I'm delighted to revise my previous review. After the band of my engagement ring broke, I called Two By London. It was purchased over seven years ago, so at first there were a few issues. However, after looking at photos, Andriana took exceptional care of my ring at all stages, from mailing to communication to setting up the repair with the jeweler. I am grateful for her diligent customer service and expertise in her field and recommend Two By London wholeheartedly. For us, buying an engagement was part of creating an heirloom for our family. Andriana and her team take this sentiment and their work seriously, which means a great deal to me. Thank you! read more

My husband and I have been together for 20 years and he said it was time to upgrade my engagement ring. We were in the area and my husband asked if I'd like to go in and take a look to see if I can find something I'd like. We walked in and were immediately greeted, asked if I needed any help and I said no thanks I'm just browsing. They said if I have any questions to please let them know. I walked the whole store, except this one little spot that some customer was blocking. They finally stepped away from the last spot I didn't get a chance to look at and there it was, I fell in love. Loredana (Lori) asked if I needed any help and I pointed out to the one that caught my eye. As I held it, it just got better and better, every angle was beautifully made. She asked my husband what his budget was and she came back with many options of diamonds we can choose from. She's very knowledgeable, friendly, and patient. After we were done she said it'll take about 5-6 weeks for them to fit the diamond. I also came back 3 weeks later to get my wedding band resized and we asked her to please call us back when both rings are ready for pickup. Lori was so nice to keep checking the status of my rings, which kept things moving along. We were called a week later saying that both rings are ready for pickup. I'm so excited that it's finally on my finger, I can't stop looking at it. She also gave us a beautiful bottle of sparkling wine. We thank you Lori for the wonderful customer service you provided for us. We will definitely be back! read more

Two By London - Jewelry Near Me - Manhasset, New York

My fiancé purchased my engagement ring here. Even before he proposed to me, he told me his experience with Two By London. He could not stop raving about the amazing customer service. After about a month, he got me an update on the ring ! We went to the store together and met with Andriana ! (Omg She's really the greatest) She made sure I was happy with the upgrade and had no problem meeting my needs. After getting my upgrade, Andrianna spoke to her manager (who's also amazing) and got my fiancé Brian and I three nights cruise trips, a bottle of champagne and a block of their milk chocolate. Every time I come for a ring cleaning I'm always greeted at the door with a big smile and warm welcome. I love this place ! read more

Two By London - Jewelry Near Me - Manhasset, New York

Website and your front window says that the store hours are till 7 PM. It's currently 640 PM. Front door staff were unhelpful with no explanation. Just lost yourself a customer. UPDATE: Went to Tiffany's a few doors down. Much better customer service! read more

Two By London - Jewelry Near Me - Manhasset, New York

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I had such an amazing experience getting my fiancé the perfect engagement ring at Two By London. I met with Andrianna who is absolutely amazing!! She's a gemologist for starters and I instantly could tell she knew what she was doing. We sat down for about 30 minutes at which point she asked me all kinds of questions and we discussed details I didn't even know I had noticed in diamonds at other stores. After that conversation, Andrianna went into the back to begin her mission to find the perfect stone and she nailed it!!! The stone she brought out was simply the most beautiful one I had seen throughout the long and tedious search. It was unbelievable how different the experience my mom and I had at this location and especially with Andrianna. It was fun because of her expertise, professionalism, and her exciting nature which put me at ease! I had total confidence in her!! It was a blessing going here and I don't think I'll ever go to another store to get anything for my future wife. read more

Two By London - Jewelry Near Me - Manhasset, New York

I recently purchased my fiancé's engagement and wedding ring @ Two by London. I can't recommend Frank Esposito enough. He spent more than two hours with us as we decided on the perfect set for us and not once did I feel rushed or pressured into something I wasn't comfortable with. As someone who didn't know a whole lot about diamonds or the process of buying the right engagement ring, I couldn't have asked for anyone better than Frank to help guide us. Despite just meeting him that day it felt like he was a friend that just happened to sell diamonds. 10 out of 10. Thanks, Frank! read more

