Even though it pains me to pay $15/watch battery, the technician was quick & friendly, and my watches are ticking away. They're located upstairs in a corner strip mall on Ventura & Beverly Glen. read more

My fiancé and I brought in our wedding bands and my engagement ring to be resized before the big day. They did an amazing job. Great customer service - very knowledgeable and helpful. I never felt like a bother. I'll definitely return if there's anything we need worked on in the future read more

Not quality service when it comes brand eyewear. They were recommended by Costco since they couldn't fix my glasses. Gary said we are open on Sunday until 4:00PM and it will cost me $45.00( Saturday). They will call me once they have the parts to fix it. I waited until Tuesday and when I call them Gary told me " it will be $65.00". I didn't have time to pick up and I called again Gary told me " it will be $55.00". It will be ready Saturday, however when I showed up around 10:30 ish , Gary said repair person didn't come yesterday and it will be ready before 3:00PM. Gary called and I went to pick up my glasses. Now there is scratch on lenses and repair parts color is not matching with other side of the frame. When I informed Gary and I showed a picture that I took. Gary kept saying " we didn't scratch it and scratch was there"!!!! Nothing said about not matching repair on the frame. I called Costco and they recommended to write Yelp review. Please save your time and money, just go somewhere else where they can properly fix your items!!! read more

I came here to get my engagement ring sized and to get some bracelets repaired. Friendly, reliable, honest service at a fair price.

Very helpful and reasonably priced. Definitely switching my jewelry repair over to this store.

Seriously love taking my jewelry here, they are reliable and quick, their pricing is fair and I trust their work!

They always do an amazing job and they can fix anything! We've had several pairs of glasses expertly repaired and even an obscure hinge from an old Italian made cabinet which a new piece had to had to be fashioned for. Couldn't be happier with the results, thank you! read more

I needed my titanium wedding bend shrunk. They made it work! I'm really happy with the outcome. Thanks guys!

After going to three different jewelry shops I was being told over and over my silver ring was going to be at least forty dollars - to just solder together mind you, flame to ring, nothing fancy at all. I was more than a little frustrated. (some even told me they couldn't do it and then got angry when I wondered why they couldn't use 14K white gold with the same results) Then I happened upon the brochure of Time 2 Fix at my local Farm Boy. I thought why not just go on in and ask, surely it can't be over forty dollars. I asked Mike with trepidation: "How much to just solder this ring back together?" Mike answered: "Ten dollars." ?!? What you talkin' bout Willis??? 10 bucks??? Versus the forty I had been quoted several other times??? Oh, be still my heart, there are honest jewelers in the world. When I heard that I threw all my jewelry fixins' at him so not only is he fixing my love's beloved silver ring but he is sizing two gold rings given to me by my Nana when she passed AND to top things off he even saw I had three watches that needed batteries in my bag and he is hooking me up with a free battery. Oh, and need I mention it is all done in an hour and a half??? He can do most repairs while you wait but I wasn't in any hurry. I get the feeling he just opened his business and in these rough economic times I felt compelled to make sure everyone knew where to get your jewelry fixed fast and not get abused by the prices. I am super excited to wear my Nana's rings now and glad I found a jeweler I can trust. read more

