This was our first time renting with Southern Shores, after renting with another company for 18…read moreyears. I wasn't sure what to expect regarding cleanliness and the rental property being in good condition. What a pleasant surprise, all exceeded our expectations. Staff was friendly, knowledgeable and quick to answer my questions after checking in. We will definitely be renting with them again! Linda & Gary Woodruff Stokesdale, NC

Southern Shores is a 4 . . . Jus' Ducky is a zero!…read more Southern Shores, and in particular, Lori Payne did the best they could to manage and, when possible, mitigate the issues with our rental house. Some issues should have been identified by the cleaning staff before our arrival, however. I do NOT recommend Jus' Ducky (12 Ocean Blvd) as a rental property. This house is not in any condition to be rented. The owner made minor updates to two bathrooms this year, but they have significantly bigger issues with AC, insulation, deck, furniture, etc. from many years of owner neglect and lack of investment/maintenance. Several service members also made unsolicited comments that the house was in poor shape, shouldn't have been rented, thought we might be moved to another house, etc. Chelsea (Southern Shores maintenance), and the teams at R. A. Hoy and KICZ were responsive, polite, and knowledgeable. When we were several hours into a loss of all electricity with no AC and no food (we kept delaying our restaurant reservation to celebrate a 45-year wedding anniversary--eventually we ended up with all restaurants closed and we still weren't any closer to a remedy), one of the guys from Hoy invited us to come to his home to get a bite to eat and a break from the heat--we declined, but appreciated his offer--very kind). The owner refused to take ANY responsibility for the many hours/days of our vacation spent dealing with maintenance, the electric company, HVAC and related issues. Ultimately, Southern Shores stepped up and provided a small financial remedy which we greatly appreciate. Although I will never rent this house again, I will certainly rent from Southern Shores in the future!

We have dealt with several realtors in OBX. From Corolla to Frisco. Jeff Scott and his team have BY…read moreFAR been the best. Jeff is hands on, super knowledgeable and a man of great integrity. You never feel like you are being sold, just informed. Simply put, Jeff is a superb realtor and we highly recommend him to anyone serious about buying or selling a property in OBX.

From the owner: Our specialty is helping people with their real estate transactions on the Outer Banks We measure…read moreour success by your level of satisfaction.

Kathleen is amazing ! We purchased our home last year with her and she was very accommodating,…read moresweet, and knows her stuff. And whatever she did not know she found out for us or pointed us in the right direction. Every now and then we may have a question for her and she is very fast in responding as she always has been. Kathleen is super awesome and sweet. She fits into your schedule and strives to make you a happy camper! Highly Recommended. Especially to first time home owners as we purchased our first home with her.

Working with Stephen as our Buyer's agent was a pleasure. His knowledge or real estate that would…read morefit our needs was very helpful, and he was very accommodating with schedule and questions. Would recommend!

We wanted to give a huge shout-out to Stephen Smith, our Buyer's Agent while looking for a 2nd home…read morein the Outer Banks, NC area. This guy did a fantastic job of working with us, helping us articulate what we wanted, as well as what we didn't. His vast knowledge of the OBX area overall, as well as his extensive knowledge of the diverse neighborhoods in both the north and south ends of OBX was invaluable to us. He was always willing to check a property out, prepare a video, and provide detailed information on something we had an interest in pursuing. He provided objective observations about quality details, as well as things that needed work or might have hidden defects. Our house-hunting journey was lengthy (over a year!) and Steve stuck with us the entire time - we were happy to have gotten to know him and would recommend him to anyone looking for a new home.

They rented me a house that the pictures showed a beautiful clean pristine house and when we…read morearrived it was dilapidated worn down poor excuse for a $4000 rental for 3 nights. As soon as I arrived and saw how bad of shape it was in I contacted them and sent pictures and was in contact the whole time of staying there. It was an embarrassment for me when my guest arrived. Beach reality didn't do ANYTHING or compensate anything. All they did was tell me that they would not delist this property after the first of the year. I would NEVER recommend or use this company again, due to them, not standing by their customers. Absolutely horrible company!! And you would think by their response to my review that they would have compensated me with something. They knew the property was at a lower standard than they were charging for yet they still will not take care of their client. Complete trash will never recommend this place ever.

Working with Beach Realty beginning last summer and a few more follow up calls during the year has…read morebeen seamless. They were able to answer my questions and the vacation app was also very beneficial. Looking forward to next summer's beach rental.

A Stark Contrast to Their Own Promises !!…read more My parents rented this property for our long-awaited family reunion -- 14 of us, including relatives who flew in from Hawaii. We were excited to spend the week together in what looked like a beautiful and spacious home, but the experience was unfortunately full of red flags -- from safety concerns to management's dismissive response. Serious Safety & Cleanliness Concerns: * The deck had multiple exposed nails, which caused injuries -- including a cut foot. * The pool gate slammed shut with extreme force. It actually struck my young niece, leaving her hurt and shaken. * The outdoor bathroom was dirty and unusable from the start. * There were visible roaches in the home when we arrived. * The outdoor shower, which was advertised as a feature, was filthy and completely unusable. Disruptive Conditions That Weren't Disclosed: * Construction was happening on both sides of the house all week, bringing loud noise and disruption every day. * We were never informed about this in advance, even though the reservation had been made months prior. Unacceptable Response from Management: When we shared these issues, the president of the management company responded with zero accountability. Rather than showing any concern, he told us we should've reported safety hazards like protruding nails during our vacation. After we left, their technician confirmed that eight nails needed to be repaired -- validating our concerns. Instead of offering any resolution, the president accused us of "extortion tactics," which was insulting and unprofessional considering the legitimate issues we raised. A Stark Contrast to Their Own Promises: What made it even more frustrating is how the company promotes itself. Their website claims: "Experience the Shoreline Difference and see why we are rated #1 in Guest Satisfaction! As our guest, you are our family and will be treated to the best in hospitality!" That was far from our experience. We were treated more like an inconvenience than "family," and safety clearly wasn't a priority. Bottom Line: For over $6,500, we expected a safe, clean, and welcoming environment. What we got was a property with hazards, misrepresented amenities, and a management team unwilling to take responsibility. I would not recommend this rental -- or this company -- to anyone looking for a reliable or professional vacation experience.

