Amazing place - cozy and beautiful !! The restaurants are…read moreclean and give good service. People are nice and courteous. God bless everyone.

This is the most ridiculous ticket seller we have ever encountered. We live in the US and we…read morepurchased eraserheads huling el bimbo concert tickets but we are not able to make it, we authorized family member to pick up and use the ticket in our behalf, we sent receipt of purchase, authorization letter, ID, credit card statement showing the ticket has been paid for, voucher and yet SM tickets still won't release the tickets. Maybe they want to re-sell it or someone wants to use the tickets for themselves. ( SM Calamba)

SM Tickets exhibits some of the worst customer service that we've yet seen in the Philippines. They…read moreclearly have no idea how to perform the simple process of selling tickets properly. We paid for tickets online on March 22 for a special event and as of April 13 the only thing we've received from them is a receipt for the payment! When we try to contact them we either get no answer or a runaround of promises that result in no action. THIS COMPANY IS BOTH DISHONEST AND INCOMPETENT!!

Ticketnet is relevant for events that are held at the SMART-Araneta Coliseum. Like other central…read moreticketing services, there are various branches around Metro Manila that serves as ticket booths. There also is a website wherein customers can purchase tickets. Unfortunately, that's when the convenience ends. Ticketnet isn't the most transparent when it comes to available seats. While there is a web purchase feature, the system and format is quite archaic. One can't select the exact seat of choice, only the section. For a ticket rush to a high-demand event, this can turn out to be quite as its as if you're playing roulette with the random row and seat assignments. Information-wise, there isn't much clarity and consistency as well. The twitter handle or Facebook page would announce one thing, while the ticket booths will claim another. At times, even the main office and the satellite ticket booths will have conflicting claims. One can hope for a more professional approach down the road.

Have purchased tickets from Ticketnet before, proved to be quite easy because i often purchase from…read moreAraneta...however, this time when I tried to purchase for a UAAP game at an SM branch, supposedly a satellite ticketing site, the branch said it was not in their system and that the ticket can only be purchased at the Ticketnet Araneta office. Couldn't purchase online as it only accepts credit card payments. ...I guess convenience is not for everyone now