First of all, I have to thank the Yelp community for helping me find the best watch/jewelry repair in town. I've had a Cartier watch that needed the battery replaced and therefore has been sitting in my jewelry box for many years. After visiting a couple of watch repair places (including the ones in the mall) I gave up. I was fed up with dealing with places where making a sale was their only goal. I understand that the more you pay for a watch the more you'll end paying for any repairs but I thought that they'd also be high on customer service. I was wrong. However, thanks to you guys I found exactly what i needed. Someone that really cares about their customers - that's Mike. I called him today at 2:30 and he was about to close but offered to wait for me. Before going in I asked for an estimate for the battery replacement and I was pleasantly surprised to be given half the price than what I've gotten from any other places i went to in the past. When I got to the store I showed him my watch, and he confirmed the price which was a big relief. A lot of places give you a price over the phone just so they can get you in the store, but once you get you problem fixed they come up with excuses and additional fees. Mike suggested to leave my watch there since he needed to close but I wasn't comfortable with the idea so he offered to meet me again at 5:30 pm when he'd open the store again. After talking to him and seeing that he's no in to make a quick buck I went back at 5:30 and brought 2 more watches. Once I went back he started working on my Cartier and noticed that the gasket was in bad shape and let me know. He said that it doesn't need to be replaced right away but wanted me to be aware of the problem. I must admit that I was in awe - a guy with his own shop that is is not making me spend more money. Whoa! I chose to have it replaced anyway just to play safe. Once he was done with that watch I showed him another one that I attempted to fix myself (battery replacement). I took the cap off, replace the battery but I couldn't put the cap back on so it sat in my jewelry box for quite some time. In the meantime, the battery died so I needed a new battery - he replaced it, but the watch won't work. He inspected in, dusted it and voila - it's working. I bet any other place would've claimed that they had to replace something and charge me for it. Mike, just charged me for the battery and he's currently working on finding a replacement for the bracelet that was worn out. After I saw how much he cares about making his customers happy I felt comfortable leaving the watch there. While I was waiting for him to clean my 3rd watch that no one has ever touched since I bought it (this is the pride of my collection) a lady came to pick up her husband's watch. She got the watch and Mike noticed that her beautiful diamond ring could use a cleaning and offered it to her for free. Needless to say that she's really happy with her shiny clean ring after waiting for couple of minutes. Bottom line, he's got a new customer for life and let me tell you, this is not an easy achievement. read more

I recently took my wedding ring in to have a pave diamond replaced and the white gold on the band re-dipped. Mike was very fair with the price, got the job done in a matter of hours and best of all my ring looks like the day my husband gave it to me. I couldn't be happier! read more

I came into the store to have some links removed for my girlfriends watch. The store was very nice and clean. The owner was so nice and helpful. It cost me ten bucks and he said that if I had to come back to add a link then its free!!!! It's so rare to have such a nice person helping you. I will definitely go back and I highly recommend this store. read more

Its about time I write a review on the best discovery I have found having lived in Los Angeles my entire life! The best word to descibe this business is magic!! Gary and Mike, will treat you like family, When you need something fixed this is the only place you go to. Why? Because they can fix anything there work speaks for itself! You bring something in broken, they wave there magic wand, when you leave its fixed and like new!!! You can book them into a Las Vegas showroom as a great magical act Gary and Mike! I once was going out of the country the same morning my timepiece, high end was fixed quickly before my flight and like new! I brought in my Carrera Sunglasses vintage, Lens Crafters recommends them, told me they are the best! They changed some parts, even put a new Carrera logo on the bridge, again when I left like new! This is a rare pair of sunglasses. As far as price goes very fair, and reasonable. They have many repeat customers, that will come from hundereds of miles away! You need something to be fixed, this is your go to, The best in the US!! JR. read more

I am so happy I found this repair shop. This is the kind of small business we need in the valley. Super friendly, great prices, and fast service. I took them 3 broken sunglasses and 3 watches needing batteries, and they were done in 15 minutes. I will never go anywhere else to have my sunglasses and watches repaired. Just know that they are in the big plaza on the second floor. Parking is so easy. read more

Several visits since my original review and the service is outstanding as always. Time to Fix is an absolute pleasure to work with and they treat you well. The work is quick and professional. I can't recommend them enough! read more

Mike may not be the cheapest in town, but he certainly knows his jewelry! He can problem-solve reasonably where others may end up charging you an arm and a leg? He has access to great equipment, too. He does talk a lot, but is very friendly and nice. If you have high-end stuff, he's the man to see as well. A real honest-to-goodness jeweler! read more

