I went to see Mary Nara at P-3 Medical Group for TMJ treatment. In the state of Nevada, TMJ is an…read moreinsurable medical condition. I told her that in my previous doctor's records, she would find the signed Medical Necessity Script needed for the oral surgeon and prosthodontist to file the treatment plan with Aetna. Every time I talk to her and mentioned it, she changed the subject or ignored it like it was not her problem. My lower jaw was sticking out one inch to the left and I could not eat. I went down to 92 lbs and eventually went into the hospital for failure to thrive. She asked me what I thought the problem was and I told her it was from the TMJ. It was causing so much pain that I could not open my mouth to brush my teeth or eat and the anxiety it caused was unbearable. I mentioned several times that I had two businesses, but I could work until it was fixed. The misalignment of my jaw was so severe, it knocked out almost all of my teeth which now made it a medical for dental claim. I have been permanently disabled since 2008. It took me over a year to find an oral surgeon and a prosthodontist that could repair the damage. They said it would take one year of oral surgery, and they could only replace my now damaged teeth with implants and that dentures were not an option. My oral surgeon also said that because it had not been treated, I developed Periodontal Disease and was at risk of having a stroke. Mary told me she had 1500 patients and she could not remember everything, so I was totally neglected until I almost died. I was invisible to her and everyone at P-3 Medical Group. My sister was so mad and upset that she flew to Las Vegas and called Mary as an emergency. She reminded Mary that there was a previous Medical Necessity script on file, but I needed a new one from her. I did everything on my own, which included finding the specialists that could treat my injury and getting verbal permission from Aetna to proceed with the claim. She told Mary I had to do everything on my own without her help and all I needed from her now was the Medical Necessity script so they could file the claim. Mary refused to give me a Medical Necessity Script and told me to go to the UNLV Medical Dental School. Both my sister and I hit the roof. She STILL did not understand that TMJ is an insurable medical condition. There is no way that the UNLV dental school could help me. No dentist could help me because it was a TMJ medical problem. Her neglect ruined my health and my life. It forced me to cancel all of my business clients and contracts. I am 5 foot 6 and still only 92 pounds. Complaints have been filed with Aetna who I had been working with closely on this claim. A lawsuit is pending against Mary Nara and P-3 medical group for neglect and punitive damages.

Here for lab draw. I alway have received the best care here at P3 Medical Group on West Sunset in…read morethe medical building next to Southern Hills Hospital.

I already have an EXCELLENT PCP!! Dr. Kimberly Adams of…read moreTotal Wellness Family Medicine treats everyone EQUALLY with exceptional care. I have been going to her for about 15 YEARS!! I don't have to pay OVER $3,000.00 EXTRA to get this so-called MDVIP treatment. That's just WRONG!!! Fleecing your patients for Better Care of "MDVIP" is UNETHICAL!! I went there a couple times after just moving here in 12/2007. I myself was not too impressed with his lax physicals and indifferent attitude.. That's when I found my current PCP.

Moved here on 2016 and tried a few Dr's that didn't work out. When I tried DR Kinel I knew I had…read morefound my guy. The MDVIP thing through me a bit at first but I realized when you break it out as a monthly expense it's ok.

Terrible service. Long wait times, the office is crazy small and every staff member there clearly…read morehates it there and are very sad. I went in ONLY for a headache prescription. The doctor spoke with me and said she'd send it. Months later now they're saying I have to come back for a "follow up" before I can get the medication. They have zero explanation as to why I need a follow up or what they'll even do there during the "follow up". I called and asked to speak to a manager or the physician who saw me and they refused. Waste of time and huge waste of money.

I've been a patient of Dr. Panelo for over a year. I've been very satisfied with the services…read morereceived by the staff at this location. Nina has also been exceptionally helpful when I've called and requested assistance.

Amazing experience overall. The staff was professional, welcoming, and actually took the time to…read morelisten instead of rushing me in and out like most places. Everything was explained clearly, from treatment options to pricing, which I really appreciated. The clinic itself is clean, modern, and well-organized. You can tell they're focused on both patient care and results. I felt comfortable the entire time, and the process was smooth from start to finish. What stood out most was how personalized everything felt--they didn't just push a one-size-fits-all solution, they actually tailored things to what I needed. Definitely recommend if you're looking for a place that combines medical care with real wellness and performance optimization.

I went in yesterday for a hormone appointment scheduled at 1:00 PM. I wasn't seen until about 1:50,…read moreand then once I was taken back into the room, I waited another 10-15 minutes for a nurse to come in. It just wasn't thorough enough for me. The office itself is very stark white and freezing cold, so definitely wear a jacket. The biggest issue for me was the payment. My appointment was $250, and I used my HSA card. They charged me an additional $8.50 just for using a card. I understand businesses have processing fees, but charging clients extra to use any kind of card -- especially an HSA card for a medical appointment -- feels excessive and should be clearly stated upfront. Write your fees off at tax time. Don't charge the client! Between the long wait, cold environment, and added card fee, I probably won't be going back to actually start hormone therapy

I have been going there for over 10 years but the last two years has been nothing but a crap show…read more It takes forever to get through the automated call system and then they ask for you to call them back for the simplest question. The last straw was calling five times over two days and after 30 min on hold they just hang up. I will find any one else to go to before i keep wasting my time here.

