I really wish I didn't need to write this review. I had been a customer of Tim Pote's Landscaping since 2003 and was happy with the service. He would proactively take care of my landscaping needs each year, including aerating, fertilizing, and spraying for weeds and bugs. I also had him do occasional one-off projects. In 2016, I hired him to remove a large tree in front of my house and replace it. I spent over $1,000 on the job but only half of the leaves bloomed that summer. Tim explained this was not uncommon due to the shock of moving the tree and that I just needed to give it time. The next year, Tim's service became more erratic. Rather than automatically taking care of the things he'd handled for the previous 14 years, I had to keep calling him and requesting each service. He explained that he had a hard time finding help that summer and that he'd landed a large new customer that was monopolizing his time. Unfortunately, the service level was poor again the following season. In 2019, I told him I was going with a different service and reminded him of his obligation to do something with that tree. Today, the tree looks as bad as it did when he planted it four years ago. I've tried calling and texting him at least six times but he refuses to even acknowledge me. To be clear, I was always very pleasant with him, even during the years of poor performance. I was incredibly patient and always paid him the same day I received his invoices. I considered him to be a friend and am completely disappointed that he's left me in this position. read more