Two By London - Jewelry Near Me - Manhasset, New York

Our experience at London Jewelers was enjoyable, seamless, and made our engagement that much more special. We knew that we wanted a unique/non-traditional engagement ring, which combined different styles, but arriving at the final product required several visits and test-runs. Andriana at the Manhasset location was incredibly patient and understanding, and helped us to decide on the final product over the course of a few visits. Even when we were not in the shop, Andriana was communicative via emails and phone calls and made herself readily available to answer any questions that we had. In the end, London Jewelers created a beautiful engagement ring, with a gorgeous emerald cut diamond set in a yellow gold bezel. We couldn't be happier and would recommend them without hesitation. read more

Incredible selection of wedding bands. This visit was for a recently lost band that I wanted to replace. Our sales associate was Dimitry. He showed us all the possibilities and chose one that was similar to the one I had lost. The service was outstanding! read more

My fiance and I cannot begin to say enough positive things about our experience with Andriana at Two By London in Manhasset. She guided us through the process of finding the perfect engagement ring and we could not be happier with the ring we selected. Andriana was an absolute pleasure to work with. She made us feel very comfortable from the moment we walked in. She was extremely friendly, professional and certainly knowledgeable in her field of expertise. After this great experience, we wouldn't consider shopping for jewelry anywhere else. Thank you so much Andriana!!! You are the best!! read more

Frank is amazing!! My fiancé and I happened to walk into Two by London looking for an engagement ring on a whim after having spent time browsing at Tiffany. Boy, were we glad we stopped in! Frank immediately came by to to help us, and my fiancé and I could not have had a better experience. Frank was thoughtful, genuine, and clearly an expert in his trade. Though nothing in the store for the parameters for our purchase, in a matter of a week found us the perfect ring in their sister store in Manhattan. We are both so grateful for this experience and would highly recommend Frank and his team without reservation. Only a matter of time before we head back to see Frank for our next purchase! Thanks again! read more

My fiancee purchased my engagement ring here which I absolutely love. I had come in previously, with him, to see some styles. They had exactly the style I wanted (roung cut center with cushion halo) while every other jewelry store told me this style simply didn't exist. I don't know the details as I let my fiancee make the final decision but they customized the ring exactly to his liking. Prices are fair. They won't dupe you. Claire was really helpful every step of the way. We recently returned and purchased our wedding bands. My engagement ring was cleaned while I looked around and we got great prices! You really can't beat Two by London. Great prices and great service. read more

I'm in LOVE with the ring my fiancé picked out for me with the IMMENSE help and care from Adrianna!!! They have been going back and forth with Pocking it out for MONTHS! She even kept in touch with the proposal and making sure I loved it. I had to get it resized and Dmitry was the best help!!! Definitely recommend to all friends and family. LOVE!!!! read more

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My wife and I recently purchased her engagement ring at Two by London and had an amazing experience. We worked with Frank Esposito and he was great to work with. We spent hours looking at different diamonds/designs and Frank was very patient with us. We did not feel rushed and he gave some great recommendations. After few hours of going back and forth, my wife finally designed her dream ring. Plus Frank was able to get me the watch I've been looking for. So my wife and I walked out with a new ring and a new watch. We definitely will be back in the future and we recommend Two by London to anyone. Just make sure you ask for Frank. read more

I recently used their appraisal services so that I could insure a bracelet . I could not be happier with the service. The appraiser was professional , knowledgeable , thorough , friendly and easy to work with . He explained everything and provided me with a comprehensive appraisal via email as well as an official document via snail mail . I would not hesitate to bring other jewelry items to London Jewelers for appraisals . read more

