We went there today to drop off our clock and they changed locations and said they were 90 days out…read moreand would call back!

I went in to have my father in laws clock fixed and he was so wonderful and helping get the time…read moreset. I asked what do I owe and he told me nothing. Very knowledgeable. Thank you.

Christian removed the movement from my Grandfather clock last May (Nearly a year) and has never…read morereturned it. He does not respond to texts, phone calls and voice mails in the numerous attempts I've made to contact him. Not reliable nor trustworthy.

From start to finish, Arthur and his team made designing my custom wedding band so easy and…read morespecial. They listened to every detail I wanted and had the ring ready in a very timely manner. It fits and looks absolute perfection!

I went to get a ring resized from 9.5 to 7.5. Before they charged me, I asked if I could have the…read moreextra pieces back as it is an heirloom. The lady behind the desk waved me off and said "that is included" when I came back to get the ring, they didn't try to match up the details at all, and refused to give me back the pieces stating "included means that the jewelry shop keeps the pieces" and they were "too small" anyway. To resize a ring from 9.5-7.5, there's almost 1/2 a centimeter taken off. There's plenty to give back. The manager just lied about it instead to keep the metal, which I did not get a credit for. If the sales lady was upfront about taking the extra metal and keeping it, I wouldn't be upset, but due to the fact that she waved me off and made me think my ask was reasonable, then gaslit me after, I lost a part of an important heirloom to my family.

My watch was set improperly in the past, there was something that i had no knowledge on how to…read moreadjust, they adjusted my chronograph free of charge, i will definitely return to these guys. Very professional and helpful.

I've purchased three watches (a 1994 Breitling, a quartz Tag, and an Omega SM300 all for reasonable…read moreprices) over thirty years from Watches Etc and they've always been a pleasure to deal with. The most recent purchase needed to be exchanged and they were wonderful about it without making me feel guilty. I'd recommend shopping there.

Friendly staff, amazing selection.No matter what you're looking for. If you don't find what you're…read morelooking for you can wait a week or 2 and go back and you will probably find it.Their inventory changes frequently

I have never been so disrespected as a customer in my life. AVOID at all cost! The man who is the…read moremanager not only cost 1 vendor a sale but 3 by YELLING AT ME in front of my children!! Not to mention another MAN who works there attempted to scroll through my text messages btwn a vendor and I. As she said to text her. AVOID AND IF YOU ARE A VENDOR THEY ARE COSTING YOU SALES!

They remade a door for me and inserted stained glass. Amazing design and craftsmanship. Gave my…read morekitchen a nice upgrade. I highly recommend this place for doors, lighting and anything industrial or vintage. Great people and their service is beyond amazing. Rose has a real eye and really knows how to bring to life what you're looking for. It's pricey but a very exceptional product. Highly recommend this establishment if you're looking for the extraordinary.

First off, this place is a very unique place to browse! With beautiful timeless pieces. The vibe is…read morethrift hardware store! A ton of beautiful stained glass widows, doors & old bonnetiere cabinets. Like many other reviews mentioned, this place is definitely pricey. There were a couple folks working at the front desk; we were neither greeted, nor were we bidden farewells as we parted the store. Overall, a neat place to stop and browse. I'm sure if you had a particular project, or owned an old home this place would be the place to stop by and browse to help restore or find inspiration.

Loved this place. Each shop is independently owned so the variety was huge. There is some high…read morepriced stuff and some super affordable stuff and lots of places to really scavenge through. Our group of four ladies all left with unique treasures and had the best time browsing through all the goodies.

This place is great buuuutttt... unfortunately, I will not be returning…read more There are a lot of wonderful things in the store, and everyone else who worked there was kind and helpful. Unfortunately, the experience with the owner, Cindy, left quite a different impression. My mom had a table she was purchasing and had been told she could purchase it once she was finished shopping. While we were still shopping, Cindy got on the intercom and announced, "Whoever has the tag for the table outside, you have 5 minutes to buy it or it's being sold." Definitely an interesting way to handle a customer who had already been told she could purchase the item. When we asked Cindy if she was the one who made the announcement and politely mentioned that we felt it came across as rude, the situation escalated rather quickly. We were told that she wasn't being rude and that my mom needed to be "responsible" and purchase it when she first came in. Apparently, asking a question about the situation was enough to warrant a pretty disrespectful interaction--in front of other customers, nonetheless. Then, when we went to check out, Cindy apparently felt the need to get her husband to come stand nearby and "protect her," while he watched and pointed at us throughout the checkout process. That certainly made an already uncomfortable situation feel even more welcoming. Earlier in our visit, my husband had also asked Cindy a simple question and was met with an extremely dismissive response before she walked away to watch the Sooners game. So, unfortunately, this wasn't just one isolated interaction. Interestingly enough, her friend mentioned that multiple people had yelled at her that day. While I obviously can't speak for those other interactions, I do think there may be something worth reflecting on there. Sometimes when multiple people are having negative interactions with you, it might be worth considering whether the common denominator could be... well, worth considering. I also couldn't help but notice the mission statement about how "actions speak louder than words." I completely agree. And as a business that identifies itself as Christian, I would think kindness, patience, grace, and treating others with respect would be especially important values to reflect in your interactions with people. No one expects perfection, and certainly everyone has bad days. But there is a big difference between having a bad day and making customers feel unwelcome or disrespected. Especially when your faith and Christian values are part of the message your business chooses to represent. I'm not saying this to be unkind. I'm simply sharing our experience and, hopefully, offering a little perspective. The store itself is great, and the other employees were lovely. Unfortunately, customer service starts at the top, and based on our experience, that's enough to keep us from coming back. But hey--actions really do speak louder than words. UPDATE: It was her table she was selling! Maybe don't treat your buyer badly?

Imagine a museum where you can buy things. True antiques and collectibles from years past, lots of…read morevintage military, Native American and signed collectibles. It's a higher level antique store, not handmade goods type.

Lots of intriguing items to check out while here…read more Quite an extensive collection of antique jewelry, although not clear if it's fake or real, as items are scattered throughout. Some of the election pins are fun, but not sure what's authentic or not. The KFC displays are a cool walk through history. The Barbie's from the 60-70 era were a throwback. Staff are helpful and willing to get you keys for any display cases for items you are interested in at all.

5/5 - Always a Great Experience at Brockhaus in Norman…read more Every time I've visited Brockhaus, the owner and the sales team have been extremely courteous, kind, and genuinely informative. The customer service is consistently top-notch. I picked up a Tudor FXD from them brand new, and the entire process was smooth and enjoyable. I also sold them a vintage Rolex, and they were very fair with their offer. I combined that with some of my own money to purchase the Tudor, and I couldn't be happier with how everything worked out. The store itself is clean and welcoming. On hot days they even offer cold water, which is a small touch but says a lot about how they treat their customers. Their selection of pre-owned watches is excellent--plenty of great pieces to look through. I haven't spent much time on the jewelry side, but the watch selection alone is worth the visit. Overall, Brockhaus is a solid place to buy or sell watches, and I've always left feeling well taken care of. Highly recommended.

Everyone is amazing at Brockhaus! I love the Oris that I bought from David. It's also been a…read morepleasure to work with Ben. Thank you for the recent adjustments to my Rolex bracelet. It fits perfect now!