Terrible !!!!!!! After several years been with this people they start raising the policy every year…read moreout of nothing I choose to cancel because the prices went up ridiculous and they refunded me with a check with a stupid amount. unbelievable!!!

Today, I attempted to change my insurance agency to one closer to my residence. The representative…read morewho responded declined to assist, citing that she was unable to process the request because Katie Carls was on maternity leave. She advised me to have my new agent contact Katie via email to request the change. When I inquired whether anyone else in the office could handle the request in Ms. Carls's absence, no alternative was offered, and the representative began to provide an explanation as to why she could not assist. I just googled how to do it online and was able to complete the change independently. It is disappointing when staff exhibit a lack of willingness to perform their duties, which I find quite surprising.

George and Janice have served me well for decades in three different locations in the Mt. Greenwood…read morearea. Sometimes the questions involve home and property or vehicle insurance. Sometimes getting an extra valid insurance card for drivers. Excellent customer services. Thank you George and Janice.

Always available which is important to me. Always has…read moreanswers and suggestions with his years of experience . Thaks for all the years of worry free coverage

This office is super helpful all of the the staff is very professional I worked out my deal with…read moreSusy and she's been very informative and knowledgeable about my coverage

The best insurance agent I've ever had! Juri makes it personal and goes above and beyond our…read moreexpectations of an insurance agent. Takes the time to explain and works after hours and even weekends. I highly recommend this State Farm office/agent. I've gone through several insurance companies in the past and never had an experience like I do with Juri. I'd give more stars if I could. Thank you Juri !

I've been paying my premiums for years. Tuesday I was hit at the intersection of 106th and Ave L. I…read morewas not at fault. Now it's going on three days without a rental car. I was told that there's nothing more State Farm can do for me. I was told to do there job for them. They told me to find another rental company. I thought that's the reason I pay my premiums for?? Guess not. What a surprise I do the work and the agent at State Farm gets paid.!

I have my cars, house, and life insurance with this office. I couldn't be happier with the agent…read moreand staff! They are so friendly and knowledgeable. Anytime I have ever needed their help or advice they really take their time and go the extra mile. When I had a claim, they made it so much less stressful. I highly recommend this office.

Rosa helped me get my SR22 filed and got the suspension lifted off my plates. I was so stressed,…read morebut she made it easy. Everyone in the office was super nice and helpful. I'd definitely recommend this place, to anyone who needs insurance especially SR22. Its also right next to the DMV and that was really convenient.

JENNIFER MEGIA was absolutely amazing! Great customer service! Thank you helping me today, your…read moretime was greatly appreciated.

BEST SR-22 INSURANCE…read more If you have been notified by the Department of Motor Vehicles or by a court that you need an SR-22, the best thing to do is call Active Insurance Agency Now!! I had so many questions and the staff was so patient and extremely helpful with me! My agent was wonderful! I am so happy and pleased with my insurance at Active. I highly recommend them!!

Easily the worst. Having to wait in a hallway while they take 1 person at a time. Mind you there is…read moreno air conditioning in the hallway that you wait in so if you pass out from lack of air circulation I'm sure they wouldn't notice because the woman behind the counter is on her phone. Then tries to talk to you thru a glass door as if you can hear here. Please save yourself the head ache and go thru a big chain insurance company. You may pay more but you'll save yourself the headache of dealing with incompetent people.

Awesome place!!!!!!!. The people working there are very nice. The atmosphere was awesome.read more

HATS OFF TO LIZ!!!!! 100% recommend NIG for all your insurance needs.. not only do I have my…read morevehicles and home with them but I returned for a second property I purchased for investment purposes. Don't get me wrong, I shopped around and these quotes were ridiculous.. made me start regretting not getting quotes PRIOR to purchasing. BUT LIZ WORKED HER MAGIC AND GOT ME NOT ONLY THE BEST QUOTE.. SHE EVEN LOWERED IT DOWN BY ALMOST 1K WHEN SHE WAS SPEAKING TO THE INSURANCE COMPANY! How?!! I don't know.. but overall she was patient, communicative and kind. All I know is I'm grateful for Liz and her assistant Mireya for going above and beyond for getting me the best price possible. I was able to save again with NIG.. forever grateful and appreciative of all the work they do for their customers!

I had an excellent experience working with Caleb Sims when setting up my auto insurance. He went…read moreabove and beyond to make the entire process smooth and easy. Caleb took the time to clearly explain all of my coverage options, answered every question I had, and helped me find the best policy for my situation without any pressure. What really stood out was how responsive and knowledgeable he was. He made sure I understood exactly what I was getting and helped me feel confident that I had the right protection. It's rare to find someone who is both professional and genuinely committed to helping their clients. If you're looking for someone who will take the time to get you the best coverage at a great rate, I highly recommend reaching out to Caleb Sims. Outstanding service from start to finish!