My fiancé and I went into Two By London to shop for our wedding bands, having previously bought an engagement ring there. We met with Andriana who was very patient, knowledgeable and provided exceptional customer service throughout the whole process. She really worked with us to find the wedding bands that matched our style and what we wanted. We ended up picking our wedding bands the same day!! When we went in to pick up our wedding bands three weeks later, Andriana informed us about a price adjustment that was given. We were also given a complimentary hotel voucher, two mugs and also two blocks of their milk chocolate. Everything was beyond our expectations. We will definitely be returning for our future jewelry purchases due to the outstanding customer service we received. read more

An excellent place to find a new watch or jewelery. Selection is top notch, and the staff are the absolute best around. Pleasure going to London Jewelers! read more

I have to preface this review by saying it has been a long, arduous, teeth-gritting experience going through hope and heartbreak cycles with a fair number of jewelers over a year's time. We were so tired of salespeople at this point we started looking online for alternatives. Which brings to me to how we came by Two by London. It was actually through an online jewelry retailer that sends its products for show to several B&M jewelers including TBL. We'd worked with a couple of the staff in the initial stages of seeing loose diamonds there. The person who first met my fiancée and I there was very patient and didn't try to dismiss what we wanted. What she did was much, much better. She showed us exactly what we'd be getting with our money with our original choices and then offered to show us some similar and ultimately better in-house diamonds/rings. Although we had a certain budget in mind, I secretly thought I could go a LITTLE over that if what I saw gave me enough goosebumps. My fiancée is very discerning with these things as she's been into jewelry and diamonds all her life. We were shown a lot of low-to-mid quality stones before TBL that were being passed off as "cream." After all the jewelers we tried out, TBL had me immediately wishing we'd found them FIRST. Zorana and Christine and the others who sat down with us were all super professional, knew that we knew what we wanted and didn't try to patronize us like others had or make us believe we didn't know about diamonds as much as we did. We walked in thinking we could only get what we wanted from a custom ring until they showed us rings from a designer my fiancée loves but could never find in person until now. It didn't take too long or too much convincing as I'd finally had that YES! moment in my head. That was back in August. Now that we're getting married next summer we're planning our return trip for the all-important bands. I look forward to working with them again and would recommend them any day of the week and twice on Sunday. P.S. My fiancée still looks at her ring every single day. This is what us guys live for when we propose. read more

I stopped by this store a few weeks ago and met with Andrianna who helped me pick out a beautiful pair of diamond earrings. She was very helpful and I love the earrings she helped me select. This store has a great selection of jewelry and very helpful staff. read more

I purchased my engagement ring here. I worked with Richard, who was very friendly and helpful. I also had interactions with the rest of the staff, who were also great. We didn't purchase a traditional ring but they seem to have a large selection to choose from if that's what you're looking for. All in all, it was a great experience and I'd definitely return. read more

We cannot say enough good things about our experience at Two By London. We worked closely with Andriana Manukian who provided exceptional care and customer service to us. No detail was left undone by her and her colleagues. Every member of the staff we encountered there gave us the same high level of attention. We will for sure be lifelong clients as a result of their amazing service and selection. The entire experience was above and beyond our expectations. read more

Two By London - Jewelry Near Me - Manhasset, New York

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We wandered into here from London Jewelers. We consider this the "commoner" section of the store (consisting on London Jewelers, David Yurman, Van Cleef & Arpels, Cartier etc) This is where we met Richard D. Richard is incredible! I'd recommend him to anyone. He's helpful, easy to get in touch with and extremely kind and knowledgeable. We didn't end up buying from Richard solely because we found a connection elsewhere but I have recommended friends to go see Richard and he's always the first to come to mind when I think Diamond expert. read more

What else can I say, but what an amazing experience. From the in depth help on picking the perfect ring, to the amazing customer service presented to us by Scott Udell & Andriana Manukian, this became the experience of a lifetime. London Jewelers thank you for the best experience, you can consider me a customer for life! read more

Debbie R is the best gemologist - she is so knowledgeable, warming and we are so happy with our experience! Debbie made the experience stress less and smooth, we love our engagement and wedding rings and we are so grateful to Debbie and her guidance! read more

