I wish we had never used and trusted Strother's Tree and Services, LLC.
Isaac Strother bid on removing 4 stumps in my yard, and 1 stump in 2 of my neighbors' yards. His initial verbal bid was high and when we mentioned it to him, he negotiated down to an acceptable price for everyone, himself included. It was understood that all the stumps would be removed and grinded down below ground level so that grass could grow back over the area, and a mower could be used. This was not a problem for Isaac and we heard him even telling his crew that the "owners" needed to be able to grow grass and mow over the stump area. I was not at home when Strother's "completed" the removal and grinding, but one of my neighbors was, and paid him in cash. Of course there was shavings and chips around the stump area, and when we cleared them off, it was plain that 4 out of the 6 stumps were not done correctly and in no way would we be able to grow grass over them and use a mower. We have had difficulty in reaching Isaac by phone. We did manage to reach him twice, and both times he did say he would come out to correct this problem, and twice he has not shown up or called to reschedule. In one of my conversations with him, Isaac even stated that "he had given us a good price", and I said yes, but that he had not completed the job as discussed. Since I am in my 70's and one of my neighbors is in his 80's, we are in no condition to correct this stump problem ourselves, and will continue to call Strother's Tree and Services LLC in the hope they do the professional and right thing. In the future, none of us on this street will ever use this company again, or recommend them. read more