My wife and I are Beach House Owners that after 20 years with another Rental Company on the Outer…read moreBanks switched to ShorelineOBX because of their family owned size of 75 homes and the high standard of decor and cleanliness that they demand of their owners. We have found that smaller is better on so many levels from attention to cleaning to maintenance details. Deep cleaning occurred on a high level with ShorelineOBX and mandatory winter maintenance protocol was followed to prevent issues from occurring with the Beach House during the rental season.

This rental organiztion has horrendous customer servious. Terrible communication and at times is…read morerude, all while cloaked in "southern sweetness". They price gouge, change prices on platforms (check booking and VRBO for cheaper rates), and increase rental fees 125% for the same week a year later. They will bounce you around from different customer service agents, when you call back they will find notes "confusing" and refer you to manager's voicemails with very slow turn around time. It is less expensive to book through VRBO. I do not recommend renting through them, they work for the property owners and not the renters. You have more support and protection booking through VRBO or BOOKING.COM. Linens not included. Fees egrigious. I have never had this much runaround at any other OBX rental agency. Oh So Sandy in particular, is a TINY flat top, with a very small shower that has exposed plumbing. It does not have a dishwasher, or laundry. There is no bathtub. The backyard is fenced in, however it is full of spikey foliage which will get in the pads of your dogs feet. The grill was dirty, the outdoor shower VERY rustic and dirty. For the amount you would spend on this place, there are far nicer places in the OBX.

Here is a review of our stay at Sunday Drive, 6309 S…read more Virginia Dare Trail, Nags Head, NC from August 2 through August 9. 1. Sitting at the dining room table, the view of the ocean and skyline was cloudy and unclear. In addition to the glass being dirty there was condensation between the panes of glass. 2. One of the pickets on the upper deck was loose. We called Beach Realty and they sent someone out who nailed it down and checked the other pickets. 3. The microwave over the oven didn't work. 4. Concerning the refrigerator, everything in the back of the top three shelves froze. 5. The propane tank was empty. We went and purchased propane but the grills still didn't work properly. 6. The lighting under the kitchen cabinets didn't work. 7. Two shelves in the refrigerator door were either cracked or broken. 8. The instructions on the toaster were undecipherable. 9. The dining room table is tacky. 10. The top dishwasher rack doesn't stay in place. You must hold it in place in order to load the bottom rack. 11. The kitchen floor mats are unattractive and don't match. 12. The large canvas photograph in the main living room is woefully faded. 13. There are approximately two dozen nails on the front steps and landing that protrude and should be hammered down. 14. Some of the blinds in the top floor master bedroom were broken. 15. The kitchen trash can is flimsy and there is no space for it. Unfortunately, the floor plan is such that there is no stairway from the upper floor to the bottom level. To get to the beach you must exit through one of the two bedrooms on the middle floor, or walk the stairway to the garage, and then out to the beach. Furthermore, there is no community bathroom on the top floor. Anyone eating or relaxing on the top floor must share the bathroom with those sleeping in the upper master bedroom.

Terrific rental management company. Pricing and check-in notes were clear. We had some minor…read moreissues, which they addressed right away. They stayed in touch via text and email, letting us know when the plumber was scheduled to come. Super responsive. Half way through our 3 week stay, they gave us the option of getting fresh linens delivered, which was super convenient. Someone maintained the hot tub on a regular basis without being intrusive. This company gave us the feeling that they had our back if anything went awry. We've rented beach houses (VA beach) for many years. The beach environment is very harsh. Rental homes can be in wildly different conditions depending (I think) on the owners and not the rental company. Sometimes a house is old and fraying around the edges, sometimes updated and sparkling. Sometimes renters leave the place a wreck and the cleaners barely have time to put it back in order. If an updated, newer place is important to you, let the rental company guide you to the right homes. P.S. Our house was spanking clean and in excellent condition. I believe the owners take pride in their home, which is well managed by Outer Banks Blue. Great house + great company = great vacation.

I wrote an honest review about our experience and the property we rented. they deleted it off their…read morewebsite. The house was dilapidated and so many things were broken. showerhead was absolutely disgusting and the shower curtain rings were rusty. hot tub was filthy we had to wait several days until it was cleaned and we could use it. The door leading out to the balcony wouldn't lock and we had small children with us. Our complaints were legitimate and instead of acknowledging it and apologizing, they delete our comment. wont be using them ever again. What a scam.

I own a home in Southern Shores and had a rather urgent roof leak. Kevin Parkhurst of Mueller was…read morethe man, coming over on off hours to review and diagnose the situation. Within two weeks, I had a signed contract, and within another week the job was done. Amazing work on a rather small but urgent situation. I couldn't be more thankful or impressed with Kevin and the Mueller team.