Great car wash, the wash system works well, in and out. Appears a great deal based on price. I go…read moreonce a week

Don't waste your time or money at this car wash. The quality of the wash is awful, as you can see…read morefrom the pictures, the back of my Tahoe had a lot of obvious dirt left on it. They let it drive out like that, one of their prolly had to put eyes on this and felt it was okay to let a cup leave with a half ass job. I will not go here again and do not recommend.

When the guy that owned it before Covid was always there this place was the best. I have had the…read moreultimate car wash with gate privilege since before covid. I had to show that owner I was capable of pulling up into the touch wash safely to get my pass. Since the new owner took over I no longer have privilege to use the touch wash I pay a subscription fee for. In fact, it is now closed most of the time. This is even during business and weekend daytime hours. So I am being forced to use the lesser wash almost every time. They also stopped stocking the vacuum tokens. I am supposed to get one per week. Most of the vacuums don't work, but aren't labeled, so if you do want to use vacuums you can lose money finding out they don't work and no way to get money back. If something doesn't change this month I am canceling my subscription and going to one of the new, state of the art car washes that actually are maintained. Employees have told me the owner now doesn't care that things don't work.

***Update***** Since the owner can only reply with a statement that I am tied to a competitor…read morevalidates this review. (Attached photo of response incase they try to remove it)Police report # O18043081 Ogatamie county sheriff public record. Also my personal email address is adishman49@gmail.com. If you would like proof of my purchases with this company for the last 2 years since I moved here from out of state, plus any other documentation to make an informed decision on this incident please send me a message and I will help you the best I can. *** continue to my review*** I used to enjoy this wash, been here so many times, so much that I figured I'd go ahead and sign up for the monthly unlimited package. That is until the day I had an issue and was told to basicly go away. I called with an issue I had with a wash and was told to bring in my truck to show them what had happened. I show up to only be greeted rudely and told that I am a liar and that they were not responsible for what had happened before they even looked at my vehicle or understood what happened. To top it off they had already cancelled my account before I even showed up. What had happened was their touch car wash side had left scratches all over my truck that morning. The sides, hood, mirrors, tailgate, roof, and new chrome trim I had just placed on my vehicle that weekend. When I tried to show them that the new chrome had even been scratched, I was told they don't cover after market damage anyway, and to leave without understanding that the scratched chrome proved consistancy. They refused to do an incident report or give any insurance info. So I just contacted my insurance and I am going to let them handle it. (My insurance stated they will go after damages on my behalf due to photo proof and receipts of new equipment installation) A police report has also been filed per my insurance company's request, and was instructed this was not a new occurance for this business. So if you love your paint job beware! Also read the other low star reviews of issues with scratched vehicles. Thank you.

Took in my new car after a road trip. This was the first time in my life. I had a full wash done. I…read morecan tell you it will be the last. There was still mud spots on the back of my seats and there was still crumbs and what not on top of them. My mirrors were also terrible.I was very tired that day and did not feel like telling them how to do a job that should've just been done correctly to start with. I personally will never never go back.

Exterior wash was "okay" but not worth the price…read more They advertise interior detailing services but it looked like they did not even attempt to remove my floor mats or vacuum my back seat. Even the bare minimum wash package offers vacuuming and wiping down the interior surfaces. I was disappointed, I only purchased the wash package for the interior detailing because it's hard to find that service since I moved. Don't offer the service if your employees don't perform it. I have one more certificate left, but honestly I can do better at home. I'd recommend saving your money. Hopefully other locations are better but the other reviews I've seen do t give me much hope.

I'm disappointed with my last couple visits. They used to do a pretty good job but earlier this…read moreweek I went to get the car cleaned up before vacation. I purchased the Works+ package. I get home 25 minutes away, open the hatch and the back wasn't even vacuumed, back seat wasn't wiped down. I can be understanding if it was real busy but it wasn't. That means that the people who checked me in and are supposed to do the vacuuming and the people who dry the car and wash the interior windows missed it too. When you pay over $30 for a wash you expect better and I should be able to have confidence it would be done correctly. Almost all the workers were kids maybe there needs to be more supervision. Maybe I'll have to start going to PDQ.

2 years ago I wrote a review with photos about how terrible they cleaned my car and ignored the one…read morething I asked (don't wipe the interior front window). The owner called me and said she would give me a gift card if I took my review off Google so I did. She sent me a $10 gift card... so instead of paying $30 dollars I could pay $20 for a shit job. Today I went back hoping they improved. Absolutely not. I wish I could upload photos because there is so much dirt, hair, and crumbs left on my dash, floor, and center consol. It's no wonder you can't leave a review on Google for this place anymore because all of them would be bad. My advice to you is pay the $10 at Kwik Trip because you will pay for the same amount of service for a third of the price.

Truck needed a wash, was up sold on the "Premium wash" for $36.00. They spent about 5 minutes on my…read morevehicle. They did a poor job. They didn't remove the floor mats and even the spots they did vacuum still had debris. Not sure how you mess up vacuuming... dirty cloths were used on the interior. I had to go back over everything, particularly the windows and windshield. On the exterior, they didn't dry the tires prior to putting on tire shine, then put way too much shine on which then flung onto the sides of the truck when I drove away. 2 stars instead of just 1 because of the free vacuums outside, so I was able to go back over the interior myself after paying $36 for my sub bar wash. Also, the lady at the desk was nice - so there's that.

Worse car wash I've ever had. Even after returning within 5 minutes and pointing out that my car…read morewas not cleaned properly. The "cleaned" for a 2nd time and the dirt was still there. When I pointed it out, their answer was "it comes back". Yeti could clean it with my bared hands and it went away. This was my first time going to them. Will definitely no got back!

they are close my apartment and big washing maching and dryers and reasonable and friendlyread more

This place is by far the cleanest and most friendly place I've ever been to. They are constantly…read morecleaning. Anything goes wrong they fix the problem immediately. I would recommend this place to anyone.

I was able to get in right away. I didn't time it but less than 20 minutes! A coupon for a full…read moreservice car wash was included. Appreciate how fast I got out and the coupon for a car wash is a great perk!!

Best car wash in the area, they offer annual and monthly subscriptions that are an amazing deal!…read moreClean restrooms, offer fuel rewards and have a variety of quality food products from local vendors.

Nice car wash, clean facilities, friendly staff. This is a shell gas station, if you have the…read moreshell rewards card, you get 3 cents off per gallon just for returning to a shell gas station. If you are planing to get a car wash, and have the rewards card, make sure you purchase your car wash inside the gas station to get 10 cents off per gallon on your next visit. I always forget to purchase the wash inside.

It was an amazing gas station experience. Car wash worked well. Attendant was very informativeread more

GCS Stadium Shell consistently provides polite, excellent service--they operate at a level I would…read moreconsider six star. If it weren't for their outstanding staff, I would have already canceled my GCS True North Flash Pass. My one star rating is directed solely at True North's car wash operations. They hold a near monopoly in the area, yet their subscription system crashes frequently and causes repeated service interruptions. The larger concern is the lack of accountability at the local management level. In my experience, issues occurring behind the scenes are not acknowledged or addressed, which leaves customers without clear answers or support. In contrast, Irene in customer service has been consistently helpful, professional, and solution focused. For the long term health of the customer experience, leadership may want to consider aligning management with the level of service Irene provides.