I have had two visits to Arrowhead Dental Center now and have enjoyed the experience very much…read more It's a beautiful office located in the Minden. Gardnerville area. I don't mind the drive for a good experience. The hygienist has been great and the dentist, Dr. Wildman, has been to the point and clear. I have always hated the dentist but I haven't loathed going to this office as much as others. My last dentist tried to tell me I had all kinds of issues and needed expensive treatment to fix the problems, but this office has been realistic and hasn't tried to upsell unneeded treatments. Scheduling has been easy and they send plenty of appointment reminders. You can complete all paperwork in advance online or at their office on one of their computers. They have top of the line tech and make both dental work and clerical work a breeze. As long as nothing crazy happens with insurance billing or upcoming appointments, I expect this review to stand at 5 stars. I recommend Arrowhead Dental Center for your dental needs!

I will never go back. This office has no integrity. I had been happily going for over a year and…read moreunbeknownst to me they stopped taking my insurance in January 2026. In February I showed up 15 minutes early, checked in and sat for 20 minutes before I was called back. After my cleaning I was informed I owed over $300.00 . They said they sent me an email in December. Why not call, mail, text or even tell me when I was sitting there twiddling my thumbs?Terrible customer service.

I'll start off with I hate the dentist more then anything but after breaking off a molar I knew I…read moreneeded to face my fear and get it taking care of before it got worse . Dr.West and his team are absolutely amazing and made me feel so comfortable. I had to get a crown put on the tooth and they were able to 3D print it in the office and put it on same day . In and out in just under 2 hrs . Thank you Dr.West and staff for everything !

I went in to Dr. West for an exam. He spent the first 15 min. telling me how my insurance company…read moreis slow in paying and doesn't pay well. He NEVER looked in my mouth at all. He said I had to have my teeth cleaned before any exam- I have never heard that from any dentist. His assistant did take way more x-rays than necessary so I'm sure he will over bill my insurance for that. On my next appt. at 9a.m NO ONE was there. The office was closed - no note on the door - nothing. The next day the office girl said "we sent an email to all patients" NOT ME. Another man showed up at 9 also so I'm not the only who did not get that message. My next appt I had to sign a form saying that I would pay for any shortage that my insurance company did not pay. AND I was overcharged on my first appt and when I asked for a refund I was told they don't refund to credit cards even tho that was how I paid. So I asked for a check- she said the Dr. only writes checks once a month. Well it's been 2 months and I'm still waiting. I will NEVER go back there.

I began seeing Dr. Eckerman several years ago for general dentistry. I liked the location, the…read moreoffice, the people working there and Dr. Eckerman. I have had dental issues throughout my life and am now 65 years old. Dr. Eckerman suggested that I have her complete a dental plan which I agreed. The plan called for approximately $65,000.00 worth of treatment. Essentially removing all of my fixed bridges and several teeth and replacing with implants. Now if I were 25 or 30 years old, maybe spending $65,000.00 might make sense but at my age I did not feel that it was cost effective. That is more than I paid for my first house. I did take Dr. Eckerman's advice to have several teeth removed (she does not do extractions but referred me to a great oral surgeon) plus I had some fixed bridges removed and replaced with implants. One of the issues apparently was that I had the implants done in Mexico for a fraction of US prices. Dr. Eckerman was not pleased however I continued to see her for some other work as well as cleanings. About four weeks ago I developed a toothache and called Dr. Eckerman's office and was given an appointment on January 8, 2020 with the promise that if something came open sooner they would call me. Nothing was available sooner. I saw Dr. Eckerman on my appointment date and she told me that I needed a root canal but that she did not have time to do it and referred me to a root canal "specialist". As I was about to leave, Dr. Eckerman told me that her dental philosophy and mine were incompatible and that she would not longer see me as a patient. The day after my appointment and Dr. Eckerman's verbal admonishment I received a letter in the mail confirming that she was severing our doctor/patient relationship. I have always paid for my appointments and work on time, in fact I have dental insurance that Dr. Eckerman accepted until recently. She no longer accepts any dental insurance. I am extremely disappointed with Dr. Eckerman's attitude and unprofessionalism. I've never heard of a dentist "firing" a patient before. I have to believe that this was primarily due to me not accepting the $65,000. plan as well as my dental treatment from Mexico. Both my wife and I have been seeing Dr. Eckerman and have both referred others to her. I can't in good conscience do that anymore. Dr. Eckerman has completely lost my respect. I my opinion she is completely unprofessional. I am concerned that Dr. Eckerman's attitude, conduct and unprofessionalism may be based on age discrimination.

