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    Time and Chime

    4.2 (19 reviews)
    Open 10:00 am - 3:00 pm

    Services - Time and Chime

    Watch cleaning

    Watch part repair

    Time and Chime Photos

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    Recommended Reviews - Time and Chime

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    2 months ago

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    Photo of Michael K.

    Michael K.

    Hi Rita Thank you for your kind review.

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    5 months ago

    Excellent service. Bezel switched out in my Rolex. Very professional and honest. Highly recommend!!

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    11 months ago

    The shop owner is very friendly and very helpful. He put a new battery in my watch quickly. We had a nice chat afterwards.

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    Michael K.

    Hi Edie. Thanks for your review.

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    2 years ago

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    Michael K.

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    1 year ago

    They only do work in Squirrel Hill. The service area map is wrong. Waste of time to contact them. Person on the phone had an attitude.

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    3
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    4 years ago

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    Michael K.

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    2 years ago

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    Michael K.

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    2 years ago

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    4 years ago

    Great service. Quick and efficient watch repair. Have brought some pretty obscure watches and never had any problems.

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    Michael K.

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    5 years ago

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    6 years ago

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    Michael K.

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    9 years ago

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    Michael K.

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    9 years ago

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    Michael K.

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    8 years ago

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    Michael K.

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    10 years ago

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    Michael K.

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    7 years ago

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    Michael K.

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    4 years ago

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    Michael K.

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    8 years ago

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    Michael K.

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    10 years ago

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    Michael K.

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    Ask the Community - Time and Chime

    Have a late 1800s Elgin gold pocket watch in need of a mainspring i believe. Do you repair this type watch. General est range?

    Yes, sure. We do such repairs. We are working by appointment only. This Saturday we can schedule you in anytime between 9-3pm. Please let us know the best time that works for… 

    Hey, I got my Casio g shock watch which has a tilted dial and the analog of the watch also is not correct. Can you please tell me whether you fix the g shock watches?

    Hi Sebin Toms V. Yes ,we do. Please request an appointment at 1 877 573 6644… 

    View All 5 Questions

    Review Highlights - Time and Chime

    Michael was able to not only repair her clock, but also to provide me with some history on the clock.

    Mentioned in 10 reviews

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    Retro On 8th

    Retro On 8th

    4.0
    (4 reviews)
    $$$

    This vintage shop had so many cool items to see. I found special Christmas gifts for my friends…read moreand family that are so hard to buy for. So much glassware and figurines. This store had things I remember from growing up and it will be fun to give my brother an old game we used to play when we were kids.

    There is some cool stuff in here, that's for sure. It's laid out with mostly furniture in the front…read moreand mostly clothes, toys, and other small housewares in the back, including old records, electronics, etc. Most of their furniture seems to be in great quality. Why only 2 stars? First, the reliability - I have come by this place many times on my way through this block of 8th Ave only to find them to be closed in the middle of most weekdays. I've mentioned it to others, they all thought it had closed. I imagine I know how Peter felt on Easter morning when Jesus's tomb was open, having come across this store during a time it was open. Second - The staff. We walked in, stayed for about 40 minutes, discussed many of the pieces, and even spoke about buying a few(large) pieces and not once did the woman who (owns?) worked behind the desk look up from restoring a small toy. It's one thing if you don't care to be particularly friendly(Maybe even a good thing - I walked into Mostly Mod after and couldn't get out of there in less than 30 minutes because we kept chatting), but to totally ignore potential customers is unacceptable. So I left empty handed on principal, although there were a few smaller pieces I could have been coerced into buying. Would I stop in again? If I had the option to, yes. Maybe it was a bad day, and the stuff is definitely worth looking at.

    William Penn Jewelers & Engravers

    William Penn Jewelers & Engravers

    2.3
    (21 reviews)
    $$

    I brought in my gold ring to have a new shank placed on it. I offered to supply the gold they would…read moreneed to make the shank. Tina told me very patronizingly, "Oh, you don't understand the process, do you? We CANNOT USE OLD SCRAP GOLD. We remove the original gold from your ring, and replace it with a brand new shank to fix the ring. WE'VE BEEN DOING THIS FOR 40 YEARS. WE ARE EXPERTS!" A few hours later, I called and told them I expected to receive the gold they were removing form the ring, worth about $200. They never called back. I picked up the ring. Asked for the gold they removed from the ring. Tina now said, very patronizingly, the EXACT opposite of what she said, "Oh, no, YOU DON'T UNDERSTAND! We used that original gold to make the new shank!" I told her this was a blatant contradiction to what she said 48 hours ago; that they could not use old, scrap gold. Now she was saying this is exactly what they did?? Then, very nervous, she said she didn't know what her husband, Michael, had done. (!!?!?) So first, she's an expert who knows everything. When confronted with a lie she's telling, she backtracks and says now she has no idea what they're doing. Here's what they did: They cut off $200 worth of gold. Kept it. Used a new shank. And then lied to me about using it so they could keep $200 OF MY GOLD. I know. I consulted other jewelers about the process. Who also said they should return the gold to me, or reduce the price of the job. So the price of that new shank is now about $440.

