New year, new flooring! We bought beautiful new tile from Cost Less Carpet on Fowler, and it makes…read moremy heart happy when I see it every time I come home. The tile is strong as heavy objects have already been dropped on it without breaking. It's a very pretty tile imported from Spain. Many have thought it was wood based on looks and think it's amazing. Kim at Cost Less has many years of experience working with builders to match flooring designs, and she effortlessly helped me coordinate existing old tile with the new. I shopped all over Tri-Cities over several weeks, and nowhere had such great help with such competitive prices! We gave a budget and brought samples of our existing tile, and she did the rest. Kim rocks! A few years back, we had the same experience with a different gentleman there while buying the living room carpet. We always gain a ton of knowledge as well as great products from this company. Kyle, the owner, has amazing employees and a great stock of flooring options. Tile, LVP, carpet, laminate, wood, and even countertop options. If they don't have it, they'll get it. Walk in and ask for Kim or call ahead and schedule a time with her. My tile installer, Paul, was very meticulous, honest, and fair. I would hire him again without question. He installs tile, vinyl, laminate, hardwood, stone, and brick.

We went to the Cost Less Carpet on fowler st. Saturday the 7th the minute we walked in the door the…read morewoman behind the counter acted like we were a bother. We told her we were looking at carpet she said go thru that door it's back there so we went to look at the carpet asked for help and received none the one guy says you need a salesman we thought he was getting someone for us but he was too busy making his lunch so we left and won't be back.

Having had our oak kitchen floors refinished several years ago by another company, we were…read moreespecially pleased with the finished product done by All Wood Floors. Although we experienced some dissatisfaction due to miscommunication, I still give the company 5 stars because of the fine workmanship and assistance received after the job had been completed.

Elliott has a ton of experience with original oak floors for alphabet houses like ours. He was very…read morecareful to make sure we were well informed about our options, and he was competitive priced. We are very happy with his work refinishing our oak floors, did I mention it was fast, and no dust?

My wife and I purchased new carpet for our home from the Pasco Cost Less store, based on price and…read moreselection. Nayomi, works the desk, and is a pure delight! She is friendly, efficient and very helpful. After the installation, we noticed the seams were plainly visible. Tino, came out with the installer to inspect the issues and make repairs. Unfortunately, the repairs did not fix the issue. Tino decided the proper resolution was to replace all the carpet with no additional cost to us. Which they did, quickly. I cannot thank Tino and his staff enough for working with us. I strongly recommend Cost Less and Tino to anyone needing carpet. You will be dealing with honest, caring, personnel that understand the meaning of customer service and doing the right thing. Lonnie W.

Needed help with carpet and pad that goes under carpet. They helped me find great items that worked…read morewith my budget. On another trip, I needed a small remnant of carpet, and they helped me find what I needed.

Fantastic service, friendly people and phenomenal results! My 25+ year old carpet which has seen…read moreits fair share of pets and kids over multiple residents is totally refreshed. Extraordinary value and they are very diligent and are willing to work with you. Thank you Continental!

I've only had my carpets cleaned so far, but wanted to share my experience in hopes that it might…read morehelp others. They only charge for what they clean so I didn't have to move all my big furniture. Bed/entertainment center/sofa we're all left in place and they cleaned around it. Bill/Kevin are very responsive, sent me an appointment confirmation, called me when they were on the way. Communication and service is 10/10. Value for the price is great, I highly recommend Continental Cleaning and looking forward to using them again in the future.

I was out of town when it became necessary to make repairs at the rental house. I got in contact…read morewith TC Irrigation and with lots of communication and troubleshooting TCI stayed work almost immediately and completed the job within a week. They did a great job and I am very satisfied with all aspects of the job.

Needed pipes and sprinkler heads replaced. Winter had busted some pipes so I expected a big bill…read more The team came and explained everything and gave prices before each step. Good communication. Great work and great price.

I manage my property remotely and had a fantastic experience with TC Polished Windows. From start…read moreto finish, they were professional, punctual, and easy to work with. Communication was clear, scheduling was simple, and they showed up exactly when they said they would. The difference after the cleaning was night and day. The windows look crystal clear, and it honestly made the whole house feel brighter. They paid attention to details, worked efficiently, and left everything spotless when they were done. I appreciated the photos, videos that they took and my tenants appreciate me keeping the place maintained. It's not always easy to find contractors who take real pride in their work and show up when they say, but these guys absolutely do. Highly recommend if you're in the Tri-Cities area and want your windows done right.

Had TC Polished Windows out to do a window cleaning last fall. Josh did a great job on the windows,…read moreso had him back today to do the windows again, along with a new service called Softwashing, which cleans the entire exterior of the home without damaging it. Our home's stucco exterior hadn't been cleaned since we moved in in 2018, and had a lot of dust, water stains, bird droppings, and smoke grime from all the fires the TriCities area gets every year. The Softwashing took about 5 hours, and Josh and his assistant had our home looking like new by the time they were done. Very impressed with the quality of work, and no damage to the old (2010) stucco. Just a clean bright exterior. While not cheap, the service is a very good value, considering it took them 5 hours to do plus the special detergents and equipment used, and the results speak for themselves. Can recommend enthusiastically.

Absolutely horrible customer service. Gave my flooring contractor the run around for a week saying…read morethe flooring would be in the next day then the next then oh it's just delayed it's being delivered tomorrow. Meanwhile they literally had no idea where the product was, zero communication except lying on delivery dates. Own called me and took zero responsibility and never offered an apology never tried to correct the situation or their actions. Tried to blame me for the situation when they literally made phone calls in front of me unable to find the flooring. My contractor couldn't believe what was going on. Cancelled my order and went to Home flooring. Home flooring was amazing. Great customer service. They ordered the exact same flooring and even $200 cheaper than Luke's. I strongly suggest taking your business elsewhere if your considering Luke's Carpet. Absolutely unprofessional, they take zero responsibility, the owner has no customer service skills or tact with talking to people. Go check out Home flooring. They will take care of you and for. Better price.

Ken is top notch. He helped us with carpet samples to take home. The one we selected goes…read morebeautifully in our living room. He suggested we round the corners to help the area carpet lay flat. So glad we did. He also located a business friend who was coming our way and helped with the delivery. Definitely recommend Luke's for the vast selection, quality and customer service.

Very happy with our service. Lawn looks amazing even after just a few treatments. Thank you!read more

Started off on wrong foot with this company, they accidentally burned my grass…read more BUT ! .... THEY MADE IT ALL GOOD, FREE OF CHARGE .... my grass is beautiful , very happy ! ..... i recommend !