It took the stylist 4 hours to destroy all the work I'd put in for the last couple of years trying…read moreto grow out my gray. I'd gotten it past the really awkward phase. I asked for babylights through the transition part of my hair, a silver gloss, and a layered haircut. After 4 hours and this putrid color, the stylist hadn't even gotten to the cut yet. I left without the cut or blow-dry/style. Anyone who has ever gone through the process of trying to grow color out of hair knows this isn't just about getting a one time bad color. Even if I was refunded my money, I'd still need the fix for the immediate hair plus 2 years of ongoing maintenance color. This is literally a cost to me of over $1k plus the hours and hours I will have to commit to it again. My hair feels like straw, when it was very healthy going in. Plus, there's just the fact that I'm old. 2 years is significant. I am furious. More so at the management than the stylist. This was her first day...part of the reason for 4 hours. She had to continually leave me to go consult with others. Somebody that new, that timid, and with that many questions needed someone with her, assisting. I deserved that. She deserved that. WORST.SALON.EXPERIENCE.EVER!

Would not recommend coming here. Since the owner never returned my call, I'm going to let everyone…read morehere know what happened and you can decide for yourself if you wish to risk your money or not. Mine is hard to come by and I waited a very long time to get my hair done just to have it done wrong. I stopped in to CoCapelli mid June because I was searching for someone that specialized in platinum blonde color. I found Alivia on their website and stopped in to see if I could get a consultation scheduled. I was informed that she was out with a broken arm and a different stylist was recommended. I told the receptionist that I have complex hair, need someone very well versed in platinums and I wanted to make sure the stylist I got had over 10 years experience. She assured me the stylist she was recommending was the right fit, scheduled an appointment for my hair to get color on July 19th. I reached out to this stylist and requested a consultation in advance to make sure she fully knew what I was wanting done and could see why I was letting my natural light brown color grow out since last year. She texted me back that a consultation was not necessary, I was going to be her last appointment that day and we'd have plenty of time to talk. Red flag #1. I did send her pictures of my current hair color, and the pictures of what I was trying to achieve with putting some platinum in it but not wanting a lot of that because I had to have very low maintenance color, I could not come back every 8 weeks to get my color redone. I wanted to have it mostly my natural light brown color with some platinum added in for dimension and high contrast. So I get to my 1:00 appointment and meet her, very sweet, but I find out that I am no longer the last appointment, she is saying I was booked for foils and should have been booked for balayage and we have to get going. Red flag #2.... I did ask if I should reschedule, and she said no no no, we can make this work. I once again showed her the pictures of brown hair with some streaks of platinum worked in but a lot of the base color was still there and there was a lot of contrast between that and the platinum. When we got back to the chair after color, wash and rinse, she had a heck of a time brushing out my hair. It was very snarled from all the back combing and she wasn't hurting my scalp pulling my hair so hard but I was concerned it was stretching freshly colored hair and damaging it (later I find out I do have broken hair!). We finally got it brushed out and then started talking about a cut but by now we were quickly running out of time. She cut the back in a V like I asked her to, trimmed the sides but after talking about point cutting my bangs, never got around to it. She started blow drying my hair and just kept saying "oh it's so pretty" over and over - Red flag again. When I looked in the mirror, I commented about how much blonde there was and she said "all I did was follow what your previous stylist did". My heart sank. If I wanted that, I would have gone to my previous stylist and that's not at all what I asked you to do. By the time she got the blow dry done, I was speechless. Most and I do mean most, of my light brown hair was all gone. She put so much blonde in my hair and then all of my bangs are now bright yellow and there is this lovely (NOT) orange glow on the top of my head that I couldn't hide if I wanted to. I tried to like it, for her sake. She put a lot of work into it and a lot of time but it's not what I wanted, I've had the overall blonde look before, many times, it's not what I wanted at all and not what I waited 10 months for. And then she was in such a hurry to get out of there that she didn't even tell me about the product she recommended at the start of the appointment that would help take care of my hair after she did it. I had a trim scheduled for September but by the time Tuesday rolled around I was too upset after having to look at this mess all weekend. I called Tuesday to cancel that appointment and the receptionist that answered is the same one that was there when I got my hair done. I told her to cancel my cut, I'm not coming back. She asked why and kept pushing until I told her. She said they are very customer service oriented and truly care about their clients there and their happiness and that she'd have the owner call me about it and try and fix it. Well it's now been over 2 weeks since that phone call and there has been no phone call from anyone and no text messages so it's obvious they don't care about their clients. They got my money once but it will never happen twice. Now I have to start all over again trying to get my natural color to grow back out with all this blonde, it's going to look awful! Upsetting experience here!

I was butchered on my last haircut. A friend brought me here , I am so pleased ! The lady that cut…read moremy hair, Lee, is extremely nice and pays attention to what you say !! Good vibes all the way around !!!

Katlyn did a great color and cut for me. She listened to my concerns and was awesome.read more

I started going to Misty earlier this year and was apprehensive that someone at a salon so close to…read morehome wouldn't rival the salons in Nashville. I can gladly say, I was wrong! I got a wild hair and decided I wanted to go blonde this summer. Misty helped me regain touch with reality since my natural color is dark brown, but she also gradually got me to a BEAUTIFUL blonde color that I absolutely loved. She helps me think outside of the box and pushes me to try new things, but I never walk away with something that's "just not me." I get compliments on my color all the time. Misty also did my hair and makeup for a black tie gala we had last Spring and I got compliments all night long. I have a feeling I'll be going to Misty for a long one to come!

