Reliable Knowledgeable…read more Affordable Always on time Black Owned Randall has worked on all the cars I have owned for the past ten years. There has never been a time that he could not fix an issue. He is an expert at what he does and makes sure you are satisfied with the work that he does. I highly recommend him.

Randall is a nice guy but I would not use her service again. I took my car to Randall to get my abs…read moreissue resolved and one year and 3k later my vehicle is still not operable. Each time I took my vehicle to him he swore it was fixed and said it was good to go and Everytime before I even got it home I was calling complaining about the same issue. After doing this two or three times I took it to the dealership and was told in person and in writing they could see the mechanic worked on the issue but wasn't finding the root cause. I then took it back to him with the print out from the dealer telling him what was wrong and gave him another chance to fix the issue. He said ok and again when he told me it was fixed i picked up the car and just like previously the same issue same warning lights still illuminated. By now I had lost faith in him as a mechanic and was done with him. Never did he say ok I can't figure it out here is your money back or anything. Then come to find out while he had my vehicle (he mad for almost a year on and off) he got tickets on the vehicle granted I forgot to add my new registration sticker but he could have at least told me hey u got tickets on the car. By the time I picked up the car it had just one ticket on it which I paid but apparently their must have been two tickets. I would never take my car back to Randall and New Age. Oh and the issue to my car seems to be the issue I asked him about that he told me wasn't the cause of the problems. Update I tried to have an arbitration through the state (it's not mandatory a business participate) but he never responded to the states request both by phone and mail. So after three attempts my car was never fixed and I was out of about 3000.00 in labor cost and parts not including tickets my car received while in his possession. Like others said he will disappear for long stretches not be in his shop or reachable. So beware if you take your car for anything but regular maintenance.

Ashten business is a "repair pal partner" associated with Car Max. I called and spoke directly to…read morehim and explained my car problem. I dropped off my car, and he was very thorough and made an accurate assessment of what needed to be done. The issue was still under my warranty and he took care of reaching out to the company to take care of filing the warranty claim. Great customer service and would highly recommend.

Ashten and his team were a very communicative, timely, effective, and provided great service. They…read morecoordinated with my warranty insurance, so that I did not have to do much on my part. From the time that the diagnostic was made to picking up my car, I only waited a week. I will be back, and I highly recommend them.

When you arrive you are immediately treated like family by these patriots. The shop and the lot is…read morecovered with classics and each one has a story to share. Inside, it's a classic car owners dream. It smells like a race track and they make custom parts on the spot in many cases. My 67 Mustang was not even 5 minutes off the tow when this father and son team were all over it and had it diagnosed in under an hour just like he said. (The last place had it for 3 weeks w/no answers) The humor, integrity, service, honestly and speed of which they operate is stellar and worthy of 6 stars. I even got a Veterans discount. If you have a classic car, this is where you bring it.

This has been one of the worst garage/automotive repair places we have ever been to. Removed…read moreexpensive components from our vintage Dodge truck and replaced with cheaper ones. Broke bolts and didn't seal things correctly resulting in oil leaks and intermittent starting. Avoid these guys!! Not qualified nor reliable. We had to repair their work many times.

Respectful, communicative, and personable are some of the words I can use when describing my…read moreexperience with the Key Mechanics. The tech that came out to the house, Derrick, made sure I was pooped into the issues my car had and how to fix it. He did a great job replacing my brake pads and rotors - less than hour, unheard of when compared to other mechanics or a dealership. The pricing was also really good, I called about 5 competitors and all of them were unclear on the pricing for a simple jobs. Others would tell me I had a "first time customer" coupon.. Key Mechanics was straight to the point and direct within the first minute of chatting with them - nobody beat their price. I can definitely say that I will be giving them a call again.

