Very thorough and professional. I dealt with Denise and Blake, great people. I got into an accident…read moreand came to this location to get my car fixed. Came out looking brand new again. Would highly recommend.

My VOLVO Vehicle had plenty of fender benders and "major dents". The passenger side door was…read moreseverly indented . Justin and Danny took their time to explain my 2 options. They recommended a new side door which would be a lesser cost and a SAFER option... they also quoted me the exact two prices for each option. When I received my car ... I was overwhelmed ... looked like a BRAND NEW CAR!!! They not only ordered and put a new side door with a new mirror they touched up all the scratches on every part of the car and no more dents throughout the car and did not overcharge the price they quoted. My price was still the same as they quoted. My Volvo looked like it was completly painted ... immaculate. I have had many compliments and I do not recognize my vehicle ... BRAND NEW LOOK. Thank You Dan and Justin ... The Best Service I have ever received ... You Both went above and beyond my expectations. Francesco C.

I have used H Towing twice and received excellent service each time…read more The first call was while I was stuck on the QEW in heavy traffic with a blown out tire. John arrived very quickly, put the donut tire on with no fuss, and had me on my way to the mechanic in no time. The second time was for a tow to the mechanic because my car wouldn't start. Matt arrived promptly at the arranged time, hoisted my car and delivered it exactly where I needed it to go. I strongly recommend H Towing because they are prompt, courteous, knowledgeable, have reasonably priced services and get the job done.

One of the worst autobody companies in the GTA. We were involved in an accident with someone who…read morewanted to settle without going through the insurance. This person insisted on using this company. They returned the car to use with an inch of dust on the inside surfaces. They replaced the truck lid with one that did not match the same specs as the original. Original truck lid had an external release button the new does not. The side door edge was rough enough to cut someone's finger. The truck liner was damaged and they said they would replace it but never heard back from them. Terrible autobody shop. Go to 427 Auto instead

extremely impressd by both the work and customer service my first time working with them and I'll…read moredo it again if I ever need to..... To all the staff thank you very much Great to meet you all Carlton Byron

I had a very disappointing experience with CARSTAR Brantford…read more Initially, I brought my vehicle in for a minor paint repair. When I picked it up, I noticed that the edges of the door had not been painted properly. After I brought this to their attention, I was told there were no available slots and was booked for a follow-up appointment a week later. On the day of the second appointment, I dropped off my vehicle in the morning and was provided with a rental car. When I returned in the evening, I was shocked to see that the repair appeared to have been done with a manual brush rather than being professionally refinished. The quality of the work was unacceptable. They acknowledged the issue and scheduled yet another appointment for the second week of June. For the third visit, I was again given a rental vehicle and told the repair would only take a couple of hours. Around 3:30 PM, I called to check the status and was told the vehicle would be ready by 5:00 PM. When I arrived at 5:00 PM, I was informed that the work had not even been completed. I had to leave without my vehicle and was later told it would be ready the following day at noon. Unfortunately, when I returned the next day, the paint work was still not up to an acceptable standard. What concerns me most is the apparent lack of any quality assurance or final inspection process before vehicles are returned to customers. Had someone properly inspected the work, these issues should have been identified and corrected before delivery. I was also disappointed with the communication and overall management of my repair. The representative handling my vehicle never clearly explained why the work needed to be redone multiple times or why the promised completion times were missed. After multiple appointments, repeated inconvenience, and several opportunities to correct the issue, I am still not satisfied with the quality of the repair. Based on my experience, I cannot recommend this location due to poor workmanship, lack of quality control, and unprofessional customer service.

Dropped in late afternoon asking for advice on my front bumper that was not fully secure due to…read morebeing pulled forward while reversing from a parking spot. I was hoping they could do a better job of securing the one side than I had done and they agreed to have look. I was invited into the air conditioned waiting room and offered cold beverages and snacks. After a short wait my bumper was re secured on both sides and looked even better than expected. I was very pleasantly suprised that customer service was alive and well at this establishment and will most definitely return for any further needs. Many thanks

Visited CARSTAR on Rymal to repair a self-inflicted rear bumper dent. After a pleasant interaction…read moreat the front desk, I met with Thomas for an assessment of the damage and a discussion on possible solutions. Thomas was thorough in his assessment and opted to restore the dent as a temporary "fix" so I could take some time to decide on a longer term solution. CARSTAR provided this quick repair as a complimentary service and I was on my way in minutes. It was refreshing to have such professional service. Thanks.

Sadly my vehicle suffered golf ball to windshield damage this past Friday. I contacted Lex at…read moreCarStar on Monday morning. She ordered a new Honda windshield for me and it came in on Tuesday. I was able to get my new windshield installed the morning of the next day - their level of prompt service was second to none (helped that the part was not on backorder!) Upon pick-up they reviewed my work order explaining what each line meant. I can HIGHLY recommend this CarStar location - and should I ever need this type of service again - I know where I am going! Thank you to Lex and all the staff involved in my glass repair - it is so very much appreciated!

Excellent customer service, and very competitive pricing I…read moretook my Acura mdx 2015 here to get a car starter installed and Shawn was very helpful in explaining the different packages and options He is very honest, and did not try to oversell me on a package that was unnecessary I really appreciated the time he took to help me!! I'll definitely be bringing my cars here again!!

I bought my husband a bakflip tonneau cover from Cobra. We had excellent service and the staff was…read morevery knowledgeable. Definitely going back for the next truck accessories I need.

Dealing with a towing company is rarely a stress-free experience, but the team at Royal City Towing…read morecompletely changed my perspective. They took an extremely stressful situation and made every step of the process easy, straightforward, and honest. In an industry often plagued by questionable practices, Royal City stands out as a shining example of how it SHOULD be done. They were accommodating, kind, and friendly from start to finish, and I wouldn't hesitate to recommend them to anyone. Thank you for turning a tough moment into a manageable one!

I had a bumper that needed to be repaired with two small indents from license plate bolts. They did…read morean amazing job, I could not tell that any work was done to it. It was that good. Ian and Sean was the nicest people I meet in the auto body repair business. They got me in and out in 2 days and with a very reasonable price too. You guys are amazing, I would definitely recommend any friends or family to go to Team Sitrade!

Excellent service! Friendly staff, efficient, prompt service with excellent results. I've taken our…read morecar there a couple of times and have been very pleased with the results. I can highly recommend!