Had significant damage to the rear cap of our RV. Chris repaired the fiberglass, filled all the…read morecracks, and repainted. Results looked better than new. He took the time to make sure everything looked great. He is in a new shop that is still a work in progress. Improvements are underway.

I had previously had some work done here, and they did a good job, but this second time, not so…read moremuch... We requested them to fix a slide leak. The next day, it rained, so we were back in because it still leaked. They worked on it some more and we had to leave for our next location. It's still leaking. They also removed our dinette and put in a computer work station. It functions well, but they left some trim off and we had to point it out so they could finish the job. The other thing that irked me was they left the whole camper a complete mess. Sawdust everywhere and bits and parts laying around. Not happy, and we will not be returning.

Bought a used consignment motorhome from Benny and his wife. They are great people. There were…read morevery informative, upfront, guided us through all of the features, and even pointed out the deficiencies they knew about. Reading the Tiffin-specific motorhome ownership forums on the internet, Bunk House has a fantastic reputation for the work they do.

We came 900 miles to get our Tiffin serviced by Bay Diesel and will continue to do so. This shop is…read moresuper efficient, and can be trusted to service and/or work on your Tiffin. A few things that were done was the servicing of the generator & engine. We also had the DEF head replaced. Great job Bay Diesel!

The whole staff is great to deal with. Since they service a LOT of Tiffins, they know what they are…read moredoing and pretty fast. We've had basic engine, generator, and suspension work done over the last 2 years. They don't just mindlessly do an assigned task. They inspect things to help you stay on your travels, not on the side of the road. Their prices are reasonable. I just wish they were closer.

Bruce and his crew do excellent work. Looks like new can't tell any body work was done. Highly…read morerecommend!! Its worth the trip to Red Bay.

We knew Bruce and his team did first class work since Bob Tiffin recommended him at a rally we were…read moreat several years ago. However, it wasn't until this summer we realized how much MORE than fair his pricing is. We considered getting the work done in Richmond, but they quoted a rate 10 and a half times more than what Bruce charged. We will never get work done anywhere else. Thank you Bruce & Melanie!

We drove from Jacksonville, Florida, to Red Bay Alabama for electrical problems along with body…read morework. Ask for Keith and Brandon

I would like to give Mathew Irwin in Red Bay tiffin phone in Technical service and support a BIG…read moreshout out and thank you !! Me and my wife were traveling to a wedding in Chicago and our 2019 Tiffin allegro Bus got the dreaded DEF head sensor failure . Well , not only did Mathew set up over night delivery of the part , he also made sure everything was set up with the Mobil Tech from Cummins to do the repair after receiving the part . I just want to sincerely thank Mathew for taking such good care of us in a very stressful time ! And this is why we bought a Tiffin !!

Ricky, Sean and the guys here are top notch! They're quick and efficient, yet take their time to…read morebe sure they catch everything. They do paint and minor repair. They fixed our generator bay door - it finally closes straight now! Friendly staff, nice little waiting room. You can even buy farm fresh eggs (from Ricky's grandson). Highly recommend!

Ricky and his crew make everything look brand new! They primarily work on motorhomes, but if you…read moreask *really* nicely they might even give your 16-year-old Mini Cooper a complete makeover.

Red Bay Body Shop did an exceptional job repairing/painting my car due to an accident. The owners…read moreand employees are highly efficient, helpful and extremely friendly. I had my car back within a week once they received the insurance information. Highly recommended for any person needing an oil change to body work! The business is definitely customer base and the prices are extremely fair!

Jeff Pharr and team worked on our coach (reworked gutters) on a day's notice after the Tiffin…read moreservice center was unable to fit us in. They did an excellent job and did it for much less money than the estimate provided. After completing the job that day, they let us tap into electric and stay the night so we could get an early start in the morning. This is a class act and we will certainly solicit them again if we need any work.

In October 2015 we took our 2013 Tiffin 36LA to Red Bay for several minor repairs. Their campground…read morewas full but made arrangements with another nearby RV company. We were told to be ready at any giving time because we were scheduled for the Express Bay 3 hour time window. The first day a representative came by and recorded my needed repairs. He told us to stay close by because they could call at any time. He said if we didn't get called by 3pm we would not get serviced that day because they closed the shop at that time. The next day a satellite tech came by and fixed our tv problems at the site. He was a very knowledgable and efficient man. For the next 8 days we waited for our call but it didn't come. Seems that if you are within your one year warrenty they get put ahead of other customers which is good for those folks but not me! Finally on the 10th day we were called to be at a certain bay number. The 2 man crew went about making the repairs until I was told that to get my rear jack fixed I would have to move to another bay for that work but that I would have to schedule that another time. Of course I was not very happy about that and begain complaining when a tech from the jack repair bay come over and asked what the jack was doing. We moved to his bay and he changed a part that had me on my way in 10 min. Even though he had another customer headed to his bay. So even after the 10 day wait I left a satisfied customer.

My 2025 Tiffin Allegro Bus (Bob Tiffin model) that is still under warranty. On April 23, while…read moretraveling no more than 10-15 MPH through the Smoky Mountains in Cherokee North Carolina with my 2025 Tiffin Allegro Bus (Bob Tiffin model), the brakes caught fire. This required ultimately the replacement of all braking components, totaling $12,049.10. There were no dashboard alerts or visible warning signs while driving. Repairs were not made until seven days after the incident. During that time, I went back and forth with Tiffin by phone, keeping them informed of the situation and offering the opportunity for inspection prior to repairs. There was ample time for this, but no one was sent. Both Truck Repair owners including Redmond Trucking, the dealer's mechanic from Campers Inn, and Trantham Trucking stated in writing on their invoices that the issue was incorrect brake calibration. Specifically, the engine brake should have been set at 5 MPH as stated directly in the Tiffin specifications and on their website, but was set from the factory at 20 MPH. In addition, the rear brakes were also incorrectly calibrated. I have been informed that this exact issue occurred with one of the owners at Campers Inn, where the brakes caught fire and Tiffin covered those repairs under warranty. However, I am now being told that my situation will not be covered under warranty. Tiffin, specifically Greg Dee's, has stated that there is nothing wrong with the coach and that I will not be reimbursed under warranty. This position is difficult to understand given the specific circumstances. Two independent mechanics both confirmed that the brakes were incorrectly set at the factory, contrary to Tiffin's own specifications. Both mechanics stated that the engine brake should have been set to engage at 5 MPH, as specified by Tiffin. I simply want to be reimbursed for the work needed on my bus which should be under warranty