Horrible service. I usually wouldn't write a review for this type of establishment, but after witnessing the service, I felt compelled.
Stopped in for a coffee drink on our way back to the cottage we were staying at in Calabogie.
First, the drinks were okay, nothing special, had better and had worse. We got a few donuts for the next day breakfast which were good. The service was horrible, not from the person serving us, but the four staff members (including the mgr) standing at the drive through talking and laughing as the poor girl waiting on us was busting her butt. I looked back and saw the line was 5 deep. I kept looking over at the four staff members giggling and talking when the brilliant mgr said to one of them "why don't your go over and help, they're staring at us." Seriously, you would think manager or not, a coworker would notice the line and take customer service to the next level and help out. Has to be one of the worst customer service experiences I have seen. Even if we lived in the area, we wouldn't be back. read more