They are a great group of girls that are willing to help clients! As a client and an employee, it…read moreis a great community bank that cares about all clients.

I have been using PyraMax Bank for many years and sing nothing but praise!…read more Their Service, Friendliness, and Employee Attitudes are excellent and their staff will go out of their way to handle situations that do arise from time to time. If personal service is important to you and you have become tired of the Mega banks or Wanna be Mega banks then give PryaMax a try. You will not be sorry! It is nice to be a name\person again instead of a number....

I love Educators Credit Union but this is one of those locations that has partially automated and I…read morejust don't see the point to remote tellers on screens. Same helpful, friendly, competent Educators tellers but at some other location so I have to figure out how to use the virtual interface. This is not more efficient on my end of the transaction, and it's alienating. I suppose it would be safer in this pandemic, however in order to be able to help customers use the virtual tellers, there has to be a live greeter-assistant who is, again, very helpful, friendly, and competent, but this just isn't optimal from the middle-aged customer perspective. There's also a live banking specialist for the more complicated stuff, who I didn't need to consult but I would assume another well trained, excellent ECU employee. Anyone remember "THX 1138?" My interaction reminded me of the confession scene: https://www.youtube.com/watch?v=U0YkPnwoYyE.