flat tire I was told have a seat, 5 hour wait…read more After reading the reviews here my conclusion your level of service is directly proportional to the number of dollars you have. High ratings from those buying a full set of tires, low ratings if you expect them to perform the after sales service they advertise to get you in the door. In other words, not trustworthy, and they'll lie to get your money and ignore you if you arent spending $$$.

The mechanic that did the work did an excellent job. I dropped my tire off this morning for a flat…read morerepair and change out the TMPS And I would be back after I got off. when I came back this afternoon they got on the truck, he put the tire back on the truck, had to have looked at the dash saw what I had the pressures set at and he put the spare back under the truck! I figured I would be doing that when I got to the house. You have a heck of a young mechanic there. paying attention to detail And doing extra. I thank you and him. A job well done!

I went to your Texas street location in Bossier City today and AWESOME customer service, AWESOME…read moreTechs they listened to my issues with my car and went at it. I checked on the progress a couple of times and the tech, mechanic, explained what was going on and answered ALL my questions and concerns. Great job, totally awesome. I was truly worried my car was out for the count but they fixed him up nicely. Many thanks, Many many thanks Carlton McKinney. P.S. I got out of there paying a lot less than I would have at my old mechanic and service center. I am grateful for everything.

Needed my rotors and pads changed on my truck, it was handled skillfully by David. Quick and…read morepainless service with a damn good price.

Worst serviceive ever had. They are good at stealing anything that is not tued down in your vehicleread more

Been buying tires and other services for as long as I can remember and I'm 75. Family owned…read morebusiness. Best prices and service in NW La.

Let's start off with it have used wholesale for 14 years. We'll that ended this week…read more I stopped by the sat before Thanksgiving I ordered tires. I was told to come back Monday. I did 8.30am Monday morning I was there. They put my truck on the lift and took the tires off within 30 mins. Then that is where it sat for 3 hours without anyone finishing anything. Finally around lunch someone decided to work on my truck. My rims are very damaged because they didn't know the tires come off the from the back. It was finally done alittle after 2.30pm This was a vacation day for me so I was not real happy about my day being wasted. I paid and left not real happy. Then I get home and I look at the tires that they put on my truck. I see that they installed the wrong tire. These were not even the same brand. So I called them and I get oh sorry about that. I took it back Tuesday. The same thing happened Tuesday. Vacation day wasted truck sat there for 3 hours with no tires and no one working on it. Just sitting on the lift. I got out of there after 2.30. On the way home I feel a vibration coming from the back passenger tire. After spending 2 full days of my vacation already there. I could not spend a third and it being the day before Thanksgiving. I waited until Monday dec2 to go back. They took the tire off and found that they mistakenly left valve stems and something else in my tire. The reason was it was from the balance beads. Sorry I call bullshit They used the same beads in the first set of tires and they were balanced. The owner never apologized to me or offered any refund for me spending 2.5 days up there. I will never go back. I don't recommend anyone going there. You might save alittle money but for me after spending 2 vacation days upthere and still not having a truck I could really drive. It's was not worth it I don't recommend this place to anyone. Very poorly managed Doesn't seem that anyone knows what the hell is going on

I had something underneath my car dragging, and I pulled in while it was raining. He got on the…read moreground jacked up my car on bolted it and fixed it. Great value great service

Had a blow out on my AMG E63 today. These guys were able to locate the exact tires I needed within…read moreminute. I have expensive custom wheels and they were very careful with them. 100% Satisfied!!!

I always keep coming back to this place because they do good work, and have very competitive…read morerates!!! I would give more stars if I could. If you need a quick tire change, that's affordable, this is the place. They change the tires on my vans regularly.

Very great. They were closed and opened up just to service me. I really needed it and they are the…read moreONLY tire shop that came thru. I'm VERY GRATEFUL for them!!!

Nail in my tire. First time customer at this place. They started immediately and got it done quick…read more Glad I found this place. Will be back.

I dropped my car off at Summer Grove Auto Care to have them diagnose a frontend rattling noise…read moreissue I've been dealing with for several months. Mavis nor Firestone was able to identify the issue. However, the team at Summer Grove Auto Care did and provided a satisfactory resolution at a reasonable cost. They are now my new automotive care center. I highly recommend them for all your auto maintenance needs.