I went in there today, because my watch clasp was broken. Once you closed it, you couldn't open it without pliers. He managed to fix it over the lunch our for $12. Apparently there was a twisted piece of metal that needed untwisting. Initially he thought it needed a new battery because it had stopped. When I came to pick up the watch, I was told the battery was fine. The service was fast and honest. I recommend them. read more

Amazing!!! If I could give him 20 stars I would. My girlfriend broke her glasses right before our cruise. We ran to lens crafter to see if they could fix it, they couldn't and it was $400 for a new pair. They suggested we go to Time 2 Fix to try to get it welded back together. We showed up right when he opened and 30 minutes later we had a working pair of glasses!!! (he was sooo kind to rush it so we could make our ship) Great prices, friendly service and wonderful craftsmanship- who could ask for anything more!?! read more

I didn't know I had a "jeweler" until now: Mike is my jeweler. I came in to fix a severely bent ring that was a hand- made, one of a kind piece that I bought for my best friend in Laos on a recent trip. What a find!! And then I threw it into my pack and found it several days later looking like a little ball of silver, crushed into oblivion. Long story short- I brought it to Mike, ten minutes flat: fixed while I waited and for 10$- it doesn't get any better than that. The ring looks better than new and Mike was just the most polite and amazing person. He literally made my day. Customer service makes a comeback!!! Woo hoo! read more

First off, amazing customer service! I came here to get my engagement ring resized and was very happy with the result and service! He offered to let me watch him the entire time he resized my ring so I wouldn't worry about the diamond getting switched & right away, I felt relieved. He was closing when I arrived and stayed an extra hour just to help me out!! When he was cutting the metal, it actually fell on the floor somewhere and got list in the mix, but he assured me that he'd find it and when he did, he'd call. I wasn't too worried about it as it was such a small piece of platinum but he insisted he'd find it. In the meantime, he gave an extra piece of platinum to replace the one he'd lost. A few days later he called me telling me he found it and to come by and grab it! -- really went above and beyond here! Great place to come here if you ever need to get a precious piece of jewelry fixed/repaired/resized. Highly recommend him!!! read more

Dropped my Burberry glasses, which, while stylish, aren't super well made, and this tiny piece popped out and disappeared near the left hinge. Unfortunately, given that I need my glasses to see and without that piece they're very hard to wear, I needed a quick fix. I Yelped Time 2 Fix, which was only blocks away from where I had just had lunch. I went on over, and while originally the proprietor said he could have it Monday or Tuesday, when I explained the situation, he told me he'd get it done before closing today (I arrived shortly after 2). True to his word, he got it done, explained to me the work he did, and charged a fair price (which I was told in advance). No hitches. While hopefully this won't happen again on the other side, if I were anywhere near the Valley, I know where I'd go. read more

Amazing service and really fast. A silver necklace broke that is pretty sentimental to me and Mike was able to laser weld it together while I waited. I probably waited about 10-12 minutes max and voila good as new. He also cleaned it and said to come in for some vintage type polish free of charge when I get back. Amazing. Glad places like this exist. read more

OUTSTANDING. Needed a few things done on a very old Bulova watch and a quick fix on an emergency band. Completed in minutes, well done, I had to ask him to "up-sale" me - excellent service and very honest. read more

Excellent service and very reasonable price. Battery replacement was very quick. Highly recommended.

Now I can extend the life of all my eye glasses(!) and support a charming, honorable local businessman too. I have to wear titanium frames so when my overprice Chanel frames broke in less than 2 years, I was peeved. Lens Crafters sent me to Mike, who skillfully soldiered the tough-to-work-with titanium and taught me how to clean the lenses more gently. It's been over 6 months and my glasses seem as strong as ever! Come to think of it, I might take my last few broken frames to Mike so I can have great backups. read more

Mike is the BEST. He resized our engagement ring up one size and didn't charge for the extra platinum and we couldn't even tell that it was resized. We are taking all of our rings and watches and any jewelry work from now on. High quality work, amazing customer service, and FAST! read more

