I went to my regular dentist to have two implants put into my mouth. When my dentist went to put…read morethe implants in, they were not happy with the color match. My dentist asked if I would be willing to go out to May and have them do a better color match. I had nothing else to do that day, so I agreed. I arrived and waited only a short while, before a gentleman came out to assist me. I gave him the original implants and he admitted the color match was not good. In a flash, he knew which one to choose and showed me the perfect match. Within two weeks, I had new implants at my dentist and they are a perfect color match. They have been implanted and they work fine. I'll be back? - I hope not, but they do excellent work. When: February 14, 2019 Why: Implant Color Match

Chris May and Scott Pease have been a great blessing to me and my patients for nearly a decade…read more Excellent quality, customer service and consistency have made working with May Lab a great decision. I am in constant contact with Scott about cases (fixed, removable, implant) from planning to case delivery and am delighted with the results I get. I've never had a better lab relationship in my 30+ years in practice. gdh

Unfortunately, they have dentist turnaround at this location. We no longer have the providers we…read morereally liked but haven't had any bad experiences with the newest dentists there.

Lots of technology for first appointment. Lots of money needed to allow them to do what they…read morewanted to do. Was warned by other dentist about this technology

Brookwood Dental is THE most professional, skilled/competent dental office that we have ever…read morevisited. (We are seniors). I personally had a bridge placed, and cleaning. Husband, just a cleaning. We feel blessed that Brookwood Dental are presently taking new patients at this time. Before they complete a procedure, they check your insurance, and then give you a printout of charges, and patient responsibility's amount. Thankful for Brookwood Dental's honesty/transparency.

In 2013, I decided to no longer return to the dental office that I have visited for over 10 years…read more It was due to a number of circumstances that took its toll on my patience. March 2017, a tooth snapped off while eating dinner. I'm happy to have found a dentist who can see me the next day since I was in pain. He was able to temporarily glue it back until I become permanent at this new job and have insurance. Unfortunately (or fortunately) this dentist is not in my dental insurance network. Two months later, tooth fell off again. I saw a different dentist who glued it back. Thereafter, I visited the oral surgeon to whom they referred me. They were good, but inside me says that I should get a second opinion. Dental office #3, I went to see last month, August 2017. This office was almost great but the insurance/finance gal frustrated me. Not sure whether she really knows what she's doing. Needless to say, I decided to see Dental office #4, Brookwood Dental Center. It's as if I have been "dating" guys who are "nice" but gave no spark, I think I found "The One." Dr. Stegmann did not make me feel as if I'm just "squeezed" between VIP patients. I could sense that he heard me -- me, as a competent person; me, as one who is asking for a caring help. I also sensed his labor over my dilemma (ie costs) versus what is good for my dental health. And he courteously acknowledged the pleasure of meeting me before he exited the room. It felt sincere and not a perfunctory gesture. Then Lisa, the insurance/finance person, came in with her customary papers. I had to stop her after a few minutes, to tell her how comfortable she made me feel and how I appreciate her gentle, knowledgeable, caring presentation of the plan costs. Her want to meet my (financial) concerns is palpable! She was not just pointing out how much I need to cough up. She met me in a way as if she's there to help me afford "this." It was a breath of fresh air to meet one like Lisa, doing her job, with the attitude of wanting to help and be helpful. As I mentioned earlier, like dating, I may have found the Dental Office that I want to continue to see. I am now hopeful that I could once again have a long-term relationship with my DMD and his staff. Thank you Lisa, Jessica and Dr. Stegmann for the pleasant visit.

Wow!! I can't say enough great things about this location and the people who work here. I was…read morenervous about my almost 3-year old having her first real cleaning and not going to a pediatric dentist. However, the dental hygienist who cleaned her teeth was AMAZING. She took the time to explain each tool to my daughter and let her test it out. Then, the dentist who checked on her teeth was so kind and sweet with her. The ladies at the front desk are also the best- so kind and helpful!! Ultimately we had a great first experience for our daughter and I'd recommend them to anyone!!

