BEWARE! BEWARE! BEWARE! The doctors who are with this group do their jobs as well as any;…read morehowever, the people in the business office apparently are too stupid to draw breath without written instructions. Oh wait! Apparently written instructions aren't going to do it either. I am retired, and it should be well understood by people in this type of business that Medicare is billed first, then private insurance. I went to the doctor yesterday, only to be turned away because my private insurance hadn't paid anything on four previous visits (although they HAD paid on others during the same time frame that had been submitted correctly). I called the insurance company who told me that they had refused payment because they had been billed first and said that they would need the office to provide Medicare's Explanation of Benefits. When I told those brainless wonders that, they said that wasn't true. They want a three-way conversation with the insurance company, BUT only during a two-hour time frame because apparently the only person who can do it only works two hours a day. This has been going on since last August (first visit not paid by insurance). Apparently there is no oversight, no supervision, no training and no intelligence employed in this office. If a claim isn't paid, they don't bother to do a follow up to find out why. Poorly run office with people who have their heads so firmly planted up their backsides that they will never see daylight again. When this matter is settled, I will have to find new doctors because the administrative workers are dumber than dirt!

I started coming here while I was pregnant to see Dr. Wikoff, who is now my OBGYN. I will say the…read morewait time in the OBGYN was NEVER quick but Dr. Wikoff was very helpful and made my experience a good one. The staff at the front desk has always been professional and courteous. They seems to be personal and remember their patients. I now visit Alton Multispecialist for the pediatrics department. Dr. Lindsey is the absolute best!!! She is very personal and kind with children. She answers any questions parents may have. The best part of pediatrics I rarely wait 5 minute, they are very efficient with their time. The front desk and nurses in the pediatrics have also been great. I would recommend this place to others, especially Dr. Lindsey in pediatrics.

It's still the beginning so hopefully these 5 stars don't go down lol. This Serenity health clinic…read moreis awsome the Florissant location and the Olive one are both convenient locations with super friendly, personable staff. THAT IS ALWAYS APPRECIATED AT A DOCTORS OFFICE! I have moved doctors simply off of their incompetent staff, ur staff makes ur office better. I am always comfortable with my prenatal visits. Wait time for your appointment is barely 5 minutes. Just overall lovely. This was super important when it came to choosing an obgyn and Dr. Pryor is awesome with everything overall. No complaints. Stress free.

I see Dr. Dennis Hurford, he is wonderful. He really takes the time to meet with you, doesn't seem…read morerushed, answers all questions with confidence and makes me feel assured about certain issues. The office has a really nice and big waiting room. It's clean and neat. The staff is friendly, the nurses are also nice. On my first visit they gave me a goodie bag full of magazines, information, brochures, a pregnancy planner, etc. They also have a ultrasound machine in the office, so they don't send you off somewhere else for ultrasounds. Appointments are convenient and always in a timely manner. Wait time is never unbearable. He delivers at Anderson and he is in practice with two other doctors and a certified midwife.

Why am I rating a gynecologist? Well, we're having a baby! My wife sees Dr. Hurford and loves…read morehim. Yesterday was the first time I've been to the office and I'm very impressed. When we arrived the waiting room was packed. I was somewhat worried that we would be there a while by the looks of the waiting room. Much to my surprise, we were taken back to the exam room about 10 minutes after our scheduled appointment. After taking my wife's vitals we were handed a cloth bag full of pregnancy books and other pregnancy related information. When meeting with the doctor he was really laid back. He joked with me about my wife complaining all the time. Every person we interacted with was very friendly. They took the time to explain what was happening and to answer all of our questions. I know I am very happy with this office and my wife is too.

I am not very happy about my experience with this doctor. I called the after-hours phone number to…read morereceive some help and advice on some abnormal clotting while on my period. Bigger than a quarter size of a clot and I didn't even get the chance to explain anything. He was very pushy and just didn't seem to want to answer. He was disrespectful and had cut me off a couple of times. All I got to say was that I was having abnormal clots and he quickly said to just wait for my appointment in the morning. He didn't give me a chance to explain any of my other symptoms or explain how big the clot was because he had cut me off. I will be speaking to my OBGYN doctor who works in the same office about how I was treated just now. This doctor was rude and I do not suggest talking to this doctor. I don't know if it's because I am 20 years old or what but he was extremely rude and my original OBGYN doctor will hear about this.

So personally I went to him when I was a young adult and hadn't seen him in years. I was going…read morethrough a situation where I went to SEVERAL doctors in my 30's and they were all making me feel like I was crazy! After an about a year of this and me praying Dr. Ekunno popped in my head and I called and set up an appointment. While laying on the examination table he walked in and was speaking and as he passed by to go to the desk he looked back and said, "Oh! I see one issue; your bladder has fallen." Now you tell me those doctors couldn't see that! As a Black female we get treated badly by so many doctors! Dr. Ekunno always has shown compassion for his patients! I was so hurt when he retired.