I went in to speak to a lady about a vacation for my family and I. Although she was quite pleasant…read moreand informative, she took my information and said she was going to give me a call. Well... she never did. I guess shame on her because not only did I book the exact trip I talked to her about (which ended up being almost $15,000) for this Dec... But I'm getting married out of state next year (Destination wedding booked with someone else (who actually calls back) and we're planning a 3 week honeymoon. Hopefully to Africa or Hawaii) The reason I even went to this place in the first place is because I wanted to support local business. But I am truly disappointed with the customer service. And I hope this lady realizes what she missed out on by not even following through.

This a long time Plainfield travel agency that really goes above and beyond to assist their clients…read morein every aspect of the vacation. They have first hand knowledge of many destinations and they are experts in Hawaiian travel. You can get their wonderful service for the same price as booking online, so it behooves you to get the additional personal care that they provide.

Lori was amazing in working with us on our trip to Italy. This was my first time using an agent…read morebecause it seemed like a daunting task to research what we need for our family of 4. I kept changing things on her and she was in lock step with me. She is very experienced and I highly recommend her!

We started planning our destination wedding over 2 years early. We researched planners and set up…read moreappointments with a couple different companies. We experienced no shows and poor response times. We were super frustrated with the entire process. Enter Lori. We found her on a destination wedding site and she piqued our interest. We set up an initial meeting and were sold from the beginning. She had solid answers to our laundry list of questions with plenty of material to back it up. She listened to our very specific wants and knew just where to direct us. On top of that, she got us some great deals. We  started our process with a group size of approximately 40 guests.  Now enter COVID 19. Our original date was 10/10/2020. We had everything in place from rooms to flights to ceremony. Like many COVID brides, we decided to pull the plug and reschedule for 2021. Talk about scramble! Finding times that will work for a group our size was a nightmare since all the other couples were rescheduling also. But Lori not only held our hands through the entire process, she went above and beyond to seek out every avenue to make it less stressful on us both mentally and financially. She worked day and night to move us and our group to the date we chose and emailed, called and worked our flight and resort vendors to make it as painless as possible for my people. We lost nearly half our group in the reschedule and due to travel concerns and Lori handled all of my friends and family members with grace and understanding. Lori is knowledgeable, honest and my most FAVORITE Lori quality is her response time. I would email her questions anytime they popped in my crazy over anxious COVID bride brain and she would almost always respond right away. I told her multiple times to ignore me until her business hours and spend time with her family... She only sometimes listened We always felt like a priority and she never made me feel like a crazy bride... Even though I'm sure I was. Sidebar, in the middle of all the craziness (before COVID) I asked Lori to plan an anniversary trip as a surprise for my parents and she planned and organized an amazing unforgettable trip for them that changed their minds completely about international travel. They are now big fans. If you are on the hunt for a travel planner that can help you organize your dream trip, whether it's a vacation for 2 or a large group, look no further. CALL LORI. You will thank me.

I am so thankful a friend connected me with Chris! For Christmas we took our family of 8 to Mexico…read moreand none of us had ever been there before but with all the details handled by Chris, we had the perfect trip from start to finish! Chris is incredibly kind and patient and was never too busy to share all she knew. Honestly she went over and above trying to help me pick a vacation spot for 8 and then booked it all. Last minute changes for 2 of our travelers were handled with such grace on her part. She is a gem!! Thank you Chris for your wisdom and kindness! Jill D and family

Chris is an absolute gem! We've utilized her service now with 4 different trips within the last 5…read moreyears and each time we've worked with her she has hit the nail on the head. She is prompt to answer any and all questions I throw her way, she listens to our wants and never fails on getting us the best bang for our buck! Despite moving out of IL we continue to use her services as we have never been let down! We recently used her for a trip in country and she delivered with a great hotel! Thank you Chris for always doing your thing!

I haven't booked my vacation yet, but I've had Terri research several vacations for us. She has…read morealways been fast & provide so feedback. She also has great ideas and explains the trips very well. I can't wait to book my trips!

