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    Tim Moore Construction

    1.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    8 years ago

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    Stone Dynamics - Installed, cracked, in a prominent place

    Stone Dynamics

    (9 reviews)

    My advice is pay attention to all the 1 star and negative reviews…read more We recently hired this company for a granite countertop installation. While the final product is satisfactory, the process leading up to it left much to be desired. Once you pay, yes you pay in full before an installation date can be scheduled they become unhelpful, unfriendly and rude. You are at their mercy. The first slab that arrived had a manufacturing defect and an incorrect sink cutout, which made it unusable. They screwed a 2X4 into our cabinets in order to hold the sink in place. This is totally unacceptable. Scratched up the sink as they assumed we are replacing the sink. This is only a year old sink. Although the company switched out the slab this is poor quality control on their part and should have been checked beforehand. The braces for the sink was still incorrect and had to be removed. Again, wrong measurements. Dealing with management is a total nightmare. Yelling at us and blaming the sink cut-out error on us, although they do the final laser measurements beforehand. Maybe they were not aware that they were on speakerphone and everyone in the room heard the conversation. I cannot even repeat the rude and personal comments made by Michael. The installation crew was average--adequate in execution but not particularly impressive in communication or attention to detail. Definitely a language barrier here. Given these factors, I would not recommend this contractor to others at all. A quality product is important, but respectful, professional and reliable service matters just as much. Only time will tell if this is a quality product or not but i do not expect any after sale service.

    How much pain and incompetence can you tolerate? How much…read moreof a delay would you like, in your project? That self-insight will determine whether to choose this fabricator. If you like speed, service and clean installations-- move along. There are other fine choices. But, If you prefer: 1 faulty templating; 2 on-delivery-date determination that the countertop (delivered in two pieces instead of the expected one piece- why?!) could not be supported by the kitchen island (yet the fabricator approved the design originally); 3 shamelessly installing of a very prominently chipped marble bathroom vanity (really?) - and blaming the customer as 'picky'; 4 cutting the replacement marble weeks later , returning to install it and discover to wrong side was prepared --( yes, two left versions)... .... and more such incompetencies-- Well you've picked the right folks. It certainly is ...'dynamic'. That said, opt for Peace instead of Fiasco.

    Tim Moore Construction - contractors - Updated May 2026

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