I came for a blowout with a big group of girls as part of a bachelorette party and Dry House did…read morethe BEST job! They were able to accommodate 7 of us on a Saturday and we had the best time. From the minute we walked in we felt welcomed and taken care of. Erika was my stylist and let me tell you -- she is a miracle worker! She took time to gather some ideas about what I wanted my hair to look like and I loved it! The entire experience was relaxing and so much fun. They welcomed our big group and we all left feeling great. Easy parking, kind and talented employees, cute space, and reasonable prices! I wish I lived closer and I would come on a regular basis!

Got my hair highlighted for the first time in 2 years after having a baby. Spent almost $400 for a…read morecut, temp color root coverage, and partial highlight. My highlight color was brassy, chunky in placement and I honestly was embarrassed to even wear it down. I had to have it corrected by a color specialist and have had 2 appts so far. 1 more to go - so I don't ruin my hair. Had to cut off an additional 5 inches of hair due to how bad the color was. I told the stylist, Maggie, this - and asked for a partial refund. She said sure, by the end of the week she would. I sent a reminder on Friday morning, she responded saying she would do it asap - and she never sent anything. Then responded again around 6 pm saying she would send it and that it was a really busy day, yet never sent it even after that. Having a new baby, the holidays, and going back to work after maternity leave and now I have to find a spare 8-10 hours to sit in a salon (not an easy task) to have my hair fixed over a month and spend about $800. I think if the DryHouse cared about the fact they messed up, a refund would not have even had to be mentioned, but something that would be done out of courtesy. At this point, I'll just move on but wanted to share my experience.

Absolutely do not recommend. Charged my card for 3 appointments that weren't completed because of…read moretheir scheduling errors. Their stylist Claire also stated this is not the first time their schedules have been overloaded. I made an appointment for 5 girls to get blowouts. The last one beginning at 530 They completed the first 2 at 5:30. Claire then stated "the salon is a chain and they are not allowed to be open later than 6" So at that point they did not have time for the remaining 3 blowouts. I then received a text from the owner stating I would be charged regardless even though her own staff stated they were not allowed to remain after hours. When I called to dicsuss what happened she proceeded to just speak over me to the point I had to text her. Would give 0 stars if I could.

I had an appointment a while back that still haunts me from time to time so I figured I'd finally…read morejust leave a review. I had surgery about a year ago and knew I was going to be unable to wash my own hair the week afterwards, so I decided to book an appointment here. First, my stylist wasn't there on time. About 10 minutes into me waiting, the girl at the front desk called my stylist to make sure that she was on her way for our appointment. When my stylist finally got there, she gave the girl attitude for calling to check on her and basically told her that she didn't need to call because if she didn't say she wasn't coming, she was coming... she was 20 minutes late by the time she got there. I'd be concerned if someone wasn't there for their appointment, too. Anyway. Luckily, I wasn't in a rush and was just happy to be having my hair blown out. Once my appointment finally started, the girl bashed the other girl to me and gossiped and complained about the other employees that worked there. I was very uncomfortable and just tried to kind of nod and smile and change the topic because how unprofessional. She then asked me why I was getting a blowout, and I was honest and told her I had surgery and didn't want to have my boyfriend or a family member wash my hair, so I'd decided to just book an appointment. She then proceeded to ask me prying questions about what kind of surgery I was having and why I was having it. Just too far. You don't ask that. If someone wants to tell you what kind of surgery they're having, they'll tell you. All that just for the service to not be good. She kept blasting super hot hair on my roots for long periods that burned extremely badly and actually FRIED my hair. Like literally left damage on my hair. My hair was frizzy at the root even after washing until a month later. It left my baby and new hairs visibly fried. My blowout was overwhelmingly mediocre and, honestly, painful, and I could have done a much better job myself had I been able to do my own hair at the time. I had really hoped that this would be a nice experience given my circumstances at the time and thought it would be a nice pick me up. I thought wrong. Won't be back.

I went to Element Salon Green Hills after putting off a haircut for way too long, and I'm honestly…read moreso glad I did. My stylist was super sweet and really listened to what I wanted instead of just rushing through the appointment. I have slightly wavy hair and she showed me a couple of easy ways to style it so it actually looks good on normal days too. The whole salon feels really calm and welcoming, which made the experience even better. My hair hasn't looked this healthy in a while and I've already gotten a few compliments. Definitely coming back next time. ‍

Have gone here twice. This is a nice place but I was one of only two men there one time and the…read moreonly man the other. Two different females took care of my haircut and dye need. The first cut my sideburns way too high instead of middle ear as I asked and didn't square the back as I asked, And she failed the eyebrows as I asked. The second also cut the sideburns too high but did square the back as I wanted. The problem was she failed to use vasoline or something else to prevent the black dye from staining my head on the front, back and sides. I looked ridiulious. It took lots of medical grade rubbing alcohol and two weeks of daily rubbing the alcohol on my skin to get it off. It cost $107 each time for the screwed up haircut. NEVER AGAIN!!! I went to Sports Clips and got the haircut perfectly done for $28 including tip. And I went to Sally Beauty to get the needed hair dye and application stuff to do it myself in just 45 minutes with great results.

