Great place for urgent care and family practice. Everyone is friendly and kind and knows what they…read moreare doing. Went for urgent care for flu symptoms and ended up making them our regular doctors. They have a couple of PAs and Nurse Practitioners that are as good as the doctors and are affiliated with the nearby hospital so that I no longer have to drive all the way to Richmond for bone density and mammograms. HIGHLY RECOMMEND!

Dr. Boggs is a wonderful young woman and physician, and an even better diagnostician. She's…read morefriendly yet firm in challenging you to live a more healthy lifestyle.

Dr. Boggs is a wonderful and caring doctor. So glad I have her. This entire center is run well and…read morevery comfortable to come to.

I absolutely love my primary care physician, Dr Lesli Brown!!! She is very thorough, speaks in…read morelayman's terms, and takes her time with her patients. The office waiting area has plenty of seats so you can normally spread out. The check in process is fast and you don't have to wait long to see the doctor after check-in.

I cannot say enough good things about Primecare Family Practice, and especially Dr. Lesli Brown…read more Staff is lovely. Calls are returned. Online portal to ask questions, refill prescriptions, etc. is functional. Sometimes there are kinks with the online scheduling, but someone is always able to help by phone to schedule. This is full healthcare where patients are known and seen comprehensively. Insurance processes are easily. Billing is as well. Payments available online. Sick visits are made to accommodate schedules. Online visits are available and work seamlessly. Thorough Covid precautions sustained post-pandemic.

I am writing this to share my first experience with this practice. After being referred to this…read moreamazing provider (Andrew Spence) by three coworkers, I made a new client appointment that was three months out. While waiting for the appointment, I received three reminder texts stating the following, "Your appointment with Andrew Spence, PA at providence Forge is on XX/XX at 10:40 AM EDT. Check in before your appointment here (was a link to check in). Nowhere in this text did it say to show up early for registration, in fact it had a convenient online registration to take place of in the office. I called en route to inform them because of work and the 45-minute drive, that I was showing to be a few minutes late. They informed me that there was a 10-minute window. My appointment was at 10:40 and I arrived at 10:42. There was a man in front of me at the window extending my time to 10:44. At the window I was told that Andrew Spence was not going to honor the 10-minute window and that I needed to reschedule. They also said I should have known that I needed to be 20 minutes early to check in as stated in the text. NO WHERE in the text or initial phone call did it say that and in fact had a online check in instead and clearly stated arrive at 10:40. It appears that their reminder texts and people in the office are giving information that is inaccurate and then changing it later. I am sure this is a great staff, and I could recommend this location, however, I would not recommend this provider from the way that I was treated. I hope that this first experience helps people in the future double-check the information that they are given by this practice, as everything given to me was obviously false.

I had my second appointment with Dr. Thomas. Neither of which was very satisfying nor informative…read more This second appointment I saw what I believe is the real Dr. Thomas: a condescending, rude, judgmental narcissist. He wanted to hear NOTHING I had to say. I was disappointed with this whole visit. I arrived for my appointment 2 minutes late (10:02 for a 10:00). After waiting 20 minutes a blonde drug rep came in and was told, "He's not busy, go on back." A few minutes later I was called to the back for my appointment. There was an uneasiness in the air from the person taking me back and collecting my vitals. Without understanding why, she engaged me in a conversation about the medication I was there to get (Vyvanse). She said, "It is a controlled drug." I said, "Aren't all prescription drugs controlled drugs?" She said, "Before we go down that road, I am a pharm tech." I have been on this medication for about 8 years at this same dosage. I have never given away a single pill, never sold a single pill, and never requested a refill early. I have a Bachelor's Degree, 2 Master's Degrees, and a Ph.D. (abd). I have never felt so humiliated and disrespected in my life. When Dr. Thomas entered it was apparent he had already made up his mind that I didn't need the medication and even said those very words. He just became more condescending and rude. I got up and left. Go to see Dr. Thomas if you enjoy being treated like dirt beneath his feet. Never again for me.

Dr. Sarah Younger has been my primary care physician for 15 years. She is outstanding. She is…read morecaring, emphatic and very knowledgeable. My only complaint is that she is only available on Tuesdays and Thursdays.