They were great at communicating in a timely manner. I was surprised they offered mobile service…read moreon a federal holiday. I ordered my own parts and when they were replacing the brakes they discovered they were not the correct size. They were nice enough to return the wrong ones, and pick up the replacement brakes from the auto parts store. Keon and his co worker Smitty were very friendly, knowledgeable, and transparent about the work being performed. I will definitely be calling them again we I need work done on my car.

Kurt is fantastic. Will not try to tell you that you need things that you don't need. Went to two…read moreother highly rated shops who wanted me to spend $4000-$7000 on "mandatory" repairs on my 17 year old car. Kurt gave my car a complete check and found that most of the things the others "found" were not needed (but because I asked about those items, the others decided to "fix" them anyway), plus he found a few leaks that the others did not. Overall, came away at just over $1500. Quite a difference. Hard to find an honest mechanic in this area, but Kurt is definitely it. Will be coming back to Kurt for all of my future work.

My car had failed stare inspection for a wheel bearing. Kurt was able to get in and out fairly…read morequickly but he also recommended for him to see why it was running rough. I was aware of the issue but said screw it you're already working on it go for it. He found out a fuel injector wire was frayed and needed to be spliced and repaired. He did so and now my vehicle (1994 Landcruiser) runs better than ever! Definitely recommend Kurt if you're in the area. It'll be a long wait wait, but he's a one man operation. Very honest and reliable.

The 22-year-old child could not follow through with anything he said... Even when he admitted the…read morejob was beyond him I paid him for his time and asked for help finding a reliable shop... he mentioned a few shop owners/mechanics he would get in touch with ... but he basically took the money and disappeared. I was physically stranded Saturday & had to wait until Monday to get help. Noted he didn't have the right tools for the job and struggled in decision making. -- a true waste of money & time. Don't Bother With This Fool

The owner/operator of this company is absolutely top notch. My teenage was stranded/broke-down…read morejust outside of DC more then 3 hours from our home. I was extremely concerned for his safety and this company came out quickly (under 15 min) to service our vehicle. He called reviewed the main issues with the car, and called us to decide how to proceed. His costs were fair, and he was honest. This is a very rare combination and am very grateful for his help when we needed it most!

I took my car to this shop in the hope of having it fixed at a reasonable price and being that I…read moreused to use this shop when Randy was the owner not knowing he was know longer there due to being ill. since, i was there I decided to go ahead and have them work on my car and thought they would be cheaper then going to the BMW dealership. The first quote I got was around 1,400.00 hundred dollars and that my car would be ready in 4 days for which it was a lot lower then the BMW dealership which was 2,400.00. I got the run around for over a week and then was told it would be 2,400.00 hundred to fix my car and another four days before i could get my car back. Now I'm over 600.00 hundred dollars in rental and uber fees for transportation. I was rudely talked to by the person answering the phone and was never given a itemized bill for what I was paying for. I was told that the wrong item was ordered and the oilpan needed to be ordered and my car wouldn't be ready until another 4 days. I denied the bill that was sent to me and told Rick it would have been cheaper to go to the dealer and I would have had a paid less dealing with them. He told me they would charge me less and I would be sent a itemized bill which never came. He explained to me he already fixed my car without my permission I was suck paying over 2,200.00 dollars and the customer service is horrible and none carrying when it comes to customer service, time without my car due to the mechanic Rick being out sick for almost a week which is why I had to personally pay more for transportation with rental cars and uber and then ripped off with paying over 800.00 hundred more which other mechanics said was over priced. With the new people or staff taking over the business it is reckless with peoples time and very unprofessional and grossly overcharging customers. I will be taking them to court.

Brandy's is an excellent place to get your car repaired he was responsive and honest and…read morestraightforward and a very good mechanic I will be taking my BMW back there again whenever it needs it. Even more importantly the wife was happy also.

Competent service.Competitive pricing.Took the time to explain what parts were missing.read more

I find the shop to be a nice environment and friendly. The owner, John Price explained the work to…read morebe done in detail. I would recommend.