I have been going to Stacey for years. They are friendly and reliable. Do not hesitate. Their staff…read moreis terrific and will not lead you astray.

I came in to exchange a Christmas present from my husband. Robin and Stacy were very helpful and so…read morefriendly. My experience shopping here made me so happy - I feel so good about what I picked out. I'll definitely be back!

Highly recommend. I brought 3 watches and was out in 10 minutes. Friendly and nice old fashion…read moreservice. Nice find in our busy world.

I needed a watch battery. It was done in 5 minutes for $10. Easy. Quick. Affordableread more

I have been into Manhasset Jewelers on a few occasions, mostly to have a piece of my jewelry or…read morewatch repaired, and each time I have been impressed with how friendly the staff is. Jack, the owner, is especially helpful, friendly, and laid back, he is there to help and answer any questions, but never pressures you into purchasing anything. On one occasion I took to him a thin gold chain that had gotten tangled very badly, he worked on it (I think for a few hours!) and managed to get it untangled- he didn't charge me a thing for the service! Jack has a great local business right in our Manhasset town, and I hope that our community continues to support him because he is a gem. Thank you Jack!!!

If you're looking for a patient, trustworthy, expert jeweler, look no further. You have found the…read moreplace that has something for everyone, at every price point, and the type of service you want when making such a large purchase. I came in just to browse and walked out with three sets of earrings. Jack was extremely patient, calm and soft spoken, and an absolute joy to work with. He let me take out almost every pair of earrings and not once did I ever feel pressured to spend more. He gave his honest opinions after hearing what I was looking for and never tried to push me towards something that cost more, just so he could make more money. In the end, I not only received exceptional service, but 3 beautiful sets of earrings at a price that is even better than I expected - and I don't even know him. He didn't owe me anything, so it is very clear he is here to provide quality products, great service, at a price that is fair for everyone. I cannot recommend Jack and Manhasset Jewelers enough. One visit and you'll know you found your jeweler for life. I can't wait to come back and find something new.

My 2 granddaughters age 7 and 11 had their ears pierced here last week…read more They were treated so nicely. I was very impressed by the attention they received. The staff treated them like royalty. I would highly recommend this jeweler fir this service. It was a very positive experience for the girls. I will definitely return to by jewelry.

I am extremely disappointed with the customer service I received from London Jewelers…read more Unfortunately, we were treated disrespectfully and made to feel as though our concerns were not important. The way we were spoken to and treated was completely unacceptable and not what I would expect from a reputable jewelry store.

Found OKG Jewelers on Instagram while looking for a local jeweler to set some diamonds into…read moreearrings for me and I'm really glad I did. Super friendly, great pricing, and really quality work. They have a lot of really nice stuff and make the whole process easy with zero pressure. Gary was awesome too -- you can tell he genuinely loves what he does and honestly makes me want to become a jeweler lol. Highly recommend anyone looking for jewelry, custom work, or repairs to check them out. They even sent me a thank you card! I'll definitely be back.

Amazing service w exceptional person attention to details in getting my family a professional…read moreJewelry appraisal, resize my wedding band when it got a little snug and replaced batteries on expensive watched.

Avoid Ralph at All Costs - Incompetent and Dishonest…read more I'm writing this from the courthouse where I've just filed a lawsuit against Ralph. That alone should tell you everything you need to know. I brought my father's watch to Ralph for a simple gasket replacement. It's a diving watch he wore while serving in the military, and I'm heading to Ukraine to serve myself--I wanted to wear the watch in his honor. I chose Ralph because of the many glowing reviews online. Big mistake. The first red flag was the overwhelming smell of marijuana in his shop. I dismissed it at the time, thinking maybe it helped him focus on delicate work. I couldn't have been more wrong. When I first brought the watch in, it was functioning well--just running about a minute slow each day. All I asked was for Ralph to replace two gaskets. We agreed on $200, which was all I could afford as I won't be working for the next six months during service in Ukraine. For such a basic job, it was a fair price. A day later, I called to ask if he could look into the cost of a new crystal. After not hearing back for a couple of days, I followed up--only to be told he had already replaced the crystal for $150 without my consent. When I told him I wouldn't have agreed to that, he flew into a rage, yelling about how he wasn't making enough on the job. It became clear to me he may have serious issues, possibly substance-related. When I finally went to pick up the watch, the bezel no longer turned. Ralph claimed I had damaged it myself, which I hadn't. Then I noticed the self-winding mechanism wasn't working. He insisted it was fine, despite clear evidence to the contrary. It was rubbing against the back plate. I stormed out taking my watch, but later returned, hoping he would take responsibility. After more yelling and resistance, he begrudgingly agreed to take another look. Weeks passed. My departure date for Ukraine got closer. Today, 2 days day before I leave, Ralph texts to say the watch is ready. I go in--and unbelievably, it's in worse condition than before. The winding mechanism is not working as it should. The bezel now turns, but it could easily be roomed with a thumbnail. I walked out refusing to pay. This time, he followed me outside, becoming aggressive. I told him I would see him in court. Later that day, I went to another, far more competent watch repair professional. He opened the case and immediately found the issue: the movement wasn't seated properly, and the retaining ring was missing. I know that was there when I gave it to him because I open the watch myself to see what gaskets were needed. Without it, the entire mechanism is unstable. If a replacement can be found, the watch might be salvageable. But it's an older model, and chances are slim. This isn't just a watch--it's a deeply sentimental piece of my family's history. And it's also quite valuable. Ralph, if you're reading this: You know exactly what happened. That retaining ring didn't vanish on its own. It's either still in your shop or you carelessly threw it away. I don't forget things like this, and I'm not letting it go. Ever. To anyone considering trusting him with something valuable: Don't. The reviews are misleading. My experience was a disaster, and now I'm left with a broken watch and a legal battle just days before leaving. Also, take a moment to read the negative reviews--those are the accurate ones. Many people have had experiences similar to mine. And look at his responses: full of excuses, never accountability. He clearly lacks the ability to take personal responsibility. Pathetic. Take a look at the photo I've attached. You can see at nine and 10 o'clock the space between the watch face and the case itself.

I dropped off my Panerai and Omega for polishing on Thursday and received a call on Monday that…read morethey were ready for pickup. Both watches were restored to mint condition-- the Omega had significant scratches and the Panerai had a ding, all of which were flawlessly repaired (check attached pictures). Excellent service at a reasonable price. Highly recommended.

Earl is a true master of his craft. Finding a highly skilled fine jeweler is incredibly rare these…read moredays and we are lucky to have that at Spellbound in Port Washington. Earl does repairs, ensures your pieces are put together the right way, and makes all of his pieces by hand. Highly recommend!

Earl at Spellbound Jewelry is the real deal. He's incredibly knowledgeable about jewelry, clearly…read morean expert with decades of experience--and his background as a former detective, Marine, and FDNY member just adds to the confidence you feel working with him. What really sets Earl apart is his transparency. He lets you watch him work on your jewelry in real time. No back room, no mystery--just a true professional who knows exactly what he's doing and has nothing to hide. He recently fixed and polished my wife's engagement ring and wedding band, and honestly, they look better than they have in over 10 years. The craftsmanship and attention to detail were exceptional. I'll definitely be bringing my watches to Earl next. If you're looking for someone you can truly trust with your jewelry, I can't recommend Spellbound Jewelry highly enough.