We have used Southern Shores Realty to meet our OBX vacation needs for many,many years. There have…read morebeen times where we ran into problems and would call the office for a service eg, a broken water valve outside that was spewing water, or a bunk bed with a bolt that broke. Even one time the water lines were busted underground. The company sent someone to come ASAP. But after 35+ years, that is not bad. The pricing for cottages varies as to their amenities, we have stayed for the last 15 years or so at the same cottage and feel the money spent is well worth the ability to rest and relax.

We rented Written in Sand (#1361) in Duck through Southern Shores Realty. The location was good and…read morewe enjoyed having the private pool, but unfortunately the condition of the house upon arrival was well below what we expected from a professionally managed vacation rental. The biggest problem was cleanliness. We arrived to a puddle of water on the floor by the refrigerator, dirty dishes, and dishes/water stacked in the pantry area. Kitchen counters and cabinets were sticky and dirty, as were railings and other surfaces throughout the house. Ceiling fans needed cleaning and the gas grill had not been cleaned. The bedding was particularly disappointing. We found blankets on the beds that were visibly dirty/hairy, multiple blankets with stains, and a stack of pillows sitting directly on the floor. One bathroom had a very dirty shower curtain and another was missing a shower curtain altogether. There were also maintenance issues. The exterior sliding doors on the second level were difficult to lock, the kitchen threshold/floor laminate needs repair, and the Wi-Fi was very unreliable and repeatedly went in and out. The house is also very basic in terms of amenities. Even simple things like hand soap weren't provided. The living room could also really use a couple of freestanding lamps, as the lighting is poor. To be fair to Southern Shores, we didn't call about the cleaning issues until Thursday during a Sunday-to-Sunday stay, so we weren't expecting them to send a cleaning crew back at that point. The representative was apologetic and acknowledged that having only one person clean a five-bedroom house was likely inadequate. Our concern is primarily that the property should never have been turned over to arriving guests in this condition. Dirty/stained bedding, dirty dishes and sticky, uncleaned surfaces should have been caught before check-in. Written in Sand has a good location and potential, but it needs substantially more attention to housekeeping, maintenance and basic guest amenities. Based on our experience, we would not rent this particular property again without significant improvements.

We have dealt with several realtors in OBX. From Corolla to Frisco. Jeff Scott and his team have BY…read moreFAR been the best. Jeff is hands on, super knowledgeable and a man of great integrity. You never feel like you are being sold, just informed. Simply put, Jeff is a superb realtor and we highly recommend him to anyone serious about buying or selling a property in OBX.

From the owner: Our specialty is helping people with their real estate transactions on the Outer Banks We measure…read moreour success by your level of satisfaction.

Kathleen is amazing ! We purchased our home last year with her and she was very accommodating,…read moresweet, and knows her stuff. And whatever she did not know she found out for us or pointed us in the right direction. Every now and then we may have a question for her and she is very fast in responding as she always has been. Kathleen is super awesome and sweet. She fits into your schedule and strives to make you a happy camper! Highly Recommended. Especially to first time home owners as we purchased our first home with her.

we were very satisfied with Stephen as our agent in the home buying process…read more friendly,knowledgeable, easy to work with. very quick response to questions and always had great advice during the search process and also the negotiations.

Working with Stephen as our Buyer's agent was a pleasure. His knowledge or real estate that would…read morefit our needs was very helpful, and he was very accommodating with schedule and questions. Would recommend!

I have rented through Beach Realty off and on for more than twenty years and have never had a bad…read moreexperience. In fact, once I misplaced their check for the damage fee reimbursement more than a year after it was issued but they cut another one. My only suggestion for Beach and all the other rental companies is PLEASE start renting more houses Sunday-Sunday and SOME small percent Friday-Friday. Traffic from DC area almost puts this 5 hour drive into the + 8 hours and not considerable range!

They rented me a house that the pictures showed a beautiful clean pristine house and when we…read morearrived it was dilapidated worn down poor excuse for a $4000 rental for 3 nights. As soon as I arrived and saw how bad of shape it was in I contacted them and sent pictures and was in contact the whole time of staying there. It was an embarrassment for me when my guest arrived. Beach reality didn't do ANYTHING or compensate anything. All they did was tell me that they would not delist this property after the first of the year. I would NEVER recommend or use this company again, due to them, not standing by their customers. Absolutely horrible company!! And you would think by their response to my review that they would have compensated me with something. They knew the property was at a lower standard than they were charging for yet they still will not take care of their client. Complete trash will never recommend this place ever.

We switched our property management from a large company to Shoreline this year. We couldn't be…read morehappier! Even before we had made the decision to go with Shoreline, Jennifer had pulled our listing and at our first meeting gave us several ideas for how to improve the property. With the year being what it has been, in April we weren't sure if we'd even have renters...now we're fully booked through October...which is an experience we've never had before. All of the crew are professional and friendly, and look out for our interests as well. If you're a homeowner looking to switch, I'd definitely recommend giving them a call!

