I have had both great and terrible experiences with both clinicians and office support staff. I am…read morehappy with my current PCP at Clinical Associates. However, I felt traumatized by my treatment by a previous PCP there, her medical assistant and the office staff. All seemed careless, marginally competent at best and indifferent to whether I lived or died if it required any time, attention or effort on their part. It did not appear to be anything personal. The whole experience felt totally impersonal. This was the Woodholme office, which seems horribly poorly managed with zero quality control standards. No one ever answers the phone. You have to leave a message. Maybe they call you back within 24 hours, maybe they don't. I don't think I ever got any response to any messages sent through the patient portal to my previous PCP. I once had a telehealth appointment scheduled with her, used the link the office sent me and waited about 45 minutes without her showing up. Tried calling the office. No one answered, as usual. No one responded to my voicemail. She finally called me several hours later and claimed the staff had some problem processing my insurance. God forbid they treat me without making sure the insurance claim went through. Nevermind that my insurance hadn't changed since my previous visit and no one else has ever mentioned having this problem. I was very confused, frustrated and disappointed by the process and the lack of respect it displayed for me as a patient, especially since no one called to let me know what was going on or to check whether I could be available later. I got a perfunctory apology and the sense that my PCP did not think this was any big deal. Just one bad experience among several over a couple of years before I fired her. Should have done it sooner. Until recently, I also had a specialist at the Woodholme office, but she left the practice and wasn't allowed to tell her patients where she was going. She referred me to a colleague, which would have been fine EXCEPT when I tried in March to make a follow-up appointment, no one was available until November! Unacceptable when I'm trying to manage a serious medical condition, had just recently been put on a new medication, and had some concerns I felt needed monitoring. Fortunately, I was able to get an appointment with a few weeks with a specialist at a different practice. I used to have a fantastic PCP and eye doctor with Clinical Associates, but both retired several years ago. Since then, things seem to have gone extremely downhill. I am giving them two stars only because I like my current PCP so much. She is in the Reisterstown office, where a real person answers the phone most of the time, voicemail messages are returned the same day and my messages through the patient portal are promptly addressed. Based on my experience, I would give the Reisterstown office four stars (have had some isolated issues with one very unprofessional staff person there or else it would be five stars) and the Woodholme office zero stars.

Dr. Loeb is wonderful. She's a great listener, and I can't stress enough how important that is in a…read morepractitioner. She's empathetic, encouraging and has a killer sense of humor. Not to mention how great her care is!

Dennis Myers is a PA, in Internal Medicine in the office of Dr. Gaber, Ste 445. The first time I…read moresaw Dennis Myers as a patient, he did something I never saw a doctor do before (except Dr. Wolf, see my review). He asked me a question, put his pen down, turned to face me, and looked at me! I'll let you digest that for a moment. Any patient or professional colleague of Dennis' that I have ever met, simply raves about him. NOBODY isn't absolutely crazy about Dennis. If you are sick and tired of doctors who don't listen, ignore your complaints, act like you're taking too much time, seldom smile, never give you encouragement, don't give you a complete understanding of your condition, and one who you can't confide in, those days are OVER! You first visit with Dennis will make you feel like you've finally got a health care professional who actually cares about YOU. Plus he's a LOT of fun. Dennis sees patients at several locations. Get directions and office hrs here http://www.drgaber.com/doctors.htm

Dr Kroopnick is wonderful!! He's old school like no other. He's caring, gentle, and deeply…read moreconcerned about his patients' welfare. He makes it a point to answer all of his calls by himself. If you're looking for a doctor who has these qualities, he's your man!!! Thank you Dr Kroopnick!!

