Joel is an amazing mechanic that knows more about motorcycles than most mechanics have forgotten.read more

If I could give them a negative review I would. MILITARY DO NOT GO HERE!!! My motorcycle stayed in…read morethe same spot i left it, untouched, for 3 months. Even after they received the insurance check. When I wanted my bike back I was denied. I was told that my check was already in the bank and my bike could not be released until they heard from the insurance. I was about to go on deployment and if I would have known that it would take that long to get my bike I would not have taken it to them. Once I called the insurance and got my bike back I received a invoice for $1100 for storage. Please do not take your bike here they will try to swindle you.

Friendly service and so far so good on the repair of my Yamaha SHO Jet Ski from a loose bolt that…read morecame off inside engine housing and damaged stator. Price wasn't ideal but seemed fair for the work they needed to do. My brother in law recommended as he always uses them for his 4x4 and appreciates their work.

These guys are awesome. I heard good things about them so I called to see about getting my…read morecarburetor cleaned and they explained that cleaning is ok but they recommend rebuilding and it made a ton of sense. After a few minutes on the call he told me to try another option first and see if it works. They were super friendly and helpful. The option he gave me to try worked perfectly and saved me some money. Good to see there are still shops out there willing to help. My carburetor on my 1974 Monkey is definitely going to be rebuilt by them.

I have came here for multiple visits. A couple times on my Element, and another for my motorcycle I…read morehad just bought. I wanted an inspection but wasn't sure my rim would pass it. I took it to the owner, who is extremely cool and knowledgeable, took a look at it. Pointed out that the rim was exposing the bead and the tire had cracked. Didn't even charge me. Went back for the inspection and was in and out of the door. Another time I took my window regulator. Not only did they repair it, which other shops refused since I didn't buy it from them, but they also charged me a great price and told me they don't overprice repairs because they believe in honest work and not screwing paying customers. I always recommend them to anyone I know needing work done.

Called to get a quote for a service, the young lady took the call and quoted me a price that I felt…read morewas to much, I wasn't rude or anything I nicely asked for the reason for that price. She explained but it still didn't make sense to me so I nicely said "okay thank you" she rudely responded and stated "alright bye" and disconnected the call. I have spent my money with these people on many occasions and usually the owner (who's a male usually helps and is usually professional and nice) so it was my first time dealing with her. However I am also a business owner and worked In customer service for years so the way you talk to a customer is super important to me. Especially if it's a customer who actually gave you their hard earned money on more than one occasion and to get a rude action like that is a slap in the face. I hate to say it but I may not give them my money ever again for that because that was absolutely rude! So to the lady who was rude here's a pointer for you "WETHER THE CUSTOMER IS GOING TO ABLOAGE OR NOT, KEEP YOUR ADDITUDE TO YOURSELF! NO ONE WHOS LOOKING TO PAY YOU WANTS TO DEAL WITH THAT CRAP! Just because of you being rude you lost a paying customer. I am no longer doing referrals either.

Hours posted online and on their door says they should be open for business.. drove an hour to come…read moresee a salesman and doors are lock d, no one home. Terrible!

I took my 2016 Ducati Diavel to Redline to fix a miss in the engine. Brought it in April of 2021…read more Did not get it back until July of 2021 after they replaced a MAP sensor and charged me $892. Got the bike back home, drove it some, same miss occurred (it had been an intermittent problem from the start). Took it back a couple weeks later. Over the period of the next year, I kept getting every excuse imaginable (the same as others on here get). Saying they needed to replace the other MAP sensor: backordered parts, mechanics getting "training", mechanics out of town, part received but it was bad, backlog of other bikes, blah blah blah. The 2nd repair was never completed. Filed a lawsuit in September of 2022. Went to court in April of 2023. I won my case for a return of the $892 for the bad repair. I then went to get my bike back (which was still disassembled from trying to replace the 2nd MAP sensor) and was told I owed them money and could not get the bike. I got a letter from their lawyer claiming I owed attorney fees for court (THAT I WON) and the 2nd repair (WHICH WAS NOT DONE). The bill for the 2nd repair to replace the other MAP sensor? $15,700!! It claimed I owed $15,500 for "labor". I've since filed another lawsuit for possession of my bike, but that won't go to court until September of 2023. I am also filing a complaint with the Attorney General's Office of the State of Virginia for violations of the Virginia Consumer Protection Act. This business needs to be shut down. Sure, they were nice when I bought the bike. Everyone on here says that. As a repair facility, they are a complete sham. This business is detrimental to consumers in every way imaginable. The only thing more shameful than this establishment is the state of Virginia not doing something about it after years and years of complaints. Consumers have easily lost tens of thousands of dollars and countless days of their time by allowing this business to remain open. UPDATE: On September 29, 2023, I finally had my day in court with Redline to regain possession of my bike. The judge only spent about 7 minutes telling Redline's lawyer that they could not keep my bike, and then found in my favor. I am trying to setup a time to get the bike this coming weekend. We'll see how that goes.