We rented Duck 18 - Mi Casa Su Casa - in August 2026. This was an expensive rental. Very…read moreexpensive. So, our expectations were understandably high. But, long story short, the condition of this house was appalling. Sand everywhere, food chunks splattered all over the waste bins, chunks of food all over the dishes, sand in the kitchen drawers. Every surface in this house was greasy and grimy - the doors, the chairs, the kitchen drawers and countertops, the pool area - like the house hadn't been cleaned properly in years. There's a silly couch in the living room where the design gives you a direct sightline underneath it, and it was laughably dirty (sand, rocks, food, etc.). At least one bathroom smelled like a camp site latrine. The pool deck was so appallingly dirty that my 80 year-old father spent an entire morning cleaning it. In addition to cleanliness problems, this house is at least 10 years behind on maintenance. The deck needs serious work, the ancient pool system is overwhelmed by the encroaching sand, and the budget kitchen/bathrooms have been pounded on by renters for decades. The cookware and dishes are a mismatch of random things people have left in the rental for the last 10 years. It's hard to cook or otherwise enjoy the property when you're constantly trying to overcome the condition issues. We immediately notified Shoreline of all these issues and they sent a cleaning person and pool person the next day. The cleaning person immediately admitted that the house wasn't clean at all. She did her best, which was helpful, but there was nothing she could do about the systemic condition issues. The pool person said that he is unaware of anyone being responsible for maintenance of the pool deck - which was clear to us already. And here's another interesting note: there are no garbage cans outside the house. You have to put your garbage bags in your car and drive them a few blocks to the community dumpster. Good luck keeping your car clean. We love this area but we will NOT be renting from Shoreline OBX again. Awful experience.

Two words sum up Beach Realty service: world-class. From contract through check-out, the team is…read morefriendly, knowledgeable, responsive and helpful. We experienced two issues at our cottage (bugs and pool water level) and they were taken care of posthaste with a smile. These people are the best! We have been vacationing on the Outer Banks for 50 years and have been renting through Beach Realty the past three -- we will not deal with any other company . . . This year we stayed at Beach Road Cottage in KDH. Five stars, as well. Accommodations were clean and comfortable. The property was steps to the beach and close to restaurants (walk to Goombays Grille & Raw Bar) and attractions. As noted above, a couple of issues were taken care of quickly and professionally. We will book again . . .

I paid $14,000 for a week at Twisted Fish K1220, a 10 bedroom ocean front house with private beach…read moreaccess. Ocean front rents for a considerable premium in OBX. Rental company failed to notify us of beach nourishment project that completely closed the beach in front of our rental for the entire week! The people renting next door said their rental company notified them ahead of time and gave them options. Additionally, The air conditioning on the second floor was broken for 5 days before it was fixed. My formal request for compensation was denied. I was only offered a $350 credit on a future rental. I will NEVER rent from this company again.

Vacation rental for a week in South Nags Head. The unit owner locked the thermostat down so it…read morecould not be adjusted below 72 degrees. We were not told of this restriction nor was it in the rental agreement. Outer Banks Blue offered up box fans as a resolution. Heat rises and at night 72 was pretty miserable, The manager refused to speak to us, we had to deal with a go between In the office. It took 3 calls to get the owner to allow a lower temperature at night and even then if you touched the thermostat to raise it even a degree it locked you out. The dryer in the house must be 25 years old and a lot ad of beach towels took 3 hours to dry. Called maintenance and their resolution was to tell us to do smaller loads. Just not very renter oriented. If you're an owner they're probably fine.

Terrific rental management company. Pricing and check-in notes were clear. We had some minor…read moreissues, which they addressed right away. They stayed in touch via text and email, letting us know when the plumber was scheduled to come. Super responsive. Half way through our 3 week stay, they gave us the option of getting fresh linens delivered, which was super convenient. Someone maintained the hot tub on a regular basis without being intrusive. This company gave us the feeling that they had our back if anything went awry. We've rented beach houses (VA beach) for many years. The beach environment is very harsh. Rental homes can be in wildly different conditions depending (I think) on the owners and not the rental company. Sometimes a house is old and fraying around the edges, sometimes updated and sparkling. Sometimes renters leave the place a wreck and the cleaners barely have time to put it back in order. If an updated, newer place is important to you, let the rental company guide you to the right homes. P.S. Our house was spanking clean and in excellent condition. I believe the owners take pride in their home, which is well managed by Outer Banks Blue. Great house + great company = great vacation.

I own a home in Southern Shores and had a rather urgent roof leak. Kevin Parkhurst of Mueller was…read morethe man, coming over on off hours to review and diagnose the situation. Within two weeks, I had a signed contract, and within another week the job was done. Amazing work on a rather small but urgent situation. I couldn't be more thankful or impressed with Kevin and the Mueller team.