Who gives a dentist a review? Well I guess I do. That is what brought me to this dentist, on my…read moreChristmas vacation, but her staff and her clear and detailed evaluation of my problem and how concerned she was to get me the best care until I get back home is what will bring me back when we move here permanent. She is wonderful and nice

Michele the hygienist is so great she did her job with grace and ease and so personable! Such a…read morepleasure to be her patient. Dr Kiggins only hires that are right for his Dentist practice and he and his staff never disappoint

retired physician new to area. made a new patient apt. waited over 3o mins for dentist to tell me…read morei have taken great care of my teeth but refused to clean my teeth and recommended a SRP deep cleaning only in all quadrants. totally unnecessary and not how you treat a senior. this was something that may have been necessary for a few teeth that needed extra deep cleaning. called my previous dentist to find out if that was something I would need since I just saw him 4 months ago. He confirmed it wasn't. Paying for an exam that gives you no value and then they don't clean you unless you sign up for over a 2,000 cleaning. Waste of time and money. None of this was communicated when you make the apt. no patient service what so ever but still collected the exam fee. I called the office back and told the assistant how I felt and what my dentist had told me. Most legit family dentists would at least applogize and say well we won't take your money because we did not treat you we denied treating you. What a terrible practice to treat new Patients like that. The girls stated that they were in practice for 10 years and then built their new big office. They could care less what I was telling them. I actually did speak to the doctor and he just made excuses and told me that I just paid for what I got. Just to see him. No cleaning. It will be interesting to see if I receive a call from the owner.

Capable and courteous staff who make sure you have all the information you need. The hygienists…read moremake sure youre comfortable and they are excellent. Staff seems to enjoy working there. Dr. Park is knowledgeable and up to date in the dentistry field. Dental work is pain free. I recommend Dr. Park; this is an excellent dental practice in every way.

On February 1, 2024, I had first visit with Dr. Park, with the intention of establishing regular…read moredental care. X-rays were taken and exam performed. After exam, a treatment plan was presented by Sam the assistant who did the X-rays. There were three columns of numbers on the plan; Amount--Pri Ins--Patient. I made it clear to Sam my health insurance would pay zero toward plan and she indicated zero ins was listed. The first procedure, deep cleaning half of mouth was listed, Amount $592--Pri Ins $0--Patient $444 . I agreed to this. (see image) I was very impressed with Dr. Park, so I called my daughter and recommended she visit and get current with Dental care. On Feb 15, I returned for first procedure, half mouth deep cleaning. While it seemed rushed the procedure was satisfactory. On the way out, the woman at the back counter demanded $592. I thought she was adding amount from first visit, as my understanding was that the fee was $444 for today. I thought she had added on the X-ray/exam visit and advised those amounts should be submitted to Insurance as they would cover that. I paid the $444 and left. On Feb. 20 my daughter went in for exam/X-rays. Sam presented her with treatment plan. It showed for four fillings, Amount $1332--Pri Ins $0--Patient $922. Sam clearly told her $922 would be her cost. She was happy all would be done in one visit. On Feb. 29 my wife received a text message demanding payment. As she had not been to the office in months, she called to inquire. On speaker phone I heard it was my account being referred to. I spoke up and explained to front counter lady that my understanding was the Patient amount $444 was the total and thought Office was granting write off as shown on plan. The front office lady then told me it was the office's "prerogative" which amount to charge. I immediately canceled future appointment. On Mar. 5 my daughter went in for her fillings. After having been told her total would be $922, she was charged $1332 on way out. Is this what passes for proper office procedures these days? Seems like bait and switch to me. If you elect to use this office (Dr. Park) watch out.

Just moved to the area, needed a new dentist. Dr. Newell and Dr. Flynn couldn't have been nicer in…read morewelcoming me to the practice. Dr. Flynn reviewed my records from my old dentist office, then she examined me, took some new Xrays, and got me set up with the hygienist, Danielle. Hygiene appointment was arguably the easiest cleaning ever (last one was October). Danielle did a terrific job. Nice people, nice practice, good setup. Looking forward to my next appointment.

Renon my hygienist is superior to all I have ever had. She…read moreis the greatest. Dr. Newell is the best dentist ever. I'm older so I've had quit a few dentists. Dr. Newell is my favorite and is the best. Also the girls at the front are amazing. They will work with you. The whole office is amazing.

I had a serious issue with my dental implant. Lots of pain and worry! Plus we were going away on a…read morecruise the next week. The great staff got me in to see Dr. Carman the very next day. Awesome! What I expected to be a major repair was taken care of in about 15 minutes. The doc is fantastic. He explained EVERYTHING to me in a very patient manor. I have been going here for several years.

I've been coming here for years and have always received excellent care. Tonight, I had a bit of a…read morescare with my son when he lost his front tooth and only the crown came out while the root remained in his mouth. Since it was almost 5 p.m., both his dentist and pediatrician were already closed, but Clear Creek was still open. I called, sent over a photo as requested, and was reassured right away. The team explained exactly what was happening and let me know everything was okay. Even though I'm the patient, I was incredibly grateful for the care and guidance they provided for my son as well. Thank you very much for going above and beyond.

Dr. Gray & his staff are wonderful! Jobie & Terra were great at making me feel comfortable as I…read morehave a little dental anxiety. The procedure was over and done before I knew it. They were quick to work with my insurance and I knew cost and everything upfront in a timely manner.

I had two procedures performed by Dr. Gray. The first one was an extraction/implant on tooth #19…read more The second one was a removal of a hemangioma on the inside of my lower lip. I found his staff friendly and competent. I was very impressed with his two doctorates, MD and DMD. I actually engaged with his sense of humor. I did ask a couple of stupid questions that made him laugh. He is very busy and like most surgical professionals he doesn't have time to be our psychotherapist. Most Health care professionals just want the facts. When it comes to maxillofacial surgery, Dr. Gray is my "Huckleberry."