I came across A Better Time Service on Western back in late February and early March when I took in…read morea couple of watches needing new batteries. Since then, Sabine has been able to replace the movement on two of my watches and repair the bracelet on the 1974 Tissot watch. I will continue to bring my watches for repair from California. Having my Tissot back is priceless! Here is its story: Every watch has a story and a journey; here is my Tissot watch story. This Tissot watch journey began in Mexico (place of purchase). Oklahoma City (where dad wore it for some time), then to the Bay Area (where I live, when he sent it to me), then to Florida (first attempt to repair, "too old, can't get parts"), back to the Bay Area, a flight to OKC and soon back to Redwood Heights Oakland (home). In 2019, my dad found this 1974 Tissot Seastar Automatic watch and sent it to me. Once received, I searched for repair shops locally to see if I could replace the band. With no luck, I found Watch Repairs USA, known for restoring watches. I was informed, "we can fix it, so I sent it, and they could not find a replacement band. They informed me if I wanted the watch returned, "It will cost you $70 to return it to you." This took place back in June 2019. Later in the year, near the holidays, one of my friends had a beautiful Open Heart vintage Tissot model. I asked where she had purchased her watch and found a place to work on an integrated bracelet (watch bands). She said one of her friend's father's repaired watches. After asking, this friend's father agreed to see what he could do. It took several months, but I received my watch back, but the integrated bracelet did not hold. Thankfully, his work was under warranty--this time around, the labor cost was $100. I had to return the watch to my friend to return to continue with the bracelet's repair. This was right before COVID-19 Shelter-in-place was enforced. In early August 2021, after vaccinations were taken, I met up with my friend again. Her friend's repair watch place had closed due to lack of business during COVID Shelter-in-Place, but she was able to get my watch back. Although unable to complete the repair, I received the parts for the band. This August 2021, when in Oklahoma City, I returned to "A Better Time Service" watch repair shop near my parent's home. Sabine B. was able to finally complete the repair of the bracelet and size it to fit my small wrist. Thank Sabine and the A Better Time Service Team.

Alert - warning - caution - scammers - dishonest I have…read moreto many bad experiences from this couple The man behind the counter its very arrogant and rude,with out any interest in inter act with customers needs, and he act like you owned some to him, he cant not decide by himself and constantly ask to the woman in the other room, and neither to say she is worse, apparently she is the owner of this circus A complete show of scammers and liars, my frustration was escalate constantly after 4 months stretching The lies abut my watch, waiting for a part first, second she need another supplier even one time she call me to give me a cost of the repair And one week to be ready. I Waste my time, long driving just to find out the same arrogance and ignorance about me and my watch. Every visit they ask me about my name and brand of my watch, even they make me write on a piece of paper, bummer On my constant visits I was witness of two customer who a battery was replace on their watches and they come back with a not Workin watch. Finally i lost my patience's and decide to pick up my watch, finding out that my watch never was open or signs to be work on Fact: stay away, don't trust them they will damage your watch or over charge you for a ghost repair How do you call them ?

Very friendly small local shop. Kind of hard to see from the street until you get right there since…read moreit's tucked away in the corner. Just look for the burger place and it's right next door. Willing to help with whatever you need repaired or purchased. Fast service on an affordable watch battery replacement. And be sure to give the sweetest and cutest dog a milk bone!

I've had good experiences with this business in the past. However, I left my vintage watch here to…read moreget fixed over a year ago and maintained contact with the business over this last summer and fall. As of late, I have not been able to contact them. I've called more times than I can count, emailed, and driven to the shop itself, all to no success. I am at my wits end and frankly would just like my watch back at this point, but I have no way to contact this business as of late. Any information regarding why this is would be happening is appreciated.

5/5 - Always a Great Experience at Brockhaus in Norman…read more Every time I've visited Brockhaus, the owner and the sales team have been extremely courteous, kind, and genuinely informative. The customer service is consistently top-notch. I picked up a Tudor FXD from them brand new, and the entire process was smooth and enjoyable. I also sold them a vintage Rolex, and they were very fair with their offer. I combined that with some of my own money to purchase the Tudor, and I couldn't be happier with how everything worked out. The store itself is clean and welcoming. On hot days they even offer cold water, which is a small touch but says a lot about how they treat their customers. Their selection of pre-owned watches is excellent--plenty of great pieces to look through. I haven't spent much time on the jewelry side, but the watch selection alone is worth the visit. Overall, Brockhaus is a solid place to buy or sell watches, and I've always left feeling well taken care of. Highly recommended.

