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Tiffany & Co

2.7 (67 reviews)
Ultra High-EndJewelry

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The BEST customer service!
Bill S.

I have to write about the amazing service I received from this store today. In 2015, my son drove from Suffolk County and made a purchase for his mom. My wife was so impressed with his generosity and the fact he drove this far to buy her a gift. She wore the jewelry she received as a gift on special occasions, it wasn't an everyday item. My wife noticed a defect in the product and we traveled back to the store along with the receipt to confirm the proof of purchase. The Customer Service representative we first met with said the item was purchased in 2015, there is nothing that can be done as far as replacement. We'd have to pay to have the item repaired. We asked to speak to a manager and Ms Reyes came to assist us. Without going into detail, Ms Reyes was professional and immediately rectified the situation. She gave us a replacement item and said sorry for our inconvenience. Folks, that is simply amazing customer service. I hope Tiffany management reads this review because we have purchased from the store over the years and it's great to know there are true professionals like Ms Reyes managing customer service situations as the one we had today.

Private viewing room
Daniella S.

It's Tiffany and so what else can I say but that you get that full blown Tiffany teal to the bone experience from once you walk in those doors to when forking over big bucks for a chunk of ice. Their engagement rings are oh-so Tiffany gorgeous and the experience of perusing is really an amazingly luxurious and elegant affair. No pressure all cordiality. I bought my engineer daughter a chunky hardware piece for graduation, and my other daughter who is all organic I got her the Peace olive leaves set while my youngest who adores animals chose the little elephant set that donated to African wildlife. I just came back from there now after Sandita who is bejeweled in Tiffany head to toe sold us Tiffany classic solitaire earrings. My point is there is something for everyone at Tiffany's. And I'm referring to style as well as price. There are affordable gifts to give someone and have them feel bathed in that Tiffany teal without breaking the bank. And the experience is always delightful, whoever helps you out. You feel absolutely comfortable in your jean jacket and mules and are treated with the same aplomb. They are smart enough to know the importance of making the experience feel familiar and fun for whoever walks in their doors. When you are dropping $48k on solitaires they don't mind what you wear on your Sunday chill day. I'll always buy from Tiffany's its a joy to shop here for anyone and any occasion.

Feng S.

The quality of the ring is very bad. My wife has been scratched for only five minutes. She did nothing, just tried the next size. Because the ring a little larger. So she wanted me to change. But the manager's attitude is bad. I feel bad now.

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3 months ago

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5 years ago

Women who works in the customer service area where you drop off jewelry for cleaning was rude.

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Ask the Community - Tiffany & Co

Review Highlights - Tiffany & Co

I just came back from there now after Sandita who is bejeweled in Tiffany head to toe sold us Tiffany classic solitaire earrings.

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Manhasset Jewelers - Before and after setting

Manhasset Jewelers

4.7(13 reviews)
1.3 mi

I have been into Manhasset Jewelers on a few occasions, mostly to have a piece of my jewelry or…read morewatch repaired, and each time I have been impressed with how friendly the staff is. Jack, the owner, is especially helpful, friendly, and laid back, he is there to help and answer any questions, but never pressures you into purchasing anything. On one occasion I took to him a thin gold chain that had gotten tangled very badly, he worked on it (I think for a few hours!) and managed to get it untangled- he didn't charge me a thing for the service! Jack has a great local business right in our Manhasset town, and I hope that our community continues to support him because he is a gem. Thank you Jack!!!

If you're looking for a patient, trustworthy, expert jeweler, look no further. You have found the…read moreplace that has something for everyone, at every price point, and the type of service you want when making such a large purchase. I came in just to browse and walked out with three sets of earrings. Jack was extremely patient, calm and soft spoken, and an absolute joy to work with. He let me take out almost every pair of earrings and not once did I ever feel pressured to spend more. He gave his honest opinions after hearing what I was looking for and never tried to push me towards something that cost more, just so he could make more money. In the end, I not only received exceptional service, but 3 beautiful sets of earrings at a price that is even better than I expected - and I don't even know him. He didn't owe me anything, so it is very clear he is here to provide quality products, great service, at a price that is fair for everyone. I cannot recommend Jack and Manhasset Jewelers enough. One visit and you'll know you found your jeweler for life. I can't wait to come back and find something new.

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Jalee Fine Custom Jewelry & Jewelry Repairs - Where the back snapped off - *paper thin* gold connection, not structurally soudn

Jalee Fine Custom Jewelry & Jewelry Repairs

4.8(83 reviews)
8.5 miDowntown Flushing, Flushing
$$

I've been looking for a place to cut my permanent 14k gold anklet and add a clasp. I asked a few…read moreplaces and they all quoted me almost as much as I paid for the anklet itself (absurd prices). I contacted this business on Yelp and Jerry was super responsive. I decided to go down to Main Street (I avoid this area like the plague bc it's so busy) but it was well worth the trip. His booth is inside a building with multiple businesses and his is on the left side about halfway in. It was a Saturday so it was busy. He was so friendly, personable and honest. He cut the anklet, added the clasp and it came out very good. He finished within 25 min or so while I waited. I loved giving my business to this small business and nice guy. Thank you!

I'm incredibly grateful to Jerry and his team for repairing my necklace so well. I got a beautiful…read moreand expensive necklace from my boyfriend as an early christmas gift which broke a few days after. I was devastated. Jerry fixed it so well, in just a few days and was very affordable. I will absolutely return. They also sell beautiful jewelry and I will definitely be doing business with him again. I highly recommend this hidden gem for your jewelry needs.

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Two By London - The facade of TWO by LONDON at the Americana Manhasset!

Two By London

4.7(44 reviews)
0.1 mi
$$$

I'm delighted to revise my previous review. After the band of my engagement ring broke, I called…read moreTwo By London. It was purchased over seven years ago, so at first there were a few issues. However, after looking at photos, Andriana took exceptional care of my ring at all stages, from mailing to communication to setting up the repair with the jeweler. I am grateful for her diligent customer service and expertise in her field and recommend Two By London wholeheartedly. For us, buying an engagement was part of creating an heirloom for our family. Andriana and her team take this sentiment and their work seriously, which means a great deal to me. Thank you!

My husband and I have been together for 20 years and he said it was time to upgrade my engagement…read morering. We were in the area and my husband asked if I'd like to go in and take a look to see if I can find something I'd like. We walked in and were immediately greeted, asked if I needed any help and I said no thanks I'm just browsing. They said if I have any questions to please let them know. I walked the whole store, except this one little spot that some customer was blocking. They finally stepped away from the last spot I didn't get a chance to look at and there it was, I fell in love. Loredana (Lori) asked if I needed any help and I pointed out to the one that caught my eye. As I held it, it just got better and better, every angle was beautifully made. She asked my husband what his budget was and she came back with many options of diamonds we can choose from. She's very knowledgeable, friendly, and patient. After we were done she said it'll take about 5-6 weeks for them to fit the diamond. I also came back 3 weeks later to get my wedding band resized and we asked her to please call us back when both rings are ready for pickup. Lori was so nice to keep checking the status of my rings, which kept things moving along. We were called a week later saying that both rings are ready for pickup. I'm so excited that it's finally on my finger, I can't stop looking at it. She also gave us a beautiful bottle of sparkling wine. We thank you Lori for the wonderful customer service you provided for us. We will definitely be back!

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Two By London
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Tiffany & Co - jewelry - Updated May 2026

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