DISGUSTING WORK.. I only left a star because the App made me. I brought in two next to new Christian Louboutin heels into this location to have rubber soles put on. The Italian man behind the counter was so adamant that he repairs "designer" shoes all the time. HAA!! He DESTROYED my shoes. BOTH of them! The rubber soles have black spray paint all over, as well as the original red soles. My review is strictly focused on the older Italian man that works on the shoes, not any of the other workers. My beautiful heels now have to be sent to Louboutin to be fixed at an even heftier price tag than before thanks to this mans negligence!! (Although I should have initially sent them to Louboutin, I needed them ASAP for traveling) I will NEVER get my shoes fixed at the Bentalls Center Kingston location again and I highly recommend anyone who has shoes in the £500-£1000+ price range to never let this man work on your shoes!!!! Unless you want them to look like something out of Primark! read more