This was my first time getting a ticket, I had no idea what to do so I contacted this office via a consultation form on their website, so not quite sure which location helped me out. Michael called me back, he told me they could lower the fine or even get it dismissed. (Wow! That's awesome!) He even assured me the process was simple and communication was key, they would email or call anytime there was an action. That really wasn't the case for me. I had communication issues with them when I asked about 3 weeks later for an update. They don't really update you on anything but Adam will email back and say someone will get back to you but I'm always having to ask for the update, no one comes to me. I contacted this firm in April a couple weeks before a response was needed on the court website, which he said was ample time. I told Michael I had been looking at the court website but doesn't look like anything has been done, the court was still waiting for an action. He said no it's fine, don't worry about it a clerk will take care of it and then we will email you. All of a sudden I'm slammed with a failure to appear and then I was sent to collections for $1029. I was so shocked! I had to call the firm and I kept getting the run around, I couldn't even get an answer to why their was failure to appear, I had to contact to court myself for the information. The court said the attorney asked for a change in trial time and he was denied. I guess the attorney didn't know and didn't show up. That didn't seem very professional. I would've been ok with the truth but when I asked for an explanation the tone would change and it sounded like they were trying to hide something. The firm basically had to ask the court for a second chance. And after all that, all that they got me was no point on my record, but I could've just paid for traffic school instead and paid the fine, it would've been cheaper, same thing. Their fee since I was a premium county was $269 then to add the court fine, that takes me to almost $1000. I even called on Friday to make sure someone would show up for court the 24th. They said of someone said they emailed you on 7/7/17, nope I didn't get that message. And when I asked for the message to be resent, I didn't get that either. I've been a licensed driver for 19 years, this is the one time I second guessed myself while driving and I should've listened to my gut when Michael was stumbling on his explanation of their services, but I wanted to have faith in them I'm disappointed and unfortunately I can't even recommend their services to anyone. This whole ordeal was very stressful. This was for a school bus violation where I failed to stop at the bus's stop sign, instead I moved a few feet to the 4 way stop sign. I understand that this is a hefty fine but I felt like they could've been more honest about the fine and what the ruling would be. If my odds were against me in reducing the fine, they should have included honest statistics in their consultation. read more