Pat is very talented. Did a great job installing a custom swing arm and rear brake caliper. He also…read morecut some custom spacers for my rear shocks which made a huge difference over the ones provided by the manufacturer. Safety is really important to Pat and he will make sure your bike is safe to ride. Had a little hiccup when I got the bike home but Pat immediately took ownership and resolved the issue and while he had the bike he even drained the primary and adjusted the clutch at no extra charge. Pat also solved an electrical issue with a turn signal that other shops had said they fixed.

How can you go wrong with $5 for Live music, cool rides, a bikini car wash and free brews?! The…read moresimple answer is: YOU CAN'T! The weather was perfect for their 99x Rock event. I'm always looking forward to these things. I've even been by the shop to see what they could do with my ride and they were honest with the pricing and everything. You don't see that often in these shops. Most of them get your bike in there then nickel and dime you left and right until you're reaching for your wallet and it's empty. I can't wait for the next round to see what they have worked on in the garage! Great job fellas!

I had an issue with my motorcycle that I had narrowed down to a few things, but I couldn't figure…read moreout what the problem was (lack of skill/knowledge). My battery jumper was showing a good battery, too! I spoke with Drew on the phone and asked if he could service my bike. He diagnosed a few different things it could be over the phone, and it turns out it was the battery was dead (as he predicted lol). Within 24 hours or maybe 36, he was able to pick up my bike, have it diagnosed, and provide an accurate estimate of costs. I dropped off some cash to him, and the parts are on order. I am looking to be riding again within a few more days! After speaking some more with him, I found out that Drew is a knowledgeable motorcycle technician and shop manager with over 20 years experience. If you have a Harley, sport bike, standard bike, whatever, I assure you, Drew can sort you out.

From the owner: Motorcycle repair in Sandston VA. Factory trained techs. All makes and models. Reasonable rates and…read morefast turnaround times. Tires. Service & repair. Customs & performance.

Friendly, knowledgeable and affordable. They repaired my clutch problem, replaced all the fluids…read moreand inspected the bike. My 98 Fat Boy now runs and handles great, the engine is so smooth it feels like a new bike again! I couldn't be happier with the outcome. My 99 Heritage is next! I won't go anywhere else from now on.

Really friendly and knowledgeable guys. Got my bike tuned for a reasonable price. Seemed really…read morebusy, so took a week and a half, but really enjoying how my bike's riding now!

Today I encountered professionalism which is unparalleled to any business experience I have…read moreencountered in my 8 decades of life. Dealing with car issues is not something I know about, nor have experience with, but was at the point of having to deal with the State Inspection and having to wait for it to be done. The excellent credit goes to one man: Darin Christensen. Darin was the one who set up my appointment at a time to suit me and when I arrived, guided me through the entire process, including walking me to my car in the snow! important to me: very well appointed waiting room... leather sofa and chairs with cushions (not the usual miserable plastic molds) and very clean and calm. Being treated with courtesy, and kindness by a knowledgeable, professional individual. Very reasonable prices.

I had my vehicle towed to their shop knowing what codes it threw for the vet sensor(cam shaft…read moresensor) asked them to replace both bank 1 and bank 2 ! They replaced one regardless of what was asked. I was willing to pay for the repairs but they only did bank one! After I called and stated that it made sense to replace both at same time! I feel because of being a woman they completely disregarded what I asked for and did what they wanted to do! I had faith that it would be all replaced but that is what I get for putting my faith in someone! I will now have to take in else where to have the second side done. very disappointed in a place I had once had faith in even after the communication I made sure to have with them! I feel my request was too much and I was bothering them by keeping the communication up to date! I appreciate they fixed the one side but did not do what was requested!