Absolute garbage of a place. I've been coming here almost 10 years and it just keeps going…read moredownhill. I thought it would eventually get better from what was a low point in 2023, but no, it absolutely got worse. Because my other provider left, I had to change but still wanted to stay for convenience. After a visit for prescription refills, one never got processed. I've left countless messages (via voicemail -because they never answer their phone- and also messaging through their sophomoric app) with 0 response so now am out of medication. When asked what can I do, Stephanie from scheduling just responded 'nothing, that I had to wait for a callback.' I'm trying to tell you no one is calling me back?!? The lack of care at this place is astounding. I also just received an incorrect referral which was supposed to be for a gastroenterologist, but instead received one for a vascular surgeon. Uhm, what?!? Attempting to pay a balance, both in office and over the phone, is a joke as well. I was told their computer system hasn't 'synced' yet with the old company and they wanted to give me a number to call for billing. Uhm, no. 1st their billing error occurred after they already moved to Intermountain and 2nd I'm not calling a separate number, if you claim I owe you money, then you contact me because after trying to give you money and you deny it, I'm not going to go above and beyond to get it rectified after it being your mistake in the first place. Seriously, healthcare and insurance sucks as it is. Don't make it harder by coming to this place. It's seriously a joke.

I've been a patient for several years and Dr. T is awesome! He is kind, understanding and let's me…read moreask questions to come up with solutions. The staff is nice and always willing to answer questions and refill medication. The office also does blood draws, so if you need it checked, just come fasting and will get it done with your appointment. Clean office and great SW location that is near the freeway and has lots of parking. Never a long wait either!

Two stars because I like my Dr. It would be zero stars if…read morerating the front desk. So far my negative experiences are with the front desk staff. Prior appointment, they won't accept the insurance ID cards from the Sydney app and insisted they need a physical card for photo copies. After going back and forth, he accepted the app ID cards via his work email...which he printed for my file. There's more than one way to get a copy! Second incident was over proof of insurance ID, and could've been handled with better communication from their front desk. Two seconds after presenting my DL and insurance ID, he said he can't verify my insurance and gave the option to proceed with appointment uninsured or can reschedule. I CHECKED IN AND UPLOADED MY INSURANCE INFO 24 HRS BEFORE MY APPOINTMENT. It only took him two seconds because he already knew, didn't need to double check. He waited for me to show up in person to tell me this, instead of as soon as they were aware. Front desk needs to be retrained on basic communication with their patients. It's not easy to get an appointment and just reschedule. Maybe call us ahead so we can try to address the problem before and not on arrival!

Dr. Sharma at Trails Family Medical genuinely saved my father's life. Dad is 90 years old with…read moreserious heart conditions, and when other doctors dismissed him because of his age, Dr. Sharma was the one who actually listened and went to bat for him. He recommended practical changes -- simple things like adding vitamins and whole food diet to Dad's daily routine -- that made a noticeable difference in how he felt. At one point, a nurse practitioner at a different practice was pushing for heart surgery. Dr. Sharma took the time to review everything carefully and advised against it. He was absolutely right. Because of his judgment, my father is enjoying a normal life right now instead of being confined to a hospital bed. Both my Dad and I are patients here. What sets this practice apart is that Dr. Sharma treats you like an actual person, not a chart number. He never rushes through appointments, he explains things clearly, and you can tell he truly cares about his patients' wellbeing. I cannot recommend Trails Family Medical and Dr. Sharma enough.

The staff that answers the phone and works. The front desk is completely rude. I guess you get what…read moreyou pay for. The doctor was but he doesn't take my new insurance.

I am extremely close to changing my physician to a complete different place…read more The call center is the worst that I have ever felt with. I was just on a call fora HALF HOUR simply asking for my script that was ON FILE to be sent over to a different location from Red Rock Pharmacy located in Utah to a Pharmacy that Dr Miranda suggested locally here in Vegas, I call to find out pricing! The cost is half the price as Red Rock (thank you Dr Miranda) .... HOWEVER the person I was talking to could not understand what I was asking!!!! All I needed was for them to send my CURRENT SCRIPT to the NEW LOCATION ... I was *not* asking for a new script .... I asked several times to speak to a supervisor & the gentleman told me that HE COULD NOT transfer me ... A half hour call is extremely frustrating when it was a very simple request

Definitely agree with the reviews left. The office staff is awful. Curt and rude. Don't greet you…read moreor treat you well. Far from friendly. Amazing they still have jobs. Didn't even speak to the Amazon driver or thank him for their delivery. Hopefully seeing the Dr will be better.

Great service and care would recommend for anyone wanting to get their health in check. He is a…read moregreat doctor!

Best Private Practice Primary Care Doctor in Las Vegas…read more After extensive research, I found that he is the best private practice primary care doctor in Las Vegas. He is a graduate of the University of California - San Diego which according to: www.collegeconsensus.com is the 18th best medical school in the country. Most of my care has been at the Cleveland Clinic which is the 2nd best in the world. However, I was seeking quality care, locally; so that I would not feel compelled to travel especially for urgent needs. I have had the privilege of having care with some of the best doctors in the world and am able to assess the quality of this practice. I called his office and spoke to Nancy to discuss getting established as one of his patients. I could not have encountered a more helpful and sweet person to help. I could tell that she really cares; her empathy and warmth radiates from our interactions. I feel so grateful to have this gem of a practice in our community. Source: https://www.collegeconsensus.com/rankings/best-medical-schools

This place is located at Flamingo area. I visited the clinic to inquire for annual check up, labs…read moreand TB test for work. I found out that they service such as Primary care check-ups and annual physicals, Preventive medicine like immunizations and lifestyle counseling like Medication management, Urgent care and wound care services, Transitional care after hospital stays to help prevent readmissions and In-home primary care for patients who need care at home. It's really cool that the provider can visit at home for Medicare insurance. The staff are very attentive and helpful for smooth check up.

We switched insurance so need to find new family doc. Ares was the best choice, not only they acted…read morequickly admitting us as new patients, but also they do care about our minor issues and provided needed medical attention.