I'll be happy to update this review if the company returns my phone calls and settles up, as promised, for the damage done to my property.
They did an excellent job removing a dying cherry tree, but pressed me to take down another tree and have the stumps ground "while we're here, and you can save some money." They applied similar pressure when doing work for my mom who's in her 80s. (I believe the individual in charge of work done for me and my mother is no longer with the company, but I'm not certain.) Turns out, the crew didn't have a stump grinder with them and said they'd catch the stumps the next time they were in the area. Wish I hadn't paid them at the time.
Six months later, my mom and I were still staring at stumps. Timmy, the owner, was very polite when we spoke with him about the delay, but it took a couple months of weekly phone calls to get them back in town to do the work already paid for. Everything was fine at my mom's house, but the stump grinder damaged cobblestone edging and cracked the iron covers on the driveway drain, and they also cut a pipe in my irrigation system. Total damage $155, excluding the cobblestones. After promising to reimburse me for the repairs, they never sent a check, and now they're not answering my calls.
The last message I left asked them to please call or at least let me know if they have no intention of repaying me for the damage done. It's been almost two months -- nothing. read more