After posting my review, I received several calls from Eureka Dental Group. First was from the…read morePatient Account Specialist and she did help explain the new charges but was still unwilling to give me an appointment until I gave them a "reservation fee" of $120. She said my crown was there but I could not get it until I paid her for a reservation. While I did have the money, I was unwilling to pay to make an appointment. I think their policy of paying to make an appointment is ridiculous and unheard of. There are simply way too many dentists in Eureka to have to abide by such a draconian policy. The second call I received was from the Office Manager, and she did seem to care about my frustrations and did agree to a payment plan to address the additional (hidden/uninformed) charges. She also lowered the reservation fee from $120 to $100. She explained the reservation fee would be applied towards my procedure; that they employ this concept on longer procedures to help ensure patients show up for their appointments. Although I emphatically disagree with the reservation fee concept, I did pay it (crown hostage fee) so I could make an appointment. Personally, I think Eureka Dental Group should adopt a no-show policy in line with other doctors that charge a no-show fee rather than charging a reservation fee. A couple of days later I received a call from Dr. Wehrmeister. He indicated it was his day off and he was calling because his Office Manager had informed him of my concerns and he wanted to try an address them. Dr. Wehrmeister seemed to genuinely care about my issues with Eureka Dental Group and I was impressed he took the time to call me on his day off to talk thru my recent experiences. After about a 20-minute conversation I felt comfortable Eureka Dental Group valued me as a patient and cared for my satisfaction, despite their unwillingness to concede the reservation fee policy. I went on about my day and received a second call from Dr. Wehrmeister about 15-minutes following our previous conversation. To my surprise, Dr. Wehrmeister said he talked with his Office Manager and they felt the fair thing to do was to pick-up my out of pocket increase that was not communicated to me until after the fact. This was one of my biggest concerns/complaints and I feel they have adequately addressed this concern. Likewise, I am changing my review from 1-star to 4-stars and will give EDG another opportunity to retain my business. Thank you, Dr. Wehrmeister and Eureka Dental Group Team!!

Excellent care. Dr called to check on my night after my surgery. Office experience was brief but…read moreeasy because of being able to do everything online and through phone calls.

I went to Dr Reti since I had gotten a referral from my dentist. However, in the weeks leading up…read moreto my surgery, I had asked numerous people who I worked with who they have seen as a oral surgeon (might I add that these are all medical professionals since I am a nurse). Everyone mentioned Dr Reti and praised his work. While most of them has gotten different types of procedures done, they all had the same glowing reviewed and opinions of Dr Reti. That being said, I was still extremely nervous going in even though everyone had only exceptional reviews. But Dr Reti and his staff were just amazing. They walked me through everything and made me feel super comfortable and confident in my choice of going to Southwest Oral Surgeons. PS. I had no problems with my insurance and they also asked for all of the information of it prior and let me know that I was covered. I did not have any problems like some of the previous comments state.

Wish there were 100 starts for this dental office!! Everything from the care, the personable report…read moreyou get, to the clarification of what they are doing (or will be), is off the chain!! Our family has spread the word about the professionalism, level of comfort & detailed explanation that you get each & every time. It's hard to even imagine anyone giving this place anything but a great review-but then there are every kind of people in this world, some who aren't happy no matter where they go. Thank you Dr. C & Erin for making us feel like family!!

Dr. Cooney is unprofessional and will tell you that you need additional procedures that you don't…read moreneed just to charge you more! He told me I needed additional X-Rays so my insurance would cover a scaling procedure. When my insurance wouldn't cover it, Dr. Cooney asked me to come back for more X-Rays to file an appeal with insurance. My insurance denied the additional X-rays and I had to pay over $1,200 for the procedure out of pocket. The next dentist I had told me I didn't need the scaling when she looked at my X-Rays. Avoid Dr. Cooney at all costs!!

First visit for a cleaning and couldn't be happier. Compassionate and excellent care. Learned new…read moretechniques about flossing that were never told to me before.

Extremely happy with Sugar creek dental everyone was extremely friendly and knowledgeable…read more Glad I chose them for my dental needs