My initial contact with Timeless and my conversation with co-founder Tanner Landry gave me the impression that he genuinely cared about the residents and his staff. Tanner was very personable, pleasant, and transparent. After touring the facility, my husband and I were certain this was the place where we wanted my mother to reside. A very clean & fresh environment with lots of natural light as well as being a very beautiful and spacious facility. Cassie, the care manager, came to our home and did an assessment of my mother and was so down to earth and friendly. She helped put my mind at ease and I had confidence that the high level of care my mother would require would be received from Timeless staff. We decided that we wanted Timeless Assisted Care Home to provide the respite care for our mother for two weeks. The level of care and quality of the meals, as well as the professionalism and caring attitude of the staff, exceeded our expectations. My mother enjoyed the positive vibes and upbeat interactions. In terms of communication, Cassie kept me informed of all developments.
Justin Brucks, also co-founder, was so friendly and welcoming! He ensured my mother's room had enough space for her belongings and assisted me with packing my vehicle upon checking out. He was present each day I visited and that was reassuring to see the owners on the property to help in anyway!!
Due to me caring full-time for my mother and lack of quality slept for almost a year, this respite stay was such a blessing from the Lord! I slept through the night every night for the first time in almost a year! I did not experience any anxiety or worry at all during my two week respite break and I chose to do nothing but sleep and relax. The staff did a fantastic job caring for my mother. When I would visit everything was in order and my mother was always clean and comfortable. The integrity of her skin was never compromised especially since she's incontinent. I highly recommend Timeless! You will not be disappointed. Believe me I've tried the "big box" facilities on more than one occasion and those experiences were awful to say the least. I've walked this caregiver/daughter journey for 12 years with two parents and have seen and experienced a lot first hand . As a result, I have quite a bit of knowledge and experience regarding long-term care services. read more
