5/5 - Always a Great Experience at Brockhaus in Norman…read more Every time I've visited Brockhaus, the owner and the sales team have been extremely courteous, kind, and genuinely informative. The customer service is consistently top-notch. I picked up a Tudor FXD from them brand new, and the entire process was smooth and enjoyable. I also sold them a vintage Rolex, and they were very fair with their offer. I combined that with some of my own money to purchase the Tudor, and I couldn't be happier with how everything worked out. The store itself is clean and welcoming. On hot days they even offer cold water, which is a small touch but says a lot about how they treat their customers. Their selection of pre-owned watches is excellent--plenty of great pieces to look through. I haven't spent much time on the jewelry side, but the watch selection alone is worth the visit. Overall, Brockhaus is a solid place to buy or sell watches, and I've always left feeling well taken care of. Highly recommended.

Everyone is amazing at Brockhaus! I love the Oris that I bought from David. It's also been a…read morepleasure to work with Ben. Thank you for the recent adjustments to my Rolex bracelet. It fits perfect now!

The owner, son, and nephew are so friendly and knowledgeable. i love going to see what I can't…read morelife without. Their inventory is incredible. the Best of the Best. My favorite jewelry. Diane Paine

The employees are nice and understanding, they do great work, and I have been twice in the last…read moreweek. Will be going again. Thank you Steve!

From start to finish, Arthur and his team made designing my custom wedding band so easy and…read morespecial. They listened to every detail I wanted and had the ring ready in a very timely manner. It fits and looks absolute perfection!

I went to get a ring resized from 9.5 to 7.5. Before they charged me, I asked if I could have the…read moreextra pieces back as it is an heirloom. The lady behind the desk waved me off and said "that is included" when I came back to get the ring, they didn't try to match up the details at all, and refused to give me back the pieces stating "included means that the jewelry shop keeps the pieces" and they were "too small" anyway. To resize a ring from 9.5-7.5, there's almost 1/2 a centimeter taken off. There's plenty to give back. The manager just lied about it instead to keep the metal, which I did not get a credit for. If the sales lady was upfront about taking the extra metal and keeping it, I wouldn't be upset, but due to the fact that she waved me off and made me think my ask was reasonable, then gaslit me after, I lost a part of an important heirloom to my family.

Great guy and super fast. Just needed a watch battery changed out. $5 to $7, and 5 mins of your…read moretime. Voila! Really friendly, small store. Said he had been in the same location for 25 years.

Had a very good experience here. Took Mom-in-law's watch in for new battery. Turned out the…read moremovement had gone bad. Left watch for cost estimate to replace the movement. Got free estimate in a couple of days. The shop owner could not have been nicer or more accommodating. Will definitely shop there again.

I came across A Better Time Service on Western back in late February and early March when I took in…read morea couple of watches needing new batteries. Since then, Sabine has been able to replace the movement on two of my watches and repair the bracelet on the 1974 Tissot watch. I will continue to bring my watches for repair from California. Having my Tissot back is priceless! Here is its story: Every watch has a story and a journey; here is my Tissot watch story. This Tissot watch journey began in Mexico (place of purchase). Oklahoma City (where dad wore it for some time), then to the Bay Area (where I live, when he sent it to me), then to Florida (first attempt to repair, "too old, can't get parts"), back to the Bay Area, a flight to OKC and soon back to Redwood Heights Oakland (home). In 2019, my dad found this 1974 Tissot Seastar Automatic watch and sent it to me. Once received, I searched for repair shops locally to see if I could replace the band. With no luck, I found Watch Repairs USA, known for restoring watches. I was informed, "we can fix it, so I sent it, and they could not find a replacement band. They informed me if I wanted the watch returned, "It will cost you $70 to return it to you." This took place back in June 2019. Later in the year, near the holidays, one of my friends had a beautiful Open Heart vintage Tissot model. I asked where she had purchased her watch and found a place to work on an integrated bracelet (watch bands). She said one of her friend's father's repaired watches. After asking, this friend's father agreed to see what he could do. It took several months, but I received my watch back, but the integrated bracelet did not hold. Thankfully, his work was under warranty--this time around, the labor cost was $100. I had to return the watch to my friend to return to continue with the bracelet's repair. This was right before COVID-19 Shelter-in-place was enforced. In early August 2021, after vaccinations were taken, I met up with my friend again. Her friend's repair watch place had closed due to lack of business during COVID Shelter-in-Place, but she was able to get my watch back. Although unable to complete the repair, I received the parts for the band. This August 2021, when in Oklahoma City, I returned to "A Better Time Service" watch repair shop near my parent's home. Sabine B. was able to finally complete the repair of the bracelet and size it to fit my small wrist. Thank Sabine and the A Better Time Service Team.