In a rather posh and almost snooty mall lies a gem (no pun intended). I have a natural fear of sales people and hate that feeling of being ripped off. But this place was very easy, and they even managed to take off from price AFTER i purchased the two rings. Ofcourse it helps to know what you want. Dont be afraid to come here, its a great value! And from seeing other reviews it seems rest of staff is also very friendly. In my case thanks to christina and kate. read more

I've been a customer for 2 years now. My first time at the store, Andriana assisted me and her service was amazing. She made me feel welcome. She got to know me and my wife. Andriana makes the experience personal. She doesn't try to sale you an item she actually wants you to love the item and be excited about it. Ive been telling her she will forever be my jeweler. She is the best. read more

Adhered to CDC guidelines and made my fiance and I feel very comfortable. The customer service was above and beyond. We were picking out wedding bands with short turnaround and they get the job done. Frank was patient and helped tremendously. THANK YOU! 5-stars. read more

Dmitriy Usten was our salesperson, and he was super polite and knowledgable, helping us with our custom order. Highly recommend working with him again! read more

My boyfriend and I stopped in just to look at rings as we're planning on getting engaged in the next year. Knowing we weren't going to buy, Alyce (sorry if i spelled it wrong!!) still spent 45 minutes with us letting me try on atleast 15+ rings, and then took so much time explaining to us all the options we had to customize between diamonds and bands and what to look for in diamonds if we were to go elsewhere. One of the best customer service experiences I've had anywhere, not just at a jewelry store. We live in Pennsylvania and when the time comes to buy the ring, I will be calling to make sure Alyce still works there so I can drive 2+ hours to come buy from her. She deserves all the credit in the world. Thank you, thank you!! read more

My fiancé and I got our wedding bands here and WOW! We were blown away. Everything was wonderful throughout the whole process ESPECIALLY Kelsey, who helped us through every step of the way. She had an amazing eye for what styles matched personality, sizing, and budget. She was so knowledgeable and helped us work to customize our rings to make them perfectly suited to us! I cannot speak highly enough of this store and of Kelsey!!! read more

Our experience working with Andriana to design our engagement ring was *perfect*. Andriana is not only ultra kind and professional, she made us feel incredibly taken care of and is extremely knowledgeable about all things diamonds! She was able to understand exactly what I wanted, and advised me on certain elements of my ring that I would otherwise have never thought of. We are absolutely thrilled with final result - it's the ring of my dreams - and it wouldn't have been possible without Andriana. The whole staff has been wonderful. We without hesitation recommend Two by London. read more

Jeff helped me so much! He was so patient and not pushy when making such a big decision about necklaces. I love what he helped me with!! He was such a thoughtful and intelligent salesman and I can't wait to go back shopping there again! read more

We bought our wedding band from Two by London, and from the beginning, my fiancé and I could not have been more satisfied! We met with Adriana, who from the selection process to purchasing the ring to keeping us updated prior to pick up, was nothing less than wonderful. She is very welcoming, eager to please, and very knowledgeable! She worked with us as we looked for something that would fit the style we were looking for and fit our budget! We ordered the ring and were cutting it close before the wedding, but Adriana kept in touch and updated us about the delivery estimates -- so important when one is nervous! We look forward to working with her in the future! read more

My engagement ring was purchased from here, and although it seems biased, it really is the most beautiful and unique ring I've ever seen. I only gave him a vague description of what I would like, and he worked with the professionals here to create the ring of my dreams! The girls that work here - Brianna and Sam - have awesome personalities and taste!! As the bride, I came in to pick out wedding bands, resize my ring, and pick out a pair of earrings to rent for my wedding day. It was always a pleasant experience walking in here, never had to wait long to be helped, and I loved catching up with Sam and coming up with ideas for the design of wedding bands and earrings. It's in a great location as well. Would love to come back here for any jewelry purchase in the future! read more

