Everything always very helpful. I'm disabled they always go to get my products for me.read more

I come here exclusively for my vape and kratom needs, as well as the occasional addition to my…read moreglass collection. I'm baffled at the current star rating bc the people that work here are THE SWEETEST. I refuse to go anywhere else for the best deal and the best service!

Have been a long time customer. wanted to buy a new vape pen that they were out of at the store…read more the very nice gentleman working the counter said they had that brand at 2 other stores and would try to get them to bring them to this store so I could buy them. for about a month I would stop in amd see if they have brought them. He said that he keeps trying to get them to transfer them but they have not responded. So today they got in a shippment of them to other stores and management won't transfer them to this store for me a lonf time paying customer. If i want them i ahve to drive way out of my way to those stores to get them myself. I guess don't value their customers. I will not be spending my money there nor recommending them to anyone else. They have now made the situation right I will continue going there. Thank you again for the helpful gentleman working at that store.

Clean store! Very organized and great service, nice additon ot plainfield, would go here over…read moreplainfield vape!

From the owner: House of Vape Plainfield – Grand Rapids' Premium Smoke & Vape Shop…read more Looking for top-tier smoke and vape products in Grand Rapids? House of Vape is your one-stop shop! We carry a massive selection of vape devices, e-liquids, glass pieces, premium cigars, kratom, and more. Whether you're a seasoned smoker or new to the scene, our friendly staff is here to help you find exactly what you need. Breeze, Geek Bar, Lost Mary & More Hookahs, Water Pipes, Dab Rigs & Accessories Rolling Papers, Grinders & Storage Solutions High-Quality CBD & Kratom Products Daily Deals & Loyalty Rewards Program Stop by today and experience quality, variety, and unbeatable service all under one roof.

Not once has my order been ready when pre ordering I did shop one day to see if it should take as…read morelong I was done within 5 minutes not to mention it was prepackaged so they only had to grab it off the wall it's ridiculous that ppl have to wait 30plus min on an order half the time I arrived my order still hadn't been packed they need new staff or someone with consideration staff is poor excuse of customer service

The woman at the front desk today was extremely rude. She checked me in and seemed annoyed at me…read moreand then took my phone number without explaining why (this never happens) so assumed there was a line so I sat down in the waiting area. She said nothing to me and then I noticed another walked in the actual store and I had to ask if I was good to go in, which she yes after looking at me like I was stupid. I understand it was busy but there's no need to take frustration out on customers not being friendly is fine but being rude to customers is just ridiculous. It seemed like this was a trend for her today as another customer had complained to someone about the same person right after he was checked in because he was confused why he needed to give the front desk his phone number as well.

They charge full taxes for medical card holders when that is against the law. We should only be…read morepaying sales tax and nothing more. I have talked to them about this and they did not care and still charged me. This has happened twice now and I'm out $50 to Michigan government since the beginning of the year, this is ridiculous. The last guy I talked to said it was because they are a recreational dealer. It doesn't matter, medical patients have a lot of bills already, this is one of the many reasons we hold medical marijuana cards. We are also in increased pain and this is why we look for the closest dealer near us; to save time and money. There are not many medical dealers anymore. Michigan law should be something that every recreational and medical dealer in Michigan should be obliging to. MMJ card holders shouldn't have to fight for this. Workers should be educated themselves on MI laws.

Always an amazing experience, they usually have pretty good deals and the rewards points add up…read moreFAST.

This place is selling Shake pre-rolls, absolute garbage. I wouldn't even call this mediocre…read moremarijuana. If you have an option to go anywhere else please save yourself the trouble the headache and a harsh throat by going anywhere else. We purchased these under my girlfriend's account. I usually do roll my own at home but forgot to do that before going out of town. Your pre-rolls are garbage, absolute trash and that's coming from someone who grown cannabis that has placed in the top tier in several cannabis competitions over the last 15 years you are selling Trash ..

super cute store with locally grown flower and products designed by other local artists. reasonable…read moreprices and friendly service, will definitely be back!

Best looking vape shop I been inside in a while & fair inventory. Only problem is the prices once…read morethey lower them to match other competitors they'll be on top. Cool ass dudes

From the owner: This is the most accurate and most reliable source for this location to come and get your tobacco…read moreproducts from.

I picked up a new device and had a minor inconvenience of having to return to the store to pick up…read moreadditional parts that weren't included in my initial purchase. Julie J was very happy to help correct the situation and made sure I was well taken care of. She made a few calls to ensure I had the right coils and pods, and insisted on offering a modest discount for my hassle. Her customer service skills are top-notch and this store is fortunate to have someone like Julie on their team who is so genuine.

Incredibly helpful and informative! I'm very new to vaping with limited knowledge and the store…read moremanager was incredibly helpful and patient explaining various concepts to me and how to properly use the device, which is something I've yet to experience at other shops. I've been smoking cigarettes for nearly thirty years and after a few weeks of using this device I can confidently say I don't miss cigarettes!