Joel is an amazing mechanic that knows more about motorcycles than most mechanics have forgotten.read more

If I could give them a negative review I would. MILITARY DO NOT GO HERE!!! My motorcycle stayed in…read morethe same spot i left it, untouched, for 3 months. Even after they received the insurance check. When I wanted my bike back I was denied. I was told that my check was already in the bank and my bike could not be released until they heard from the insurance. I was about to go on deployment and if I would have known that it would take that long to get my bike I would not have taken it to them. Once I called the insurance and got my bike back I received a invoice for $1100 for storage. Please do not take your bike here they will try to swindle you.

These guys are awesome. I heard good things about them so I called to see about getting my…read morecarburetor cleaned and they explained that cleaning is ok but they recommend rebuilding and it made a ton of sense. After a few minutes on the call he told me to try another option first and see if it works. They were super friendly and helpful. The option he gave me to try worked perfectly and saved me some money. Good to see there are still shops out there willing to help. My carburetor on my 1974 Monkey is definitely going to be rebuilt by them.

These are knowledgeable folks! They know stuff only a been there done that and fixed it 50 times,…read moreon your type of bike, type of experience brings! Try getting an older dirt bike worked on at your local dealer, it's not an option. Roy the is owner is the machine turning out great work! Cody is learning the ropes under Roy and has great experience even at his young age! They are happy to talk with you about your issue! Due to popularity, motorcycles, dirt bikes and water craft scheduling can be the only drawback but they are up-front about expectations based on work load! I would highly recommend them if you are having issues you can't or don't know how to fix! BR

I have came here for multiple visits. A couple times on my Element, and another for my motorcycle I…read morehad just bought. I wanted an inspection but wasn't sure my rim would pass it. I took it to the owner, who is extremely cool and knowledgeable, took a look at it. Pointed out that the rim was exposing the bead and the tire had cracked. Didn't even charge me. Went back for the inspection and was in and out of the door. Another time I took my window regulator. Not only did they repair it, which other shops refused since I didn't buy it from them, but they also charged me a great price and told me they don't overprice repairs because they believe in honest work and not screwing paying customers. I always recommend them to anyone I know needing work done.

Called to get a quote for a service, the young lady took the call and quoted me a price that I felt…read morewas to much, I wasn't rude or anything I nicely asked for the reason for that price. She explained but it still didn't make sense to me so I nicely said "okay thank you" she rudely responded and stated "alright bye" and disconnected the call. I have spent my money with these people on many occasions and usually the owner (who's a male usually helps and is usually professional and nice) so it was my first time dealing with her. However I am also a business owner and worked In customer service for years so the way you talk to a customer is super important to me. Especially if it's a customer who actually gave you their hard earned money on more than one occasion and to get a rude action like that is a slap in the face. I hate to say it but I may not give them my money ever again for that because that was absolutely rude! So to the lady who was rude here's a pointer for you "WETHER THE CUSTOMER IS GOING TO ABLOAGE OR NOT, KEEP YOUR ADDITUDE TO YOURSELF! NO ONE WHOS LOOKING TO PAY YOU WANTS TO DEAL WITH THAT CRAP! Just because of you being rude you lost a paying customer. I am no longer doing referrals either.

I've had 3 experiences with Redline:…read more The first was getting my initial 600-800 mile servicing done on my bike. I hung around and chatted with the guys (very friendly when face to face), and was on my way in an hour and a half or so. The price was way cheaper than Casey Cycle City, and the service quality was an A+. The second, I went to buy a pitbull swingarm stand. The price was even cheaper than Amazon! That transaction was also an A+. The third is now...I dropped my bike off on Saturday, March 5th. I am getting a full exhaust put on, a Power Commander V installed, and a dyno tune to sync everything. I called them on March 10th just to get an update and an approximate date of when my bike will be ready for pick up. The first call, Jeff answered. I said, "Hi sir, I'm just calling to check on the status of my bike". That is word for word what I said, and I was immediately hung up on without Jeff saying another word. I called back about 5-10 minutes later after no call back was received and this time JB answered, and was very helpful (went to the back and even checked with the mechanic and everything). My beef is solely with Jeff. They have caller ID, so IF him hanging up on me was unintentional, he could've called back. So knowing that, and the fact that someone else answered when I called back tells me getting hung up on was absolutely intentional. For a customer service based business, I find this EXTREMELY unacceptable, and disrespectful. If I've given you my business before, and am currently giving you business, you can't do me the favor of at least giving me an estimate of when my bike will be ready?? I plan to talk to Jeff personally whenever I go to pick my bike up (it's March 18th and I still am waiting), as well as getting the owners contact info and giving him a call as well. This leaves a bad taste in my mouth, but we will see what happens when I confront Jeff and talk to the owner.

Hours posted online and on their door says they should be open for business.. drove an hour to come…read moresee a salesman and doors are lock d, no one home. Terrible!

Pat is very talented. Did a great job installing a custom swing arm and rear brake caliper. He also…read morecut some custom spacers for my rear shocks which made a huge difference over the ones provided by the manufacturer. Safety is really important to Pat and he will make sure your bike is safe to ride. Had a little hiccup when I got the bike home but Pat immediately took ownership and resolved the issue and while he had the bike he even drained the primary and adjusted the clutch at no extra charge. Pat also solved an electrical issue with a turn signal that other shops had said they fixed.

How can you go wrong with $5 for Live music, cool rides, a bikini car wash and free brews?! The…read moresimple answer is: YOU CAN'T! The weather was perfect for their 99x Rock event. I'm always looking forward to these things. I've even been by the shop to see what they could do with my ride and they were honest with the pricing and everything. You don't see that often in these shops. Most of them get your bike in there then nickel and dime you left and right until you're reaching for your wallet and it's empty. I can't wait for the next round to see what they have worked on in the garage! Great job fellas!

I had an issue with my motorcycle that I had narrowed down to a few things, but I couldn't figure…read moreout what the problem was (lack of skill/knowledge). My battery jumper was showing a good battery, too! I spoke with Drew on the phone and asked if he could service my bike. He diagnosed a few different things it could be over the phone, and it turns out it was the battery was dead (as he predicted lol). Within 24 hours or maybe 36, he was able to pick up my bike, have it diagnosed, and provide an accurate estimate of costs. I dropped off some cash to him, and the parts are on order. I am looking to be riding again within a few more days! After speaking some more with him, I found out that Drew is a knowledgeable motorcycle technician and shop manager with over 20 years experience. If you have a Harley, sport bike, standard bike, whatever, I assure you, Drew can sort you out.

From the owner: Motorcycle repair in Sandston VA. Factory trained techs. All makes and models. Reasonable rates and…read morefast turnaround times. Tires. Service & repair. Customs & performance.

Really friendly and knowledgeable guys. Got my bike tuned for a reasonable price. Seemed really…read morebusy, so took a week and a half, but really enjoying how my bike's riding now!

Excellent at color-matching!…read more I added a fairing to my motorcycle and Craig matched the fairing paint color perfectly to the battery cover I sent along as a sample. He also hand painted a white pinstripe line around the fairing, it was perfect! Amazing workmanship! Hard to find this kind of old-school craftsmanship and skill anymore.

I've always had a good experience with this company. The concern from this company that impresses…read moreme the most is, they are very concerned about safety. One of the first questions is: Are you safe, are you off the road? This really impressed me. ** Price is always reasonable. ** I highly recommend them. ** I give them 5 stars!

The service I received from this company was outstanding, from the appointment setting to the tow…read moreitself. I highly recommend them for the quality of service and the fairness of price. You will not wrong!