Not enough professionalism by the owner. Gerald, when I visited the office it was total chaos with…read morehim.

From the owner: Life's Better When You're Protected Under Our Roof…read more As your local American Family Insurance agent, I'm dedicated to helping you protect your dreams. My team and I are residents of your community, so we understand the importance of building strong partnerships with our friends and neighbors. Our unique background, training and experience allows us to provide personalized coverage for everything that matters most, including:- Auto- Home - Life - Rentals - Contractors - Home and Condo Association- Business Owners Package - And more Services

Mildred, Deanna, Dorothy, Laurie and Michelle are always so helpful and always get back to me with…read moreanswers to my questions. Great responsive team.

Laurie is really nice & professional to work with for my auto insurance needs. She answered the…read morequestions I had & gave me a great quote. I'm really glad to be with State Farm again!

Holly and the team were amazing to work with. She was able to provide me a quote and send over…read moreeverything we needed super quick! She made the whole process so easy and efficient and she was such a pleasure to work with.

From the owner: Our State Farm mission is to help people manage the risks of everyday life, recover from the…read moreunexpected and realize their dreams. We strive to be good neighbors and insure what matters most. License #: IL-5068505

Bill has been our agent for several years. We have had several companies in the past. Bill is…read moreby far the most Customer Service Concentric agent in this market. At any time Bill is quick to render a solution to any issue. DO NOT fool yourself, shopping price gets what you pay for. Bill / State Farm is competitive. But you can not buy the outstanding one on one dedication he offers. This includes Lynn in the office. The very best out there.

Bill is one of the most responsive people I've met, and very knowledgeable about all aspects of…read moreinsurance.

We tried getting in touch with him and he never returned or responded to calls. We genially gave up…read moreand went with State Farm.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Shorewood, IL area since 2016, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

We recently purchased a home and were in the market to bundle our existing insurances. We did our…read morehomework and found Farmers to be very competitively priced. What ultimatley made us make the switch was the unparalleled customer service we received from Chris Confer. We feel he truly went and beyond for us, was very patient with our many questions and we never felt pressured. We are highly satisfied and have referred a number of family and friends to Chris. Excellent service, highly recommended.

I've had a great experiencing working with the Confer group. They made it incredibly easy to switch…read moreinsurance plans and were great at explaining everything in terms I understood. I never felt pressured to agree to any additional coverages and ended up saving money even with more coverage overall.

I started with William Markley Sr at American family for insurance over 30 years ago. When Sr…read moreretired, I wanted to go to William Markley Jr but American Family wanted to put me with a new agent. I had to fight to keep him as an agent. He has made any claim I've had, effortless and totally easy to get repaired. He knows the system and makes it work for the customer. I hear the problems people have had with other insurance companies, and I am happy to have my agent. His office is also on my daily trek through Joliet and he is never too busy to talk.

From the owner: Life's Better When You're Protected Under Our Roof…read more As your local American Family Insurance agent, I'm dedicated to helping you protect your dreams. My team and I are residents of your community, so we understand the importance of building strong partnerships with our friends and neighbors. Our unique background, training and experience allows us to provide personalized coverage for everything that matters most, including:- Auto- Home - Life - Rentals - Contractors - Home and Condo Association- Business Owners Package - And more Services

John has been our agent for over 20 years. His rates are outstanding, and his service is top notch.read more

I have never had anyone take the time to explain auto insurance to me like Nancy Garcia did on…read more2/18/19. Her clarity on things was such a relief and her patience meant a lot. Keep up the awesome work! I appreciate what she did. Nancy is a great asset to John's agency. Thank you so very much! JT