1. Tiffin Motor Homes

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Red Bay, AL

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Tiffin Motor Homes

3.2 (5 reviews)

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RV Solutions

RV Solutions

(8 reviews)

We can't say enough good things about Daniel, Hayley and the whole team at RV Solutions!…read more They're always busy so be sure to book ahead. We've had several things done here: replaced our carpet with luxury vinyl tile, replaced our big awning and replaced our slide toppers. They are friendly and efficient!! I'm sure we will be back to Red Bay next year for more TLC for our motorhome. RV Solutions does quality work for sure.

We brought our 2017 Allegro Bus to Red Bay, AL for a remodel that included new carpet, furniture,…read morecounters, and wallpaper. In our search for the right team to handle the flooring and install of our new sofa, we were pointed toward Daniel, Haley, and the crew at MS RV Solutions. Not being familiar with the ins and outs of scheduling in Red Bay, we originally asked them back in June to book us for flooring and furniture installation in September. We agreed on September 29th, but as often happens with remodel projects, our timeline shifted dramatically and I had to ask Daniel for some flexibility--during a month when they're usually booked solid. To our surprise (and gratitude), Daniel and Haley didn't just accommodate us--they moved things around and got our coach in today, September 5th. Their team took the 12x18' roll of carpet I hauled all the way from California in the basement of my coach, spread it, cut it, bound it, and installed it on the slides, around the base of the bed, and on the steps. They even turned the remnants into a perfectly bound entry rug. And they did all of this in just one day! They've treated our coach like it was their own. The craftsmanship was excellent, the turnaround time unbelievable, and the customer service outstanding. We'll be back on the 29th for the new sofa install, and I couldn't be more confident that it will be handled just as well. If you're looking for a team that's skilled, flexible, and truly customer-focused, MS RV Solutions is the one to call!

Tiffin Motor Homes - sidewall in front of rear bedroom slide on driver side

Tiffin Motor Homes

(29 reviews)

In October 2015 we took our 2013 Tiffin 36LA to Red Bay for several minor repairs. Their campground…read morewas full but made arrangements with another nearby RV company. We were told to be ready at any giving time because we were scheduled for the Express Bay 3 hour time window. The first day a representative came by and recorded my needed repairs. He told us to stay close by because they could call at any time. He said if we didn't get called by 3pm we would not get serviced that day because they closed the shop at that time. The next day a satellite tech came by and fixed our tv problems at the site. He was a very knowledgable and efficient man. For the next 8 days we waited for our call but it didn't come. Seems that if you are within your one year warrenty they get put ahead of other customers which is good for those folks but not me! Finally on the 10th day we were called to be at a certain bay number. The 2 man crew went about making the repairs until I was told that to get my rear jack fixed I would have to move to another bay for that work but that I would have to schedule that another time. Of course I was not very happy about that and begain complaining when a tech from the jack repair bay come over and asked what the jack was doing. We moved to his bay and he changed a part that had me on my way in 10 min. Even though he had another customer headed to his bay. So even after the 10 day wait I left a satisfied customer.

My 2025 Tiffin Allegro Bus (Bob Tiffin model) that is still under warranty. On April 23, while…read moretraveling no more than 10-15 MPH through the Smoky Mountains in Cherokee North Carolina with my 2025 Tiffin Allegro Bus (Bob Tiffin model), the brakes caught fire. This required ultimately the replacement of all braking components, totaling $12,049.10. There were no dashboard alerts or visible warning signs while driving. Repairs were not made until seven days after the incident. During that time, I went back and forth with Tiffin by phone, keeping them informed of the situation and offering the opportunity for inspection prior to repairs. There was ample time for this, but no one was sent. Both Truck Repair owners including Redmond Trucking, the dealer's mechanic from Campers Inn, and Trantham Trucking stated in writing on their invoices that the issue was incorrect brake calibration. Specifically, the engine brake should have been set at 5 MPH as stated directly in the Tiffin specifications and on their website, but was set from the factory at 20 MPH. In addition, the rear brakes were also incorrectly calibrated. I have been informed that this exact issue occurred with one of the owners at Campers Inn, where the brakes caught fire and Tiffin covered those repairs under warranty. However, I am now being told that my situation will not be covered under warranty. Tiffin, specifically Greg Dee's, has stated that there is nothing wrong with the coach and that I will not be reimbursed under warranty. This position is difficult to understand given the specific circumstances. Two independent mechanics both confirmed that the brakes were incorrectly set at the factory, contrary to Tiffin's own specifications. Both mechanics stated that the engine brake should have been set to engage at 5 MPH, as specified by Tiffin. I simply want to be reimbursed for the work needed on my bus which should be under warranty

Tiffin Motor Homes - rv_dealers - Updated October 2026

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