I have Invisalign and every time I come the staff is so nice. They walk you through every step of…read morethe process. I have been diligent in my treatment, so I believe it has made the experience a bit easier. I have wanted Invisalign or braces my entire life, so when I had the opportunity to get them through one of their programs that allowed it to be more affordable, I jumped at the chance.

This place is so amazing! All staff are friendly and welcoming. We drive in from Reno because this…read moreplace is the best!!!

I'm genuinely disappointed to have to write this review after 15 years as a patient, but this…read moreexperience was unacceptable and, frankly, the final straw. Without any effort from your office to hear my account or offer even a basic acknowledgment of what occurred, I feel forced to document the facts here. This is part of a broader pattern that reflects a consistent and significant decline in professionalism and patient care. Your recent letter shaming me was despicable, short-sighted and indefensible, and only reinforced how unprofessional and poorly the office is now being managed. Since the departure of Dr. Lusby, a skilled, kind, and exemplary dentist, the practice has deteriorated from the inside out. What was once a patient-focused environment now feels impersonal, transactional, and driven by aggressive upselling just like a used car sales lot. My most recent interaction with your new dental hygienist (apx. 60 y/o, blonde - I was not given her name) was deeply unprofessional and rude. To characterize my behavior as disrespectful is simply untrue and clearly is projection. On the contrary, I remained calm and respectful throughout. Each visit increasingly feels less like healthcare and more like used-car sales lot. The constant pressure to purchase additional services like trays, molds, whitening treatments, unnecessary X-rays every visit, veneers, crowns, and costly memberships, is excessive, unwelcome, and inappropriate. I have never had a cavity, never needed braces, and have maintained consistent cleanings my entire life making me in the top 5 percentile of adults. On this particular day, I was scheduled only for a routine cleaning and polish, and I was clear that I was short on time. During the cleaning, the hygienist aggressively prodded my gums with a sharp instrument. I calmly asked her to "take it easy". Rather than adjusting, she became defensive and continued with increased force blaming it on my poor lack of care. Afterward, she proceeded to pitch two additional procedures, despite my earlier indication that I was only available for a clean and polish. When I politely declined one and said I would consider the other at a later time, she became visibly irritated. I chose not to engage in an argument and reiterated that I was there only for a cleaning and would seek a second opinion if needed. At that point, her behavior escalated dramatically... she abruptly stood up, threw her instrument down, and stormed out of the room, leaving me sitting there. After waiting a couple of minutes, I walked down the hall and calmly asked if she intended to complete the cleaning I had come in for. Her response was, "No. If you're not going to let me do my job, you can leave." When I clarified whether she was refusing to complete the scheduled cleaning I had come in for, she again told me to LEAVE. This came immediately after she had attempted to alarm me by claiming I had periodontal disease, sleep apnea and was a mouth breather. None of which are true as I previously completed a sleep study. Apparently now dental hygienists are allowed to give medical claims as an MD regarding areas of expertise they are not licensed for? Threatening me that I would lose all my teeth if I didn't act immediately, was the final straw. These claims were not only inconsistent with my lifelong dental history but were delivered in a manner that felt more like fear-based high-pressure sales tactics than legitimate medical guidance. Moreover, a second opinion from a different Dentist office confirmed I don't have Periodontitis. Shocking! The accusations in your letter, that I raised my voice (not close), arrived late (I was 4 minutes behind), disregarded staff time (actually disregarding mine), or improperly took photographs of office materials are inaccurate. The only photo taken was of the QR code displayed on your counter specifically for the purpose of leaving this review. Equally concerning is that neither of the dentists made any effort to contact me to discuss the situation or return my call. This lack of accountability stands in stark contrast to the excessive volume of automated emails, texts, and calls your office sends leading up to appointments, along with ongoing solicitations for raffles begging for more clients. It is also not surprising, in this context, that your office appears to have a revolving door of staff this I've gauged over the last decade shortly after Dr. Lusby's retirement. This practice has declined significantly, and I will no longer be a patient. I will also be transitioning my entire family elsewhere for dental care. Additionally, I will share this experience honestly with others, especially those new to the Tahoe area, so they can make informed decisions. I have never been treated with such disrespect. Furthermore, public acceptance here of facts and an apology from you and this dental hygienist would be the right thing to do. Let's see if you do.

I was visiting for the week from out of town. I had a filling pop out the first night in town, they…read morewere able to get me in immediately. I'm the biggest pansy when it comes to needles and really just being anywhere near a doctor - I let them know and they made the whole procedure relaxing and they were amazing. I honestly would consider coming all the way up for my own appointments in the future! Thank you to the whole team, you all were GREAT!!!

Dr. Schofield is awesome. His staff is very friendly and always pleasant. The dental hygienist I…read morehad was good at her job, gentle and not pushing things on me I didn't want. I would definitely recommend Dr.Schofield and staff.