Alert - warning - caution - scammers - dishonest I have…read moreto many bad experiences from this couple The man behind the counter its very arrogant and rude,with out any interest in inter act with customers needs, and he act like you owned some to him, he cant not decide by himself and constantly ask to the woman in the other room, and neither to say she is worse, apparently she is the owner of this circus A complete show of scammers and liars, my frustration was escalate constantly after 4 months stretching The lies abut my watch, waiting for a part first, second she need another supplier even one time she call me to give me a cost of the repair And one week to be ready. I Waste my time, long driving just to find out the same arrogance and ignorance about me and my watch. Every visit they ask me about my name and brand of my watch, even they make me write on a piece of paper, bummer On my constant visits I was witness of two customer who a battery was replace on their watches and they come back with a not Workin watch. Finally i lost my patience's and decide to pick up my watch, finding out that my watch never was open or signs to be work on Fact: stay away, don't trust them they will damage your watch or over charge you for a ghost repair How do you call them ?

I've been going here for about a yr and this guy seems to know a lot and has very decent prices…read more I'll keep coming back.

Great Pl., David the owner is very knowledgeable with watches and has a lot of nice watches for…read moresale too and he definitely knows what he's doing. I've taken five or six watches up there for new bands and batteries. I will keep going and keep using him. He's the best around.

Went ring shopping yesterday and had a lovely experience. Met with jeweler, Joe, who was patient,…read moreapproachable & unassuming. He allowed for us to try on all types of rings, offered my sweetheart additional answers to any questions he may have & help accommodating his budget. We were both very pleased with the opportunity & can't wait to include B C Clark's as part of our family. Update: We're engaged! Joe really went above & beyond to help my man create the ring of my dreams. He stayed in constant contact & was able to pull strings. Grateful for our experience with BCClark's!

Family owned and operated that the family is actually there. Still cant buy a new rolex though.read more

Dropped in yesterday looking for earrings for my Granddaughter…read more Taylor Cook, Immediately greeted me. What a great experience I had with him. Didn't take long for him to show me a pair of diamond studded earrings that were beautiful and affordable, bought them on the spot. If every salesman is like Taylor at Huntington, this is the place to buy your jewelry.

Great People, really nice selection of diamonds and watches. Beautiful store in a great easy to…read moreaccess location.

I have struggled to write a review that truly explains how wonderful Mitchener and Farrand is…read more When my fiance and I started looking at rings, I was...really unhappy with the first few stores we went to. We started at a store in the mall whose rings I had seen on Pinterest. The store was dirty, the selection was limited and...it just felt like a used car lot. We then went to a large local chain...and it was even worse. It was a sale event weekend, and we thought, perfect, let's go see what's what. The saleswoman sat us down at a counter, and started just bringing out rings. She didn't ask a price point, and when I said I wasn't sure what I wanted, just brought all types of rings. While I appreciate the options, some of the rings she brought me to try on were INSANE. Like, one of them was $17,000. Nope. No way. I don't even want to put it on!! As our last stop after this chain, we decided to stop in at Mitchener Farrand. I knew very little about it, but had always noticed their sign while driving on May, and they always put cute stuff on it. Wow. From the minute we walked in, I was impressed. Deann worked with us one-on-one to find the perfect ring, and special ordered several settings and diamonds, so I could get exactly what I wanted. She was always upfront about cost, and didn't try to get us to buy more than what we wanted to spend. She was lovely over both of our sessions, and we ended up with the perfect, rose gold diamond engagement ring. I LOVE IT. Overall, I will never shop for jewelry anywhere else. We will be going back in the Spring to buy our wedding bands, and I can't imagine going anywhere other than Mitchener Farrand and seeing Deann!

Very friendly and professional. The repair department is the best!. We were treated with a smile…read moreand a handshake.

Over 25 years has passed since I purchased my Date Adjust new from BC Clark. I took it to them for…read morecomplete service a few weeks ago. When Kelly Mullican (Rolex Certified Watchmaker) returned it to me, it looked as it did when I purchased it 25 years earlier. Kelly explained to me all she had done and I left there wishing I had another Rolex to let her do her magic on. Thank you BC Clark and Kelly!

Great selection and service before and after the sale. Highly recommend all three BC Clark…read morelocations.