This place was great till it was time for the wedding. I researched tons of places before actually buying the ring. One of the questions I made sure to ask all the places I went to was, "if I buy the ring here, will I be able to rent that much worth of jewelry for the day of the wedding?". I know its an odd question, but it was something one of our family friends brought up some places do, one being kwiat in the city. I decided to go with two by London because of how close it was to home and to be honest the lady dealing with me was awesome. What sucked was that when it came time to pick up the ring, she told me it was actually her last day. Was sad to see her go. Fast forward a year later we went to look for wedding bands because we were promised some sort of discount if we purchased the wedding band there as well. Only thing was, a simple band for myself came out to almost 2k with the discount and even more for her. So we went elsewhere. Then about two weeks before the wedding we asked how we go about renting the jewelry like we were promised, they told us to come back the week of the wedding. My fiancé, at the time, went in asking about the rental the week of the wedding while I was at work. Thats when she was told that all of a sudden that this was not going to be honored because we didnt buy the bands there. Something they never specified when I bought my almost $15k engagement ring there! I was furious when my fiancé called me on the phone with this confusion. So I called the store myself where I was met with the rude manager. She wasnt having it and offered to maybe let us rent something that was less than half the value, which was basically nothing since everything they had there was so expensive. I was furious again since this was something I specifically asked them. I proceeded to call the customer service line to place a complaint. The owner called me back and started defending his employee. He stated that he has a policy that says we have to buy a band there to honor the rate, that he cant go off what we were told several times by an employee that left there, that he made me look like a hero because he at least offered something ( How do I look like a hero if you are telling my fiancé that they cant honor what they told me and instead she can get cheap looking jewelry to rent. When he said that he also made sure to emphasize they would have to have a hold on my credit card for that amount insinuating I probably couldnt afford it). After much back and forth he then conceded and said he would try to work with me for a little bit more and he would call me back. Never called me back. read more

I could not have been more pleased with my experience at TWO by London. My extended family and I have been London Jewelers customers for years and have come to know that their service and craftsmanship​ is second to none. I turned to TWO by London, ​not to purchase jewelry, but to have some pieces redesigned. I had some "old fashioned" pieces of jewelry that I wished to have "modernized". I needed help with ideas as well as a way to complete the​ process perfectly. Although I did not have an appointment, I was greeted by Andriana Manukian when I brought my pieces with me to the store. She is phenomenal​ and displayed the highest level of class and pressure free professionalism when discussing my ideas and desires for the redesigns. Her guidance, knowledge and artistic design ideas are exquisite. She offered me options for all redesigns as well as accurate estimates for the cost of all work offered and completed. Together, we redesigned many pieces which were completed to perfection. One particular piece required a more complex redesign and Andriana kept in touch with me by phone and email throughout the entire process from the first inspiration images of the jewelry to custom model renderings as well as the final rendering. For the final appointment, I was once again greeted with Andriana's grace and charm and the​ redesign turned out to be​ even​ more beautiful than I could have imagined! TWO by London was also able to provide me with an appraisal of my pieces with their in house gemologist, Mark Reyman! TWO by London and London Jewelers once​ again earned their renowned reputation for excellence in the industry with their unique designs and top quality service. Thanks so much, Andriana and Mia! I look forward to working with you again in the near future! read more

I had some special pieces given to me by my mother that were just not my taste and I did not want them to just sit in the drawer. I brought them to London and worked with Andriana Manukian - she redesigned the pieces and was an absolute pleasure to work with. Taking into consideration my style her design turned out to be breathtaking. She is fabulous at what she does and I would highly recommend her! Thank you Andriana! read more