Everyone is amazing at Brockhaus! I love the Oris that I bought from David. It's also been a…read morepleasure to work with Ben. Thank you for the recent adjustments to my Rolex bracelet. It fits perfect now!

Mike a Ricky are fantastic. I had earrings made for Christmas and they are perfect. My wife had…read morework done on her wedding ring and the work is impeccable. We couldn't recommend them more. Especially being a long time family owned small town jeweler.

After reading reviews I took my wife's wedding ring in to be repaired after a stone got knocked…read moreout. Reviews all bragged them up and they were not wrong. Extremely friendly people who do great work and faster than any where else. They do the repair there and don't mail it off. My wife and I are both extremely happy and highly recommend.

I yelp messaged Journey Jewelers a few weeks ago and was pleasantly surprised to get an almost…read moreimmediate response from Roberto, the owner, about a quote. I could not believe how low the quote was that he gave me for a white gold ring resize. I was also happy to find out that they have promotions going on for extra percentage off of different social media platforms. I sent my husband in almost 3 weeks later to mention the quote and conversation and Roberto immediately remembered our message details! That is excellent customer service! He took the ring and had it sized in a few business hours. I expected him to try to upsell us into paying for a rhodium plating because my husband's ring is a few years old, and he did not even mention it. (All of the other jewelers that I contacted mentioned it, and I get rather annoyed when other businesses push something onto you for more money that isn't necessary.) When he got the ring back, it looked fantastic! It did not even need the plating! They cleaned it up and shined it and it fit perfectly! I don't want to show a before picture because it was pretty bad, but the after pics look like we just bought it out of the display case. Roberto has won me over!!!!

Friendly and good service to clean and check my rings. It isn't free like my last jeweler, be…read moreprepared to pay. It's nice they text you when your items are ready.

From start to finish, Arthur and his team made designing my custom wedding band so easy and…read morespecial. They listened to every detail I wanted and had the ring ready in a very timely manner. It fits and looks absolute perfection!

I went to get a ring resized from 9.5 to 7.5. Before they charged me, I asked if I could have the…read moreextra pieces back as it is an heirloom. The lady behind the desk waved me off and said "that is included" when I came back to get the ring, they didn't try to match up the details at all, and refused to give me back the pieces stating "included means that the jewelry shop keeps the pieces" and they were "too small" anyway. To resize a ring from 9.5-7.5, there's almost 1/2 a centimeter taken off. There's plenty to give back. The manager just lied about it instead to keep the metal, which I did not get a credit for. If the sales lady was upfront about taking the extra metal and keeping it, I wouldn't be upset, but due to the fact that she waved me off and made me think my ask was reasonable, then gaslit me after, I lost a part of an important heirloom to my family.

They remade a door for me and inserted stained glass. Amazing design and craftsmanship. Gave my…read morekitchen a nice upgrade. I highly recommend this place for doors, lighting and anything industrial or vintage. Great people and their service is beyond amazing. Rose has a real eye and really knows how to bring to life what you're looking for. It's pricey but a very exceptional product. Highly recommend this establishment if you're looking for the extraordinary.

First off, this place is a very unique place to browse! With beautiful timeless pieces. The vibe is…read morethrift hardware store! A ton of beautiful stained glass widows, doors & old bonnetiere cabinets. Like many other reviews mentioned, this place is definitely pricey. There were a couple folks working at the front desk; we were neither greeted, nor were we bidden farewells as we parted the store. Overall, a neat place to stop and browse. I'm sure if you had a particular project, or owned an old home this place would be the place to stop by and browse to help restore or find inspiration.

Dropped in yesterday looking for earrings for my Granddaughter…read more Taylor Cook, Immediately greeted me. What a great experience I had with him. Didn't take long for him to show me a pair of diamond studded earrings that were beautiful and affordable, bought them on the spot. If every salesman is like Taylor at Huntington, this is the place to buy your jewelry.

Great People, really nice selection of diamonds and watches. Beautiful store in a great easy to…read moreaccess location.

High quality customer care from Olivia McKown and Andrew Carruth…read more Dropped off a ring for repair on Saturday and got a call to pick up my repaired, clean ring on Monday! Olivia showed me beautiful garnet rings. I plan to return for one soon!

Very helpful, kind and no pressure whatsoever. They offer different payment options which is…read moreamazing and again their service is top notch! I'd recommend this place to anyone.