I have been a patient of Dr Malinow for a year now and I have been extremely impressed by both him…read moreand his entire staff. Every time I arrive at his practice they have been expecting me; I never wait. In fact, I'm usually running a little late and I get a friendly call inquiring if I hit traffic and what my ETA will be. Immediately I'm able to see my doctor. Lou is extremely thorough, thoughtful, and his follow up is unbelievable. Lou is just different than other doctors. I'll give you an example, my medical record shows that I started taking an antidepressant during my separation/divorce. Most doctors would see the obvious reason/cause for such a prescription. However, Lou knowing that I had just moved to Baltimore from San Francisco delved deeper and he wanted to know how I was coping with this transition and more importantly how I was getting along with creating new friends and socials groups. He precribed me rec league team sports to foster new friendships. That's a superhuman kind of listening that you don't acquire or get to use in a traditional rushed primary care setting. Lou being a participating doctor of MDVIP seems to empower a terrific physician to be superhero physician. Every visit I've had with Lou is similar as he goes deeper than I thought possible or have experienced in the pastx That one time he referred me to GI specialist just to be sure he didn't miss anything, well Lou's diagnosis was spot on whereas the GI doc was "unsure". When the CT scan was complete, it was Lou who called me personally within 30 minutes of it being read by the radiologist whereas the GI took the standard 24 hours to call me. In fact, it was actually his staff member that did the calling. I believe Lou cares about my health more than I do. I feel as if I am Lou's only patient to rationalize why he is so attentive with me. However, I understand his practice has nearly the max capacity of 600 patients that MDVIP allows to ensure personalized patient focus, which is way better than being just one of a few thousand like my previous doctor. And yes, I'm on a first name basis with my doctor because when someone knows you as well how can you not be? I cannot say enough great things about Lou. While he is my primary care doctor, in just a short year, he really feels like a friend who knows and cares more about my well being, than most of my actual friends.

From the owner: Dr. Malinow offers a different approach to primary care with conveniences like same/next-day…read moreappointments that start on time and a focus on preventive medicine. His MDVIP-affiliated practice is open to new patients, including Medicare and commercially insured, in Baltimore. Dr. Malinow sees fewer patients, which means he has more time to offer. Similar to concierge medicine physicians, Dr. Malinow is available 24/7 by phone. His practice offers the MDVIP Wellness Program, which includes advanced health screenings and diagnostic tests that have been shown to help detect issues earlier.

I truly believe that Dr. Katherine Asadi is one in a few excellent primary care physicians. I am…read moreblessed to have a knowledgeable, compassionate and understanding doctor that cares about each of her patients and is determined to address difficult health issues. I have been ill for almost five years and started seeing her just over a year ago. Prior to seeing her, I could feel my health steadily deteriorating and did not expect to see 2014 much less 2015. The best way that I can explain this feeling is that your spirit assesses your body and tells your mind that you won't be around much longer. Some may say that this is merely a depression but, I can assure you that it is not... Other doctors were not able to treat or diagnose my condition and brushed my feeling horrible off as being a symptom of depression. In actuality, I had become frustrated as a result of not feeling well for such a long period of time. Although my condition has not been pin pointed exactly and my body and spirit is exhausted , I do not feel my health declining at an alarming speed thanks to Dr. Asadi. My doctor cares enough to closely monitor my condition and I certainly believe that I have more time as a result. Had i remained under the care of a former " time clock watching doctor", I most likely would not be writing this review. I love my doctor and appreciate all that she has done to stabilize my health. I just wish that I had found her much sooner...

Dr. Gaber is a "real doctor.." You know, the kind we grew up with who knew you as a person, did a…read moreclinical examination, head-to-toe, and actually spoke with you! Staff is great, and his office is the ONLY ONE in which the phone is actually answered by a real live person!! No recording, menus, etc. Hard to believe! Strongly recommended.

When my doctor retired a few years ago I was searching for a replacement. I found Dr Jeffrey Gaber…read moreand associates through my insurance providers website. They are conveniently located near my home and in a medical building with one of my specialist that I had already been seeing. So far I have been pleased with my experience here. They have a easy to use patient portal where you can make appointments and view test results. They have a option for a web appointment if you just have a few questions or need a follow and don't want to travel too the office. I use the Pikesville location but they have another office is Anne Arundel County. They are taking Covid precautions now so when I arrive I sit outside and call to check in. They call back when the doctor is ready so you don't have to wait in the waiting room. They have a ample supply hand sanitizer or use at the front desk.

PartnerMD does a great job! They are patient focused and because they are a concierge medicine…read moreservice, they are able to schedule time to actually listen to their patients. All of the docs are great and they have the best staff in town!

Ellie is great. She is proactive and caring. I switched to PartnerMD with her and recommend her to…read moreanyone looking for a caring doctor.

My grandparents have been going to Dr Bursten for a while now and have been very happy with his…read morequality of care. I had to deal with the office in handling some of my grandparents' affairs and found both Dr Bursten's secretary and nurse to be very helpful and understanding. They rushed some documents for me which was so incredibly helpful and unexpected. I only dealt with Dr Bursten himself on the phone but appreciated that I didn't feel rushed in our conversations and he was available to personally speak with me. These things alone I feel speak to the quality of care the office offers.

Arrive early, not just on time. Overall it was a good experience for it to be my first. Got a…read morelittle confused it's like a medical district with lots of buildings housing different offices.