Fantastic job by Ed at Tidewater & Crew! Thank you Ed!! We are happy customers and highly recommend them to anyone.
A month after purchasing our home last year 2016 we contacted Tidewater & Crew to come over to consult us and give us an estimate on having our kitchen and bathrooms caulked and grouted. (Best rule of thumb is to have this done about every 6 years plus, depending on how bad the old grout is coming off and crumbling.) Ed contacted us back fast and we were able to get him scheduled to come over and look at our problem areas. He's friendly, professional, extremely knowledgeable and shows up on time. He did an excellent job throughout the whole house.
When Ed was re-grouting our master bathroom walk in shower he came upon an issue we had with the shower floor. All around the floor's edges the grout was wet! He removed the old grout and we let the shower sit unused for over a week to see if it would dry out, well it never did. He advised us to look into this thinking something might be wrong with the pan liner underneath and the pitch looked wrong. ( Later we discovered after having the bathroom floor pulled up that indeed the pitch was off causing the water to flow back into the walls and not downward into the drain. Also when the drain was installed it was never set down/screwed into the wooden bottom floor, it sat about a half an inch above so it wasn't allowing the shower floor to drain properly! And the original pan liner was compromised due to someone putting nails in the inside causing water to leak through it to its underside to the cement. Water went the whole way down past the cement reaching the wooden flooring structure of the house underneath. We caught this just in time before it reached the room bellow's ceiling! )
Thank you again Ed for all your wisdom! read more