I have been dealing with Swiss shop for years either for repairs or maintenance of my high end…read morewatches. They are very honest ,friendly ,knowledgeable and very fair with their prices. Highly recommend them. Dr Peter L

I am rating this shop based on a very dishonest transaction. Many years ago, they bought few very…read moreexpensive vintage watches from us. We needed the money badly at the time. I will always carry the regret in my heart for accepting that deal. I suspect they made a massive profit off our stupidity and need for cash.

If I could give Eric negative stars, I would do so with great pleasure. Complete arse-hole. Where I…read morecome from, you treat prospective customers well so that you can sell them things and keep your business running. Eric seemed to be much more concerned with proving some kind of point with his condescension instead of just answering my questions and clarifying what was clear confusion regarding the products they carry and the prices of those products. I'd rather pay twice as much and wait twice as long to get a watch from anyone else anywhere else.

Eric was extremely friendly. They repaired a Masonic Past…read moreMasters Jewel that had needed re- melding and fixed a 100 year old ring that had cracked open. The work is well done and guaranteed. I would recommend them to any Mason.

This place is amazing! My fiance got my engagement ring here…read moreand I have fallen in love with this place ever since. The quality is the best you can get and the prices are incomparable to any other place. If you think you have a jeweler who gives you the best prices, you're wrong. You have to come to Importex because you will never get the same quality for the prices they offer, anywhere else. I recently got a custom ring with rubies and diamonds and they designed it exactly like I had wanted. The stones are incredible, of the highest quality, which you would never get anywhere else for that price. They can create literally anything, and I really mean anything. They pay attention to every single detail so you can design any piece of jewelry, with every single detail you want. And last but not least, the customer service is impeccable. Everyone is so sweet and helpful, they actually care about their clients. You will feel at home here. I usually don't leave reviews, but I wanted to take the time and give me feedback for Importex because they deserve it. They are the best!

This is the real deal when it comes to jewelry. I have been dealing with these fine people for…read morealmost 2 decades. They love what they are doing, their knowledge is impressive and they give excellent customer service pre and post purchase. I have always gone to them by appointment, but it's super easy to setup. They are able to fully breakdown stereotypes, and I never felt that often sleaze factor experienced at shopping mall jewelry stores with tacky signage of 80% off. They don't operate with heavy marketing budgets, over the top aesthetics like say Tiffany's or Birks so they do not pass on the extra fluff to the customers. I'm a price conscious customer but I will spend more on quality products AND quality people/service. We had looked at many options in Montreal for engagement ring and later on wedding bands. We were impressed how design and quality was up to par and sometimes exceeded leadings competitors, whilst often at a significantly lower cost. Especially if you have experienced jewelry fatigue from window shopping, this is the place for you. Ultimately, the products are great and customer service is superior. When it comes to purchasing gems and Jewelry, I trust no one other than Morris and the team at IMPORTEX. They know what they are doing.

THE BEST JEWELRY REPAIR SHOP IN MONTREAL HANDS DOWN! They…read morehand write the date inside every watch when they change the batteries. They only have swiss-made Renata batteries. My Michael Kors watch battery lasted almost 4 years. They showed me the date marked inside.

Business owner charged me 900 CAD for a ring that had a chipped and scratched stone. I have been…read moresuffering from traumatic brain injuries for the last few years of my life; they have made me very suggestible and lacking forethought. I got swept into the talk about how rare the mineral stone tanzanite was and that there isnt much left in the world, I got a huge amount of FOMO and bought it the next morning. My family from that point on has kept a much tighter control on my finances, as they should.

My go to place for purchases, repair, cleaning & advice. I…read moretrust them completely!! A very satisfied customer

Amazing service and great work. I needed a rush on an appraisal and they were nice enough to get it…read moredone for me on time.

Wow.. I am so extremely impressed by Sam's (I think that's his name) service and work on my diamond…read morenecklace modification! I will be coming back here for all of my jewelery work in the future! THANK YOU for all the care and dedication you give to your clients and your work! It is so much appreciated! ------------- My necklace came with a chain that i thought was too thick, so I went to go buy a new silver chain from here. Sam (I think that's his name?) was SO helpful, and considerate. He showed me different chains he had and helped me swap my pendant over. He even helped decrease the size of the ring of the pendant (which was way too big to begin with). He didn't have an extenders in stock, so he was kind enough to take half of the extender of my other necklace and attach it to this necklace! Throughout the entire process, he was so patient while I took my time to make chain type and length decisions. He was always thoughtful to confirm what was the work to be done. Best of all, the entire process took less than an hour!

I went to replace and fix several watches, recent or older. I was impressed by the knowledge and…read moreprofessionalism of the team over there. AND their prices are very reasonable. Will visit again very soon !

This place has the best staff of any jewelry place I've been to. They remember their customers and…read moregive the best prices (especially for repeat customers). I love their selection and always receive a smile when walking by. My girlfriend and I have several pieces from them by now and I can always trust to walk out with something great when I visit.

Owner Mike Joffrey is an expert numismatist with a column in the West End Times. He deals in coin…read moreand paper money as well as precious stones and precious metals. Very knowledgeable, he once told me about silver dimes, how to recognize them (minted before 1969 and non magnetic) and how he'd buy them for $0.30 each. I checked everyone I came across and sold him a bunch. Me has also branched out into comic books with a comic book store right across from his office. It's a separate business with separate business hours, so it's best to call ahead first. Great selection of titles, and he offers free appraisals on comic book collections and a finder's fee for referrals, too.

What a clean and organized shop! It is located on the 9th floor of a big office tower. It's not a…read moreplace you would expect to find a comic book store. Access is easy though. The shop is well organized, bright, and clean. There is a good mix of modern, silver age, and some golden age comics. The staff is friendly and courteous. They left me alone to browse which is nice but it's also easy to strike up a conversation with them. The associates there are definitely comic book fans. It was not hard to find lots of great comic books to buy! I always expect to see a selection or display of statues, toys, and shirts in a comic shop and that was missing here. Walls should be decorated with posters too. While I appreciate how clean and organized the shop was, I have to say that it was spartan. This shop is definitely one for the comic book collector to check out!