I have been going to Dr Samuel Jones for a few years and really like him. However since they became…read morepart of Sentara, it is difficult to get appointments. Today I was to have a lab appointment and went in only to find out the lab was closed today. No phone call telling me of the lab closure! In fact, I had a reminder text telling me of my 2:30 appt. I drove from Suffolk to get there...I can't recommend them any more. I wish Dr Jones would go into practice for himself.

I have been a patient at this office for a couple of years. I was seeing Dr Negaard for a couple of…read moreyears before she left the office. She had answered all of my concerns and was thorough with everything. I switch over to the nurse practitioner Joyner. I wish I had her in the first place. She is very thorough with everything I would give her 5 stars. I would highly recommend her to anyone. I had given my mom a recommendation because of how nurse Joyner is with her patients.

Dr. Ratcliffe genuinely cares about me and asks questions that show me she is actively listening…read more She always ensures that I am content with my care and that she has answered all of my questions. I have been to other physicians who were not familiar with my conditions. She is knowledgeable and I know that I can trust her to look out for my best interest.

Glenn has quite the temper and more than a few control issues. He became very angry with me a few…read moreyears back when I began doing some of my own research and asked questions. When he became openly insulting and antagonistic I stopped seeing him to protect myself and left word with one of his nurses, at which point he called me and launched a several minute rant at me, yelling on the phone non-stop, almost at the top of his lungs until I just hung up on him. It was abusive. I think I should have reported him to his licensing board. Good medical care is a partnership. No doctor should ever treat a patient this way. You can do way better.

I really like this doctor. Doctor Ross has excellent bedside manner. I had no issue getting into…read morehis office or getting referrals out to other doctors. From the front desk, to the nurses, to the lab.... Everyone was friendly, compassionate, and efficient. I had a terrific experience at this practice. If you are looking for a primary care doctor, look no further!

I had a physical appointment on 9 Feb with Claire Hunt. She asked how I was doing and I told her I…read morehad a respiratory issue occurring BUT that is not why I am here. I am here for a physical. I was still charged a $35 copay and I stated they are wrong because I stated I was only there for a physical. After speaking with the office manager all she could say was that Claire Hunt had said she treated me for a respiratory issue. What a bunch of crap. This practice used to be good when Dr Joynes was still practicing. I will be switching to Riverside docs. What a fecal matter show Hampton Family Practice has become

Dropping patients that don't participate in the concierge service for addition costs not covered by…read moreinsurance.