The salon was available early in the morning my highlights and root touchup came out beautiful…read more Salon is clean modern spacious with professional stylist that are courteous and helpful Beverages available My colorist Grizel was wonderful

In regard to my first review due to the incorrect details in the response…read more Jaime, I didn't ever ask for anything brighter. Ever. I remember telling you on the phone I didn't want anything brighter so I'm not sure why that continues to be confusing for everyone. She wanted to make it brighter because she rushed through her work to the second time. She was in a hurry because I was a reschedule from her calling in sick the time before. That day she cancelled on me--4 hours before my appointment. Yes, she did great the first time. So much so that I did recommend my wife, not spouse, to her for a cut. We can use the same words for everyone, defining relationships, right? We both cancelled after HER cancellation and her not listening to anything I said while in the chair the second time. I think I spent around $300? For that type of service and to not own the mistake ! No thank you. There are plenty of salons in Nashville

Didn't feel like packing hair stuff on a trip so I stopped in for a blowout. It was a nice treat…read more My hair looked great. They were friendly and listened to what I wanted. Next time you don't want to deal with your hair I'd recommend stopping in.

I had a walk in and they said come back at 2:15. I left and on my way back got stuck behind a car…read moreaccident. When I called to them know I was running a few minutes late they said no problem, see you soon. I pay for parking and walk in and they said since I was in 10 minutes late, no longer could do my appointment. Bad customer service, lack of communication, and zero empathy. Not impressed.

I've been going to Kendall for several years now, and can't recommend enough! I first started…read moreseeing her at Spoke & Weal in LA, where we immediately bonded over both being from Nashville. She gave me some of the best haircuts (and blow outs) I've ever had, so when we coincidentally moved back to Nashville around the same time, I was thrilled to be able to continue seeing her. Her haircuts grow out beautifully (can't tell you how many compliments I get). As someone with thick hair, I love the movement and life she brings to every cut. One of the things I appreciate most is that she just gets it--I never have to explain what I want. She always knows exactly what to do! On top of that, she's genuinely great to talk to, which makes the whole experience even better!

Beautiful salon, great people. I have gone here and had Allie cut/style my hair. Cut over 15…read moreinches off and I love it!

Cindy is the best!!! Super knowledgeable and professional. Highly recommend her to anyone looking…read moreinto extensions. She transformed my hair.

If you're looking for the best in hair extensions, Cindy is it. Extensions are a big investment of…read moretime and money, and after years of trying different stylists, none compared. Cindy has been doing extensions long before they were popular, has won awards, and her work speaks for itself--mine have never fallen out and always look natural. On top of that, she's fun to chat with, making every appointment enjoyable. Truly the best! --Lynn Musillami- Nashville, TN

Wedding was in October, but only making a recommendation now. I was nervous getting my hair done…read moreand seeing if it would last the whole day, but I went early Saturday morning and my hair stayed pretty much like this all day until my wedding at 2pm. I wore a long catherdral veil during the ceremony and even after when I took it out for the reception the hair still kept all the gorgeous waves the whole night until 11pm. I loved my experience and would definitely recommend!! I believe I worked with Megan and she was so friendly and sweet even to my family who stopped in to say hi during the appointment.

Adam was wonderful! Will be coming back in the future. Have me exactly what I wanted, had good…read moreconvo and worked fast under my time constraint

Tania is a wonderful stylist. She listens to all your wants and needs for styling and does a…read moreperfect blowout! Thank you Tania.

Beware of cancellation policy changes. I had an appointment and missed the appointment because I…read morewas very sick. I was so sick, my husband found me on the steps because I was too weak to get upstairs. I was changed the full amount of my appointment, despite the website saying it was only half the cost. I called the salon and was told the cancellation policy changed since re-opening but they did not change their website. This is a terrible policy. My choices were to go to my appointment sick or lose my money. I understand I did not show up for my appointment but I was terribly sick and was trying to keep others safe.

I had a great experience here with Kelley! I scheduled my cut and blowout online and I was able to…read moreget an appointment for the very next day. The location was easy to find and very clean and open with lots of natural light. Kelley what is super friendly and attentive to my requests for the cut. I don't think I'm too picky, and the only thing I really asked was to ensure I could still tie my hair up for workouts, so she was great about taking that and turning it into a great cut! She added some curls to my blowout to ensure that it would stay for a little extra time. I've never gotten a blowout before and was really happy with the results! I added a lot of volume to my otherwise straight and relatively flat hair.

We called ahead about a month out to make multiple appointments for a girls weekend in town. Easier…read moreto call than try to schedule online as that's really meant for one appointment at a time. They accommodated all the asks, blow outs, blow out with extensions, no wash blowout (thought my friend said she felt rushed), and multiple make up applications with lashes. All service providers were nice, listening to requests, everyone looked great. Blowout was $55 w/o tip. There are other national chains in the area but this is a Nashville franchise so wanted to support local. Check them out.