    Terrible experience. I have taken watches to these guys over the years because I believe in…read moresupporting local business. I have never been totally pleased with their work, but it has been acceptable in the past. Recently, however... I took a mechanical/automatic watch for repair, was given an estimate of about 200-250, and a time frame of 10 weeks. Twelve weeks later I called to ask for the watch. I left a phone number to be called back. Three days later, I called again. Same story. Finally after the 5th attempt the watch maker called me to tell me that he had not been able to find the parts to fix the watch, that he will have to "make" them himself, and that it is going to cost me between $650-750. I retrieved the watch because it was not worth that much, and sent it to a reputable watchmaker in Cincinnati. This is cut and paste from the email I received from the Cincy watchmaker: "Sounds like he really had no interest in doing the job. I'm not aware of a single part that anyone would have to "make" for a basic 7750 like this...virtually everything is available. Some of it isn't cheap anymore, but it can be obtained. I didn't find anything obvious upon disassembly." The watch was fixed, no new parts were needed, total cost: $150. Moral: don't go there if you need a watch fixed.

    Orr's Jewelers

    Orr's Jewelers

    4.5
    (54 reviews)
    $$$$

    If you love jewelry and great service, you'll love Orr's Jewelers. They have a few locations in the…read morePittsburgh area, but I have only been to the new Strip District showroom. The first time I went, I was looking for a watch to remember my father. Noel was so sweet and friendly to work with! I was liking 2 of the Cartier watches and I chose the Panthere to purchase that day. I went again for their official grand opening, to look for something for my milestone birthday coming up. I like to buy myself something special each year or a trip. I'd been looking all over NYC and online for some art deco pieces and found 2 beautiful Penny Preville pieces. I requested to work with Noel again because she is so friendly, patient, and knowledgeable. I initially was thinking I would get a bigger watch and once she showed me the art deco diamond Penny Preville pieces, I knew that's what I was going to buy! She has multiple pieces that you could make into a set or buy individually. I chose the larger ring and medium necklace from her 50th year of designing collection. I LOVE them! I really enjoyed both of my luxury shopping experiences at Orr's Jewelers in the Strip District. Thanks Noel for selecting pieces that you knew I would love! I highly recommend Orr's Jewelers and Noel Voorhees!

    I visited Orr's Jewelry in the Strip District on July 29 to order a 5mm 18K yellow gold sculpted…read morecable ring by David Yurman for my October wedding. I'd been looking for awhile and really loved this ring. I was excited to see they had it on display for me to try on. The display model was a size 10 and fit too tight, so I asked if they could order a 10.5. The salesperson said yes, disappeared upstairs for a while, and came back confirming it would take about a week. While he was writing up the invoice, he dropped the display ring on the floor while bagging it, and as he picked it up he said, "don't worry, this isn't your ring" and promptly put the ring into a clear ziplock bag with some paperwork. I incorrectly assumed this was for verification purposes once my ring had been delivered. On August 3 I got a call that the ring was ready. I picked it up on August 6. The ring was handed to me in the same ziplock bag with the same paperwork from the ring he'd dropped on July 29. While I was there, another employee asked if this was a "repair," which struck me as an odd thing to ask about a brand new ring ordered directly from the manufacturer. There was also no certificate of authenticity included, even though my fiance's previous David Yurman purchases came with one. I didn't think much of it at the time, but looking back, both of those things should have been red flags. Once I got home and looked at the ring closely, I found nicks, dings, and a rough spot I could feel when I ran my finger across it. Not what you expect from something brand new. I called the store about 40 minutes after leaving. I was told this shouldn't happen on a ring that hadn't even been worn yet, and to bring it back in. I was assured I wouldn't be stuck with it. The next morning I went back, hoping this was some kind of mix-up and that maybe I'd been handed the wrong ring by mistake. The employee I spoke with inspected it under a loupe and offered to open a repair claim. Before agreeing to that, I brought up what I'd noticed: the dropped display ring, the same bag and paperwork reused at pickup, and the word "repair" listed on my original invoice for what was supposed to be a new purchase. He went to check with the original salesperson and came back to tell me that the display ring had actually been resized for me, because ordering my correct size would have taken 20 weeks. A few things worth noting... 1) This was meant to be my wedding band and I was very upfront with that with my salesperson. 2) I was under the impression this was being order brand new in the correct size 3) David Yurman's own policy states this style cannot be resized, yet Orr's resized it anyway. At that point I asked for a full refund and returned the ring. I told him that if something is going to take 20 weeks, customers should be informed and allowed to make that decision themselves, rather than being quietly handed the display model and led to believe it's new. By not informing me of the alleged 20 weeks, the impression I was left with is that this organization prioritizes moving stocked inventory over giving customers what they actually asked for. He got defensive, insisted that's not how Orr's operates, and framed the refund as him doing me a favor, for returning a ring that was originally a half size too small, had been dropped and damaged by their own employee, then resized without repairing that damage, and presented to me as new. He did process the refund, however, the details regarding the "repair" were removed from the receipt he gave me for the refund. When I discovered the damage yesterday, I incorrectly was giving Orr's the benefit of the doubt. Today, after being told it would take 20 weeks to arrive, I ordered the ring from the manufacturer directly and discovered it will arrive much sooner than 20 weeks. It will be here tomorrow. I'll never shop at Orr's again. It's hard to trust an organization who feels comfortable enough to sell a groom a damaged & used wedding band while presenting it as brand new.

    Time and Chime - watch_repair - Updated August 2026

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