Misty has been cutting, coloring, and styling my hair for ten years. I have curly hair and she…read moreknows the proper way to cut curly, which is hard to find! She's a gem and I'm happy she is in my hometown - I don't have to drive to Nashville for the superb service she gives! I'm always happy with the color, even when I tell her, "surprise me!" She takes the time to truly get to know her clients. I always enjoy chatting with her during my appointment and value her opinion when I want a change. I would recommend her every time!

Followed Ashley to Bliss' new location. A little tricky to find the first time but no problem,…read morereally. Cute place with friendly staff. Love their booths made with rough sawed wood. Nice music in the background. Very accommodating. Offer beverages and strive to make you happy. Staff works together on consultations. Very happy with the service here.

I walked into the salon because both phone numbers on the website weren't working for some reason…read more I just needed my hair trimmed and wanted to know how much they charged. I was quoted a price and was told they had availability the next morning. I was excited to try out the Salon and made the appointment. When I arrived Saturday morning the Owner said his employee called in sick and he was doing my hair. When I sat in the chair he said " Do you know how much I charge?" I said, No, but I was quoted a price by your employee yesterday..... Long story short, he was trying to charge me DOUBLE because his employee didn't show up.

Great value for high-quality services. Always get exactly what I asked and am never disappointed…read more The staff work a flexible schedule so it's best to call ahead. Everyone is always very friendly.

I hardly ever write reviews. Had an appointment. Texted us that they had overbooked one of the…read moresessions. When we got there the staff looked at us but no one talked to us. One walked out to see but turned away to ignore us. When another person walked in a while after we had just been standing there they immediately greeted her and started her services. Very disappointed.

Debbie is a teacher--and today I was her student. I have had curly hair all my life and have used a…read moreflat iron for at least 10 years. Recently I started attempting to resurrect the curl, but it just always looked tired...UNTIL TODAY! Debbie is every Curly Girl's girl!

From out of town and utilized yelp reviews to find a barber. Rudy was very professional and spent…read moremore time than my barber at home and best yet " wife approved "did an excellent job. I highly recommend his services.

Moved to the area recently and am so excited to have found my place! Everyone was so friendly, the…read moreplace is cute and clean, and I actually LEARNED how to recreate the style I left with! I'll definitely be back!

My son and I go here and every time Val does an absolute fantastic job! I was so happy when Val was…read moredone my hair and my son's hair always feels so healthy when we leave. Ask for Val, she will make you look and feel Beautiful

So this review doesn't directly involve me, but after hearing about my friend's experience this is…read morethe only way to get the shops attention. My friend wanted a keratin treatment and essentially left unhappy with the results. Not wanting to cause a scene she paid AND tipped but reached out to discuss the issue with the manager. Not only was her experience dismissed she really wasn't even heard out or empathized. As black women our hair is part of our identity and she left feeling like she couldn't be seen in public. I understand the customer isn't always right, but there's almost always a way to create a better experience through empathy, communication, and a willingness to help. Unfortunately, that didn't seem to happen here Book with caution here and expect them not to hear out customer complaints.

I was in town and booked with Sam for a highlight, it's perfect! She did an amazing job I'll be…read morewilling to travel back just to have her continue to do my color. In the salon the vibe was relaxed and quite exactly what I needed that day!

I've been booking Auriel for haircuts here for about a year now and I can't recommend her enough! I…read moretend to choose Asian stylists because they are familiar with my hair texture and style, and Auriel truly gets it right every time. All her tools are clean and she is extremely precise. I've bought a few hair products from the salon too after trying them out at my appointment and getting recommendations, and my hair has never felt or looked healthier! The whole process from shampooing (they use Oribe! ) to the cut, blow dry, and style feels so luxurious and relaxing. The salon is clean and everybody is very welcoming. I would recommend booking a few weeks out! The appointment times do get filled out so plan in advance.

I needed a haircut BADLY and thanks to Yelp, I found Auriel. She took her time to check out my…read morehair, offer suggestions and think through my requests. Her feedback and plan were on point! I absolutely looooove the way it turned out! I have found my new permanent salon and stylist. I can honestly say that i have never been happier from a haircut before. And what takes this place over the top? Taylor, because she is super sweet and has amazing taste in music. The salon was jammin to En Vogue for goodness sakes! Also, Debra! OMG she is a freaking treasure. The best shampoo of my life. What does this place charge for shampoo? I'm just going to go for that. It's THAT amazing. Overall, I just had such a wonderful experience here. Thank you so much Yelp!

I had Andy do my hair. He made it so blonde! He's amazing and so funny. I've been going to him for…read morethe longest time and he is a PRO!!

When I called to make an appointment for a color and cut, Mary was very friendly and was very…read morehelpful in pairing me with a stylist who would listen to what I want and take into consideration my type of hair, etc. She paired me with Jamie, and I'm so glad she did! The salon is comfortably stylish and the waiting area had jewelry and hair/skin products to peruse while you wait. Jaime came out to lead me back to her station and welcomed me with a warm smile and greeting. She asked about my hair goals and matched my color perfectly. We had nice conversation while she applied color, then brought me magazines and water while it processed. For those who have been through the horror of a scissor-happy stylist, let me assure you that Jamie is a "safe place" for you and your hair! She trimmed and shaped my hair just enough for its health, then blew it out for me. It looked and felt fabulous. Also, I found the price to be very reasonable. I can highly recommend Jamie and Cheveaux Salon.