Do not go here. Here are my experiences with the incompetent staff. I waited six months to write my review on here to give this establishment and their staff an opportunity to make up for our horrible experience as they promised. This promise was never met so here I am: My husband bought my engagement ring here from a male employee who was actually helpful while we were in contact. I met him once upon coming in after the proposal for a resizing. The many times after I came, he was no longer an employee there. My engagement ring is beautiful. I am very happy with it. The problems began, continued and perpetuate with our marriage bands. Naturally we returned to Two by London to purchase our wedding bands. Most of our visits from this point forward resulted us in the vapid hands of a young, entitled female employee who made one mistake after another. To sum it up, she measured my husbands incorrect hand, wrote down incorrect measurements, ignored my requests and specifications with respect to the style wedding band I wanted and resulted in my husband and I having to return back four extra times due to her continued mistakes. We do not live close by making this incredibly inconvenient for us to continue coming back, especially due to their own employees mistake. We almost didn't have my husbands wedding band for the wedding due to the constant mistakes of this simpleton. Further, my husbands wedding band is a disgrace. It is terribly scratched up and looks like garbage. It's embarrassing considering how much money we spent not just on his wedding band, but my own as well as the engagement ring. If his wedding bands material was prone to scratching, this information should have put forward by the staff. This is not the symbol of our marriage we anticipated. In regard to the ongoing situation, the manager Christine told us she should do a social media post on Two by London's Instagram for our own business in which we just opened. This was instead of the champagne and champagne constantly offered to us to mask the situation. I emailed photos in October to no replies until I followed up. The reply from Christine said she would send it to management and get back to me. Months and months passed so I followed up last week exclaiming my disappointment. Christine emailed me back quickly claiming she was waiting for me to send more photos. Playing stupid when I have email correspondences to back up the conversation is extremely disrespectful. I do not care about them social media post. I care about the fact that promises were made and they were complete bs. I care that despite dropping over 20k (perhaps that's not enough to make us worthy), we still underwent unprofessional treatment and suffered the mistakes of incompetent employees. For their location, prices and presentation, one would expect much more. read more

This is as good as it gets -from service, to friendliness, to responsiveness to communication. I cant say enough about this store and their staff. Samantha A has been a shining jewel among their most prestigious diamonds. From the time she smiled and said can I help you, to yesterday with her warm hugs goodbye, she has exemplified the art of customer service and expertise. This is MY jewelry store-MY go to place for exquisite adornment. My fiancee not only bought my engagement ring but he actually was able to design my one of a kind ring with the designer himself facilitated by the staff at TBL. My ring is UNBELIEVABLE . I then ordered my fiancee's wedding band and my wedding band was ordered as well. Unbelievable and beautiful. I went back and ordered my daughter's pendant. TBL is still unequivocally the best place to buy jewelry. Kudos to the friendly staff who makes this store like the tv show "Cheers"- a place where everyone knows your name. Kudos to the amazing and adorable young lady Samantha A who lights up the store with her knowledge and personality. Thank you to all of you for making my day even more perfect than it already will be! read more

I went to Mark Reyman to get my engagement ring appraised at Two By London in Manhasset and I couldn't have been happier with the service. He is very knowledgeable, super attentive and is willing to answer any question you may have regarding your diamond. The session took about an hour but it was super insightful and helped me learn more about my diamond. He gave the diamond a thorough cleaning under my watch and walked me through each of the steps in appraising the ring. He even spoke to the designer for me when I was curious about making alterations to the ring. I highly recommend him and would definitely go to him again. read more

I absolutely love London Jewelers in Manhasset. The staff is really welcoming and make you feel extremely comfortable. My husband and I had the pleasure of getting to know Andriana Manukian. Within the first ten minutes of meeting her we felt comfortable and knew that she is extremely talented and knowledgeable. We felt like we had known her for years. We were definitely lucky to be able to work with her, she is absolutely a true gem and incredibly amazing! Each time we went into the store we asked to be assisted by her and every time was a true pleasure and amazing experience. Thank you Andriana for not only helping us pick out the most beautiful piece of jewelry I have ever seen but for being so patient with us well. We will definitely be going back and always asking for you! read more