Kevin was on time for our scheduled meet up and quick to respond to my calls. I was impressed with…read morehis caring and professional attitude. He is a fair and honest person.

This guy was great super nice and respectful and offered me more than anyone else that I could find…read more10/10

I can't even begin to describe how grateful I am with how this dealership treated me. The owner,…read moreJohn Gabriel, worked with me when I explained I had a horrible experience with a previous dealership where I drove 3 hours away and I made an appointment and they sold the car to someone else while I was test driving it, and he promised to work with me to make sure I don't have a similar experience and he really did make it happen. I drove 3 and a half hours to get there and immediately I could tell my happiness truly was their priority and they care about their customers. The other two associates were also incredibly friendly and helpful when walking me through the actual buying process. They made sure I was all set before making my drive home by making sure I had a full sized spare tire, when I brought up my concern that there was no front license plate mount they instantly took action to make sure it was fixed for me, and a full tank of gas! I went home with an amazing car and an even better experience. Thank you so much!

Regret buying a car from them. Upsold the car from its original price of $10K to $15K. Great…read moremilitary discount. They did not detail the car after purchase, and the car's AC died within a month. Went to a local JiffyLube for an oil change not long after, and they reported extensive corrosion of the battery. The dealership failed to mention corrosion and rust. Buyer beware. They will sell you a lemon and upsell you on it.

I purchased a vehicle through CarMax and used one of their partnered finance companies…read more Unfortunately, my vehicle was later involved in a not-at-fault accident and was declared a total loss. While insurance paid the lender, the remaining balance was not fully covered by GAP, and interest has continued to accrue. I am also incurring out-of-pocket rental expenses while this situation remains unresolved. I've found the process between CarMax, the finance company, and GAP to be extremely frustrating, with little guidance or assistance during a financially stressful time. As a customer, I expected better coordination and support given that these partners work together. I'm sharing this to encourage improved communication and accountability for customers who experience a total loss through no fault of their own.

If you are looking to buy a car and you want to have an amazing experience, make sure you ask for…read moreSidney Cotton. She will make your experience hassle free and painless. She listens and provides the best service. Our experience with Miss. Cotton was the best experience I've ever had when making a big purchase.

I sent a message and cars were picked up two days later. He was ON TIME! Professional and…read moreconsiderate. Paid as quoted for two vehicles! Exceptional service and experience.

From the owner: Chesterfields junk car removal stands as a reliable and efficient towing service and junkyard…read morefacility, proudly catering to the Richmond, VA community and its environs. Specializing in cash for junk cars, our company provides a seamless solution for those looking to part ways with their old vehicles while ensuring fair compensation. Beyond towing service, chesterfields junk car removal extends its commitment to motorists through prompt roadside assistance, delivering assistance when and where it's needed most. With a dedication to customer satisfaction and a comprehensive range of services, chesterfields junk car removal remains the go-to destination for towing, junk car transactions, and reliable roadside support in the region.

Updating my review based on my second experience. Went here to sell my Grandma's car. They offered…read moreus $100. We provided the Carmax appraisal that we were offered $1,000. All of a sudden Laura's boss had a "meeting" and she would call us with an offer. The call never came. Don't offer that you'll beat Carmax's price if these are the type of unethical tactics you use.

As fast and easy as it gets. So glad I chose them over the competition. Dont go anywhere else.read more

Although no buying experience on my first visit I found them extremely customer oriented. The…read morecustomer service at CarMax VB sets them way apart from others selling used vehicles. My rep Scott Howard was incredibly knowledgeable about all aspects of buying and financing a used car. They gave me an appraisal for my car on trade in that was a few hundred less than I needed. However the inventory is staggering! They offer a 30 day money back guarantee on every deal. Who else does this? I was specifically looking for my son who resides in Saint Louis. Scott honed in on two area CarMaxx in the Saint Louis area to find the best cars that suited my specifications. There was never any pressure. The fact they are nationwide is a major draw to me as cars can be reserved and shipped to other locations at no cost or minimal fees of a few hundred. I look forward to doing business with CarMaxx the first time.

WARNING! Do not buy a Tesla from CARMAX. They will tell you to buy an extended warranty and that…read morerepairs can be done there with authorized Tesla Parts. THAT IS A LIE. CARMAX does not do repairs on Tesla's, they will send you to the Tesla dealership on military highway. Once there, Tesla does not accept third-party warranties you will have to pay for all repairs out-of-pocket with a hope of reimbursement from Max Care. If they approve the reimbursement, it will take 3 to 4 weeks. It's been a cluster bomb. I hope to save someone a ton of trouble and Time.

Ryan always goes the extra mile for his customers. We've been privileged to help him get his…read morebuyers insured and he's always advocating for them so they're taken care of.

Ryan really helped me out. The dealer ship that I bought my car from screwed me over. I went to…read moreRyan at Carafello's auto sales and he helped me get a refund for the extra maintenance fees that I can't even use since l'm never going to go back down to Houston Tx, since I live in norfolk,va. Ryan and his crew don't feed you bullshit, they actually care and want to help you out. I'm definitely going back to get a new car.

I did not think purchasing my first car would be such a breeze! Bryan was awesome & made my…read moreexperience wonderful :) Paperwork took maybe 15 minutes...The vehicle purchased already had 30 Day tags ready upon arrival.Great vehicles at very reasonable prices! If your on a budget, I would highly recommend to check them out. Small Family owned business with 15 years of experience!!!

We needed to purchase a vehicle quickly due to my boyfriend taking a new job an hour and a half…read moreaway. We were looking for a gas efficient used vehicle that we could pass down to our daughter in a few years. We started looking at One Owner Auto and never looked anywhere else. We were greeted by a gentleman named Bryan who was very personable and had all the right answers. He showed us numerous vehicles and offered his unbiased opinion. We ended up purchasing a Hybrid. Bryan made the entire process very easy, with no hidden fees tacked on like most dealerships. There was no back and forth, no shady transactions. We had our tags and title and paperwork completed in about an hour total. The whole buying process was very clear cut and we love the new vehicle! I would 10 out of 10 recommend this dealership if you are in the market for a new vehicle. Ask for Bryan, you will not be disappointed!!!