A pleasant buying experience. Based on initial conversation with Ivan, I drove over from Houston to…read morelook at and inspect the RX 350 he had available. SID was upfront about everything, "open book" you might say as to any questions that I had. I wanted to take it to a nearby repair shop and have them put it on a lift to check for any unknown damages, and Ivan encouraged me to do that. The car checked out really well and we completed the transaction. If SID has an auto you are looking for, I would encourage you to make them your first stop. Doug Bates Houston, TX

My 18 year-old son has been saving his money and decided he was ready to buy himself a car. His…read morebudget was $6,000. We shopped around for about a week and dealt with some "shady" salesmen. He test drove a few cars that had audible, visual, and odorous issues. It was stressful and we were almost ready to give up and wait awhile longer. Until... We stumbled upon SID Motors online and I was impressed with the high rating this place had earned. I also saw that SID was ranked the highest dealership on "Car Gurus" for a couple years running. We decided to check it out. David is not your "typical" salesman. He is extremely honest, answers all questions about each vehicle, and does not pressure you at all. His attitude is, he's happy to bless your family if you find a car to buy on his lot, or he'll be there to help you out if shopping in the future. He is personable, friendly, and trustworthy. We met Ivan as well and he was able to answer our numerous questions about auto insurance since he is an insurance agent too. He told us about options we weren't aware of and was very helpful! My son decided to purchase a Honda Accord from SID Motors and couldn't be happier! It's a great car in super condition! I highly recommend SID Motors and we'll definitely be back if looking again.

Don't ever buy a car from here, 1- when i went to buy the…read morecar there where mug in the trunk 2-there was no original key and they didn't mention until the purchase 3- I bought the car at daylight I didn't realize rear right taillight was not working correctly ( they didn't tell me that problems 4- second day my car's sound system stoped working 5- they give you empty tank and try to screw you over every penny

This place is a scam. You tell them what car you want and they come back with a completely…read moredifferent one. They become unresponsive when you say no. Give us this, give us that (this and that being documents so that they can run your credit a million times) yet they never can deliver. I'm taking my business elsewhere and filing a complaint with the Better Business Bureau. Rafa and Andrea - you are on notice!

Bought a vehicle here 2 days ago - Cindy was great and communicated quickly through facebook…read moremarketplace. The vehicle had a small issue with the door locking and they offered to fix it before purchase and they immediately had someone out to fix before I signed anything. Very easy and straightforward dealer to work with - car was as described and they worked with me on price - definitely recommend!

From the owner: We are a company located near downtown San Antonio. We offer second-hand cars with excellent…read morequality and the best price. Visit us today!

My experience with Cavender Toyota on my latest purchase was good overall. The bottom line is that…read moreI am very happy with the car that I purchased and feel like I got a competitive rate, especially considering some of the incentives in their pre-owned program. There were a couple of bumps in the process that I consider typical when purchasing a car at a traditional dealership. I initially set my appointment up with Francisco Berrios. After learning that I was interested in looking at pre-owned cars, he turned me over to Zach Drysdale, who was more familiar with the pre-owned inventory. Zach was the salesman who handled the primary points of the sales process. He did a good job of listening to the features that I was looking for in my purchase and helped guide me to some of their options including some special incentives on new cars that he thought I should consider. I still leaned toward pre-owned. The dealership had given me a nice, competitive offer on my used Camry and I had a specific price point in mind that I communicated. I was primarily interested in staying with a Camry model, but was interested in looking at a hybrid model. I was somewhat hesitant, but Zach was able to give me some data and personal testimony that eased my mind. After test-driving a couple of cars we sat down to discuss the price. I made an offer and, as is typical, he went to get an okay. We had settled on an amount, but Zach said that the offer could be applied to a different car than the one that I drove, although it was the same year and model, and seemed to be almost identical except for the color. I never did understand why the deal worked with that car instead of the car that I had driven. It didn't appear to be significantly different in any aspect and I actually liked the color better. Zach didn't seem to know of any other feature differences either. But this and the next steps were a bit confusing and could have made me step away from the deal. Part of the issue was due to my schedule. I had to put the deal on hold because I had a commitment, and I explained that I would be able to come back the following day. Francisco had returned and another gentleman who I assume was an upper manager who gives the final okay in settling on the deal came to speak to me. He made an offer $100 above what I had tentatively signed for-- and thought the deal was for. This was quite confusing because I had thought the price had already been established. He put a little pressure on me to stay and finish the deal. I explained clearly that I was simply out of time and could not finish the process that afternoon. So, I left and Francisco assured me that the car would still be there for me when I came back the next day. When I came back the next day, the price was indeed a little more than I had signed for, but as I said up front, I felt like it was still a good deal. It was a 2026 pre-owned car, with a pre-owned price, with only around 30 miles on it. I had seen '24 and '25 Camry hybrids at other lots that had a couple of thousand miles on them for about the same price. So even though there were some negative points in the process, I felt like the deal was competitive and I'm very happy with the car that I purchased so far. As long as it doesn't give me problems, I'll be happy with it for a long time, but that's why I usually buy Toyotas. Zach and Francisco were good to deal with, but as I say, Zach was my primary salesperson for most of the process. By the way, the financial officer who took me through the paperwork process, Ricky Rodriguez, was a delight to work with.

I bought a Tundra from them last October; the salesman emailed me several times to assure all was…read moregood. I emailed him back several times with concerns and no response. We recently needed more info on our extended warranty, and I have made 10 phone calls to them and literally can't get anyone to pick up. If I talk to service or sales, they send me to finance and the phone rings for 10 minutes. Once they have your $$$ it goodbye.

While we didn't end up buying the car, Ivana was friendly and helpful. Not pushy, gave us the…read moreappropriate information about the car.

both of my cars are from here, Norma and Moy's attention to customers is AMAZING!!! always…read moreattentive and helpful!!

Absolutely DO NOT buy a car here. After you buy the car you will have to wait 60 days for license…read moreplate over the 45 days they are supposed to give it to you; to get your physical plate from them. Only when I told I was going to go to report them they gave it to me that same day The only issue the car had was the back camera doesn't work and the manager specifically told me they would get it fixed and here I am over a year later still trying to get it resolved. Don't trust them. Service department doesn't know what they are doing and neither do the people in sales. The lady that answers the phone always replies with umm, uhh, i don't know, call back. IF THEY SAY THEY ARE GOING TO GIVE YOU A CALL BACK THEY WONT!!!! In the text message is the service manager. Told me she would call me back the next day and 2 days past. She changes her number...... I tried to call the number it's been disconnected. Now they don't want to fix it because it's a "cosmetic issue".... Okay so why lie right????‼‼‼‼ they were never going to fix it Clearly they are lacking in the customer service department.... Resolution: now I'm at Honda trying to get it fixed

Lazy-ass dealer doesn't deserve to exist. They use a phone bot to answer calls and texts but these…read moremorons are too lazy to monitor what their bot is promising customers.

Thank You Geno and Al for helping us get our beautiful car! Really appreciate the hard work you…read moreguys put in!