From the owner: My family took our very first cruise vacation in Feb. of 2023 and the travel agent we used created…read morea disaster for us. Between cancelled cabin and all the excursions for that cabin being cancelled it took months for me to fix what was wrong. That experience propelled me to get my Travel Agent license. Now I get the pleasure helping you plan and build your dream vacation or just a weekend getaway. Getting you what you and your family really want at the best possible price without missing any details. Specializing in Norwegian Cruise Lines, Royal Caribbean Cruise Lines, Celebrity Cruise Lines, CruiseTours, Amtrak Vacations, and Resorts. Wherever your dreams take you Gardners Getaways can help you make it unforgettable. in the best ways possible.

Destinations by Dixon, and Pam, in particular, is Fantastic. Over the last 20 years, we have…read moretraveled to China, Africa, Europe, and to Mexico many times, all arranged by Pam. We do not travel without Pam's support. Her service is superb. You can trust that she leaves no stone unturned in ensuring that your trip will be perfect and safe. Her knowledge and experience as well as her eye for detail are the reason why we will continue to reach out to Destinations by Dixon every time we consider travel anywhere in the world.

I recently returned from a trip to Antarctica that we booked through Destinations by Dixon. The…read morecare taken to plan the trip was exceptional and everything went as smooth as silk. From the time the limousine picked us up at our door until the time it dropped us off back at home we were astonished at how everything went together so seamlessly. The transfers from airports to hotels and on to the cruise ship went without a hitch. I definitely plan to enjoy Destinations by Dixon's extraordinary service on many more vacations in the future.

Service had gone downhill. My husband (AAA Plus Membership) was abandoned on the 355 expressway…read more6/28/23 9pm-12pm. No rain. No snow but tow truck arrival time was pushed back several times before cancelling. GPS location messenges were exchanged with driver. We dont pay AAA for my husband to have to risk injury doing (busy) road-side repairs 6/29, AM to get the vehicle on a side street. That, plus higher rates...not happy.

The employees have always been great every time we have here. We used the financial services for…read moreassistance with investing for our future. Tyler R. was the one we dealt with. He was very personable, patient, and knowledgeable. He went out of his way to help us. Even offering to come in on his day off for us. We are older and asked a lot of questions and he was great with answering them all so we understood. We highly recommend working with him if you need financial assistance.

We just returned from a wonderful 15 day transatlantic cruise through the Panama Canal that was…read morebooked through Getaway with April May. This was the 4th cruise that we booked with April along with many other destination vacations. All we have to do is let her know when and where we want to go and she handles the rest. April always finds the best deals and helps us find the right excursions that fit our lifestyle. We are very fortunate to have someone as experienced and knowledgeable as April handling all of our vacations.

From the owner: I love planning travel almost as much as I love to travel. I am here to help you create the…read morevacation of your dreams. Whether you're looking for a week long family vacation or quick romantic getaway let me take care of all the details.

Arayofsun Travel was very helpful and informative when I used them to plan my trip. I recommend…read morethem for the perfect trip.

From the owner: Hello! Welcome to Arayofsun Travel! My name is Rae and I am here to help you book all your…read moretraveling needs. Please feel free to message me with any questions or concerns you may have regarding your trip!

Che & Sons Travels went above and beyond to make sure our vacation was a memorable experience I…read morerecommend Che & Sons Travels to anyone looking for great Travel experience to contact them.

From the owner: Need help planning for an unforgettable adventure? Cruises, resorts, honeymoons,amusement parks,…read moreluxury hotels, please reach out to your agent Chehoun. I will help you plan your trip from departure to your destination, and will give you a link that can help you see all fun activities where you are . We have hundreds suppliers we use ,to find the best rates. Please give me a call right now .

I have booked a couple of vacations with Patterson Travel over the years. The level of customer…read moreservice is always superior. They go above and beyond to make sure all my questions are answered as well as helping me find the best vacation package. I tend to get a bit stressed out when trying to plan a vacation but they have always taken the edge off. Thank you so much for everything! Happy travels :)