I purchased 2 charms online and for my bracelet and was told I would have to pay for the attaching links, which is ridiculous!! I was dealing with the Oakridge Tiffany store and they are ,, by far, the WORST customer service I have ever come across. DO NOT SHOP THERE!!! I called on line and they told me to go to the Vancouver store and they would be able to help me. I arrived there and NOONE would even acknowledge my existence.
I had all but given up on ever dealing with Tiffany Canada then I decided to go to Holt Renfrew Tiffany , thankfully, and met Kate Harris. I explained what I was looking for and she went directly to her manager and the links were given to me at no charge.
DO NOT SHOP ANYWHERE ELSE. Kate was very professional and I will recommend her to everyone I know. read more