Our furnace and hot water heater stopped working simultaneously and I called Tidy HVAC and he was able to come the very next day to diagnose and fix the problem....no problem!! He ended up contacting me to say he could come earlier in the day than originally planned if that was okay and I was anxious to get some heat happening ASAP so was grateful for that!! Yash was a very easy-going pleasant guy to deal with and ended up doing WAY more work than we originally talked about as he detected a carbon monoxide leak emitting from our hot water tank (luckily!), unbeknownst to us and proceeded to try and figure out and diagnose the problem of why it was happening, which obviously is a very serious thing!! Very soon he found the source of the problem, which was a collapsed air out-take vent in the chimney, so instead of the carbon monoxide, etc. venting out of the house, it was actually not able to because of the blockage and building up inside! He was able to fix the problem, clean and maintain the furnace, get the hot water tank and furnace working again as well as figure out our weird furnace fan that has continued (for many years now) to blow all day and all night even when the furnace isn't on....this is something we've gotten used to over the last 20+ years! We thought there wasn't anything we could do about it as no one else had ever mentioned that it wasn't really supposed to be like that! Well, he was able to sort this all out and figure out the problem and now it only comes on only when the heat comes on (which is what is supposed to happen!) and it is sooo quiet in our house now, it's unbelievable!! We can hear one another finally, so perhaps we won't be misunderstanding each other anymore!! HaHa We never realized just how noisy that was for all those years!! The sound of silence is just so...relaxing! He also made some recommendations on upgrading our thermostat at some point too and gave us many options and suggestions, which we probably will do; but in the meantime, we are BEYOND THRILLED with all the excellent work he did, the time he spent doing it and explaining to me throughout his time here what he was doing, letting me know if there'd be any additional costs right away for extra work, all the while being very respectful, pleasant and professional. I would highly recommend Yash and his company Tidy HVAC for any of your furnace/hot water tank needs; he is a very knowledgeable, efficient professional who not only cares about his work, but also his customers! Great job Yash, thank-you so much!! - Patti Smithson read more