I wish my insurance still covered them. I really like my hygienist. The people were so great. My…read moreteeth were so clean and it didnt feel like there was a film on them.

I have had two visits to Arrowhead Dental Center now and have enjoyed the experience very much…read more It's a beautiful office located in the Minden. Gardnerville area. I don't mind the drive for a good experience. The hygienist has been great and the dentist, Dr. Wildman, has been to the point and clear. I have always hated the dentist but I haven't loathed going to this office as much as others. My last dentist tried to tell me I had all kinds of issues and needed expensive treatment to fix the problems, but this office has been realistic and hasn't tried to upsell unneeded treatments. Scheduling has been easy and they send plenty of appointment reminders. You can complete all paperwork in advance online or at their office on one of their computers. They have top of the line tech and make both dental work and clerical work a breeze. As long as nothing crazy happens with insurance billing or upcoming appointments, I expect this review to stand at 5 stars. I recommend Arrowhead Dental Center for your dental needs!

I will never go back. This office has no integrity. I had been happily going for over a year and…read moreunbeknownst to me they stopped taking my insurance in January 2026. In February I showed up 15 minutes early, checked in and sat for 20 minutes before I was called back. After my cleaning I was informed I owed over $300.00 . They said they sent me an email in December. Why not call, mail, text or even tell me when I was sitting there twiddling my thumbs?Terrible customer service.

Dr Horgan is a Very good Dentist. His office and staff are…read moregreat to work with. They are Efficient, Nice, and accommodating.

I have been going to Dr. Horgan since 2007. I just love him and his entire staff. They are all so…read morehelpful and nice. I have been completely happy with the care that I have received here.

I began seeing Dr. Eckerman several years ago for general dentistry. I liked the location, the…read moreoffice, the people working there and Dr. Eckerman. I have had dental issues throughout my life and am now 65 years old. Dr. Eckerman suggested that I have her complete a dental plan which I agreed. The plan called for approximately $65,000.00 worth of treatment. Essentially removing all of my fixed bridges and several teeth and replacing with implants. Now if I were 25 or 30 years old, maybe spending $65,000.00 might make sense but at my age I did not feel that it was cost effective. That is more than I paid for my first house. I did take Dr. Eckerman's advice to have several teeth removed (she does not do extractions but referred me to a great oral surgeon) plus I had some fixed bridges removed and replaced with implants. One of the issues apparently was that I had the implants done in Mexico for a fraction of US prices. Dr. Eckerman was not pleased however I continued to see her for some other work as well as cleanings. About four weeks ago I developed a toothache and called Dr. Eckerman's office and was given an appointment on January 8, 2020 with the promise that if something came open sooner they would call me. Nothing was available sooner. I saw Dr. Eckerman on my appointment date and she told me that I needed a root canal but that she did not have time to do it and referred me to a root canal "specialist". As I was about to leave, Dr. Eckerman told me that her dental philosophy and mine were incompatible and that she would not longer see me as a patient. The day after my appointment and Dr. Eckerman's verbal admonishment I received a letter in the mail confirming that she was severing our doctor/patient relationship. I have always paid for my appointments and work on time, in fact I have dental insurance that Dr. Eckerman accepted until recently. She no longer accepts any dental insurance. I am extremely disappointed with Dr. Eckerman's attitude and unprofessionalism. I've never heard of a dentist "firing" a patient before. I have to believe that this was primarily due to me not accepting the $65,000. plan as well as my dental treatment from Mexico. Both my wife and I have been seeing Dr. Eckerman and have both referred others to her. I can't in good conscience do that anymore. Dr. Eckerman has completely lost my respect. I my opinion she is completely unprofessional. I am concerned that Dr. Eckerman's attitude, conduct and unprofessionalism may be based on age discrimination.

Who gives a dentist a review? Well I guess I do. That is what brought me to this dentist, on my…read moreChristmas vacation, but her staff and her clear and detailed evaluation of my problem and how concerned she was to get me the best care until I get back home is what will bring me back when we move here permanent. She is wonderful and nice

This dental office really cares. Dr Torres is an amazing and knowledgeable dentist. I trust him…read morecompletely. The staff is also amazing. They all are so nice and actually care. I highly recommend this dental office.

I haven't been to the dentist in a few years, and after living in the area for almost two years I…read moremet Dr Torres and his staff during a wine walk and knew I had to come for a visit! The staff is very friendly and great at explaining things to you. Dr Torres is also super friendly and kind. The building has been updated and looks amazing inside. I also really like that the staff is super knowledgeable about not just the ins and outs of the office, but the procedures they provide. The hygienist, Cathy, makes sure you're comfortable and she does a great job at explaining what's going on while she's cleaning.

Dr. Gordon and her team made me feel a total ease over a situation I was not only nervous about but…read morealso embarrassed by. They were super gentle and really did seem to care! 100% would recommend!

Do not let Appelblatt work on you. He is a hack who will rip you off, do unnecessary work, and…read morestill not do it properly