I had a great experience here yesterday. I came in with a broken necklace and it was my first time in. The employee completed my service for free and in a matter of minutes because it was my first time as a customer. I will definitely be going back now. Great customer service! Thank you so much! read more

Took 3 chains here for my brother and loved the service, prices and the outcome! The owner was honest and trustworthy, he was flexible with pricing and wanted my input on what i wanted the finished product to look like! definitely recommend! read more

Mike is amazing. He has helped me out so many times, for a few different things: Resized my engagement ring Solder together two different types of metal to help me create a unique brooch. Fixing my watches (batteries, pins falling out, etc.) He's beyond friendly and the pricing is super fair. He also works in a timely manner. I'm a customer for life. read more

Mike is a character, great guy and really honest. he took care of my diamond ring (it was breaking apart, and the diamonds were loose) for a very good price and let me watch him repair it. the ring was a gift from my late grandfather, i'm glad I trusted Mike with it!! Cheers read more

I went to this place today after looking on Yelp. I need a ring resized and a watch battery replaced. The owner was extremely friendly and helpful. He cleaned both my rings for free too and the resizing was reasonably priced as well. I would definitely come back for any other jewelry repair. read more

Highly recommend Time 2 Fix! I had a necklace clasp that needed fixing, and Mike fixed it for me in less than 15 minutes and for an extremely reasonable price. Looks as good as new, and Mike was so friendly and kind! Thanks! read more

He liked it so he put a ring on it! Unfortunately said ring was a bit too big... I initially took my ring to be resized (smaller) at another Yelp recommended shop in Hollywood. My ring was returned to me with obvious dings and marks where the ring had been resized. I also noticed I may have gone a tad too small, as when my fingers swelled even slightly the ring became uncomfortably tight. I tried to tough out the small ring hoping I'd get used to the size. After a week I took to Yelp again hoping for a better shop close to my workplace. I was really nervous that my ring might be ruined by a second resizing, especially after the first place had left my ring pretty thin and banged up. Thankfully the owner of Time 2 Fix was super helpful and sweet. Instead of just passing me the cluster of ring sizes to try on, he actually answered my questions and helped me pick a size that would be juussst right even if my fingers decided to go all mini-sausage sometimes. He called me as soon as the sizing was complete, and remembered my name when I came in the following day to pick up my ring. I was shocked at the difference between the work done here, versus the former place - the owner here managed to iron out the dings and make my ring look brand new, shiny, and it fits perfectly. Nice guy, 1/2 the cost of the crappy Hollywood place I went, timely, quality work - great place! read more

I had four watches that needed various items repaired... I took them to other jewelers and watch repair places that told me it would be as much as two weeks to get my watches back, and they wouldn't quote me any prices upfront... I was thrilled when I came here, and they gave me immediate prices, plus a discount because I had so many items, and everything was back the very next day... My watches look beautiful, they are all running perfectly, and the price was very reasonable... I highly recommend this place read more

I brought in my favorite earrings for repair. The gentleman was is kind and fixed them while I waited. Thanks!

This was my first time working with Mike and I could not have been happier! Mike was able to resize my engagement ring as well as exchange the stone for a very fair and reasonable price with a faster than expected turn around time! He was very pleasant and I will definitely come back for any of my future jewelry needs! read more

Mike was very kind. Resized my ring in less time than I thought. And has reasonable prices. read more

The very best watch repair in the Valley! These guys are the brilliant. Best prices and quality work.

I needed a custom 18k gold piece done in short amount of time. Stopped by at Time 2 Fix, told them what I want and they gave me an amazing price compared to many other jewelers. They finished the product the same exact day that I wanted it, got the job done, perfect and clean detailed work. Would highly recommend thank you guys! Will 100% come again for future pieces. read more

Quick turn around, great job, decent price, kind people, Reliable and made sure I had the perfect container to get it home carefully as well. Thank you! read more