Dr. Younger is a good as it gets...I've been going to her for about 12 years. I recently went in…read morewith neck and arm pain. She got me lined up with a specialist, and ordered an MRI. Needless to say, I had a c-spine repair and it is liberating to not be in pain any longer. I credit her attention to detail, a fierce, but measured determination to address my concerns, answer my questions and I trust her to keep her thumb on my health. She always advocates other remedies, and does not carry around a prescription pad. I am so grateful...

12/29/25: THIS OFFICE REPEATEDLY DEMANDED I COME IN FOR MEDICALLY UNNECESSARY APPOINTMENTS…read more I did blood labs in October. I received a call in November that I needed to repeat a lab, & when I asked which lab & why, I was told I would need to make an appointment (with Amanda Schaffer, PA) to find out. . I raised this issue with the office manager,Tammy. She did not really respond to this issue beyond acknowledging I SHOULD be able to get that information from the office. ⁣ NEXT I WAS TOLD I NEEDED AN APPOINTMENT TO GET A RENEWED PRESCRIPTION for a lifetime medication. I HAD ALREADY 1) had an appointment, 2) new blood labs were ordered specifically for a new prescription, 3) lab results are the basis for writing a prescription, THEREFORE, THE PCP IS ABLE TO RENEW THE PRESCRIPTION & HAS NO NEED FOR FURTHER PATIENT ASSESSMENT. NO FURTHER APPOINTMENTS REQUIRED. The 3rd time this office told me that I had to have an appointment was for a medicare annual exam. So I went. ⁣ Turns out the appointment was used to kick me out of the practice & I had to remind Amanda schaffer, PA to address the reason I was told to come in. ⁣ In summary: my goal is to clarify the difficulties I experienced with this office: 1) being told I have to book unnecessary appointments with my PCP & 2) this medical office does not answer their phone.

I saw dr fenalson and dr Knudsen. Terrible experience with both as well as the offices and the…read morebilling has been a mess. Got sent to collections by labcorp when I didn't even receive a bill. Dr. Fenalson was one of the coldest people I've ever met and when I asked about side effects of a drug he wanted me to take he said there were none which was absolutely not the case. Then he couldn't get me in for my actual physical which I was under the impression that's what I was there for which I had already waited 6 months to get in, for 3 more months, then he cancelled the physical a week out. Then I went to Knudsen for endocrinology and that was the costliest waste of time ever. She did nothing but run duplicate tests and shared the results. Pointless as all get out. $800. Her office was the worst I've ever been to. You walk in and directly in front of the entrance is a desk where obviously one would expect to be greeted, but they rudely tell you it's the other window, and they are for the lab( maybe switch desks since i proceeded to watch twenty people go through the same thing ‍) then take a seat, but oh the couch is missing it's cushion, enjoy. Then waiting in the exam room I observed that it actually has never been cleaned. There was arm cheese on the chair and the exam table was filthy! Thank God I wasn't having an exam! Dr.Knudsen was friendly but such an odd scatterbrained woman. She didn't actually talk to me, she talked out loud as she typed into my chart slowly, it was the strangest experience. Huge waste of time and money. My heart rate was high when I got in because they were anxiety producing. The nurse said I'll check it again before you go. It was still at 100 but she waited until it said 99 for a moment and said ok that will do, obviously because 100 is the cut off for issues and she didn't want to deal with it. Then I was checked out by the picture of endocrine health, an almost bald overweight woman with a thyroid scar who could barely speak.

I watched a business owner let his insurance lapse, get injured and almost lose his business. I…read morehave watched an individual get injured, have the bills pile up, lose his job and quickly become homeless and hopeless. Not having insurance or a way to pay for healthcare is not an issue with Angels of Mercy. They don't turn anyone away and care is free for my uninsured and underinsured neighbors. I am grateful for these angels!

Dr. Rush is the best doctor I've even had. So glad to have found her for my family. She is very…read morewarm and makes you feel comfortable speaking to her. She really listens to your concerns and make sure she addresses all of them. The only downside is that the wait can be a little long at times but it's because she takes her time in caring for her patients.