After calling around and receiving multiple price quotes, Tint tech came back as the most competitive rate I could find, and was able to schedule me in for a window tint that same day.
Upon arrival, Tee was very nice and showed me the different tints available. I was indecisive at first, and Tee was able to show me samples of what the tint *may* look like once applied. I decided on Suntek 35% for the front windows, and 18% on the back three windows, since that was what my previous car had.
Tee quoted me two hours to get the job done, but an hour and forty-five minutes later, he called to tell me he was done! When I went to go pick up the car, it looked great. No air bubbles were seen in a closer inspection and the car was clean! One thing I should note, is that my push start button did not work when picking up the car. Tee immediately let me know and explained that this was common with the CLA, and that past clients reported it working about two days later. In my case, it worked 3 hours later. Might be a good idea to let customers know at the time of consultation so that there are no surprises.
The reason for the three stars, other than the push start button issue,is because of how things were handled two days later. Two nights later, I was pulled over because of tint and received a fix-it warning (cop claims it was from the back windows, but pretty sure it was because of the front two. A risk I took at applying 35%). I texted Tee about the situation, and felt that he didn't really believe me at first. This was somewhat annoying. I asked him if he could make me another appointment to have all windows redone because I was no longer comfortable with the current tint (I told him he could charge me). I expected the appointment to be that same week, but instead he told me that his next availability was not until next week, and would text me during the weekend to confirm a date and time. I thought this was strange because he was able to get me in that same day when I got the tints done. Maybe he was expecting to have to do it free of charge and put me on the back end?
Because of this whole situation, I decided to have the tint re-done at another location, paying a hefty price (I will be leaving a review for that location as well). Don't get me wrong, he did a good job at applying the tint and the car looked great. I had even recommended him to a co-worker who is looking into getting her window tints done. But because of how this situation was handled afterwards, left me feeling unsatisfied. Co-worker is no longer planning on going either. I totally understand that getting the tints at 35% was a risk I decided to take, so I am not putting any fault oh him for getting pulled over. I just got unlucky. Just felt like he could have handled the situation a little better.
I texted tee to let him know that I had the tints taken care off, he never responded. Not surprised.
Lesson learned on my end. read more