The one staff their is rude and not very helpful, while sitting there waiting for the very unhelpful MA, I had another patient walk by telling me that this place was not going to be open very much longer and not to waste my time here, which I have no clue what that was about. The wait wasn't that bad, and I'll give at least 2 stars because the doctor obviously was a patriot looking at the wall with all the pictures of 9/11, and at first seemed nice. we will go onto the next problem. I had primary and ER doctor both refer me to Neurosurgeon due to the results of the MRI, and cat scans, and got me in pretty quick, and pretty much the prognosis was to send me to another neurologist which I noticed this says he is a Neurologist. Which he can't be because the the Neurologist that I wanted to see is also a Neurosurgeon and that can't happen from the mouth of the MA. Wrong!!! This doctor is a Neurosurgeon , and I believe one for Mercy or Memorial hospital with his own private office. Anyways, he wanted me to try a cervical traction, which kind of don't know what is other then it should stretch my spine in my neck and hopefully release the pressure off my spinal chord and help with my disc. Which he did kind of discuss. Can't bash it, cause I haven't tried it yet. Anyways, while being rushed out by the MA, while trying to find the name and number to the Neurologist I wanted to see while she was also trying to explain whatever the hell she said because it's kind of hard to read and look up a number and doctor while getting instructions. Which happen to be her explaining where to get the bracket, something about an MRI, something about nerve conduct test, etc etc etc.....after I get the number, I have to wait at least 10 minutes for her to come back to the waiting room after asking someone else from a different doctors office that shares the building. She didn't even give me enough time to write down the name or number down on a piece of paper before leaving telling me to just leave it on the desk...WTF! So, anyways, I leave call the Kern Radiology to set up the MRI, which they knew nothing about yet. Then I had a prescription for the cervical traction, with another piece of paper to different places I could go to get it. Anyways, that was a nightmare, don't use Apria, when someone is trying to give you a number with letters and the use the word axe to explain E, it definitely tells you that their first lauhuage is not English, and the girl before was even worse. After talking to them on the phone, they said I would need to FAX the prescription to them. Sorry, I don't have a fax machine, so I called the doctors office back to request they fax the letter, and Satan tells me that she gave me the prescription and I can drive it there...even though I can't pick it up cause they will have to order it. Anyways, my opinion, people with private insurance, do your research and check these doctors and offices out before just being referred. You don't have to go to a doctor you don't know just cause another doctor referred you. You go to McDonald's and order a Hamburger no cheese, and guess what, they make it with cheese. Just because your hamburger maker doesn't make you good at being hamburger maker. It kind of works the same for Doctors, just because you have a PHD and went to school doesn't make you a good Doctor. Same goes for any occupation. Use a little time, do a little research, stay away from doctors that accept medi-cal, cause a lot of them would like you to believe that they accept state insurances like KFHC cause they just have a big heart. When really the goal is to see as many patients possible for a lower wage cause the state always pays. Really, you are just a piece of green paper in their pocket. Actually, I have a specialist that is one of a kind and is that big hearted guy. So, that's not totally true. Some of them will limit the medi-cal patients or put you first to actually show they have a heart. Anyways, go see another Neurosurgeon, or take your chances, or maybe he is good, but my experience sucked, and actually I have more but I think I wrote enough...again the MA. read more