1. Tim Hicks' Banjo, Guitar & Mandolin Lessons

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    Berkeley, CA

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    Tim Hicks' Banjo, Guitar & Mandolin Lessons

    5.0 (36 reviews)
    Closed • 8:00 am - 10:00 pm

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    Response time

    9 hours

    Response rate

    100%

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    Ask the Community - Tim Hicks' Banjo, Guitar & Mandolin Lessons

    Called three times, texted but no response. Is he still accepting new students for banjo?

    Hi Mary, I’m so sorry not to get back to you! It has been a very busy week. I am accepting students… 

    Called and texted Phone number, no vmail option or responses. Is he still accepting new students for banjo lessons?

    Hi Huy, Yes, I am accepting students! Thanks for your text message yesterday and so sorry not to get back to you sooner! I have a 1 year old and am very busy, as you can imagine. I will text you back in just a few minutes after I put my daughter… 

    I'm actually looking for a bluegrass dance instructor. Anyone know of someone?

    Hi there! I recommend Evie Ladin who is an excellent dance instructor that specializes in clogging. You can find her website through Google. Best regards, Tim

    Don’t See Your Question? Ask Away!

    Review Highlights - Tim Hicks' Banjo, Guitar & Mandolin Lessons

    “I'm not new to music (have played bass and guitar for 20+ years), but was completely new to the Banjo.”

    Mentioned in 21 reviews

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    It's about time I write a review for Forrests!…read more After years of buying sub-par student oboe reeds from the neighborhood music store I started buying professionally made reeds. For a few years I was ordering online from a conservatory musician who had great reeds but was unreliable with delivery dates -- the last straw was a missed delivery before an important gig. So I drove out to Forrests to see if they could help. I've been going to Forrests since for the last 3 years and EVERYone at Forrests is so knowledgeable and so helpful! Justin usually helps me and he definitely goes above-and-beyond to adjust my reeds and make sure I'm taking care of. But, really, EVERYONE here has been so great to me and it's such a joy to go in! My husband is a classical guitarist and he loves going with me because, even though they are mostly a double-reed shop, it's a great little music shop with a community of musicians and it's always a fantastic experience! Thanks, Forrests!

    Very poor customer service experience as a first time customer!…read more I was told to buy a specific reed that I guess only this store sells. I am not local to this store so I reached out to them via email because I had questions regarding the item. Unfortunately, even after patiently waiting for a week I never got any response! If they are so busy and/or don't care about the emails then why they even have that option available to the customers? I called them during their business hours and finally had a luck on the second time. Phone was picked up by what sounded like an old, Caucasian, male. It also sounded like he was the owner and/or manager. From the beginning this person was not welcoming! He was rude, unfriendly and unprofessional for no reasons! Clearly I felt like he doesn't care about the customers or getting any new businesses. Even if I was asking dumb questions because I am new, does it mean he can be sarcastic, frustrated, and shows attitude? I really didn't want to give them any business after my phone interaction, but since I had to get a specific reed and had no other options available, I just reluctantly continued with the transactions. I also noticed that they charge heavy shipping fees and don't have any free shipping option regardless of the purchase amount like other competitors provides. I really wish I don't have to deal with them again. If I do, I hope this male have learned what a customer service is and how it should be provided.

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    Tim Hicks' Banjo, Guitar & Mandolin Lessons - musicalinstrumentsandteachers - Updated October 2026

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